C1 intro to mgmt
- 1. CHAPTER 1 INTRODUCTION TO MANAGEMENT
- 2. Define management The importance of management The levels of management The management functions 4 3 2 1 CHAPTER OUTLINES
- 4. www.yourcompany.com © 2017 The Worthy PowerPoint Presentation. 4 Management Institute of Malaysia (MIM) Ivancevich et al. (1997) Certo (1997) A process involves several work activities and functions that must be followed and completed by managers in order to achieve organizational goals. A process to accomplish organizational goals by working with humans and other organizational resources. Management is defined as the process of completing tasks through and with other people. A process that is conducted by one or more individuals to coordinate the work activities of employees, capital, raw material and technology to achieve results of high quality that might not be achieved by individuals working alone. 1.1.1 Definitions of Management
- 5. Manager • Managers are defined as individuals who are owners, founders or employees in an organization.
- 6. 3. Encourages teamwork & builds team spirit • Successful coordination of various departmental activities develop unity 6.Integrates various Interests • Stakeholders have conflicting interests and needs, thus effecient management can integrate these differences in the organizational duties & responsibilities 4. Improves work life quality •Efficient design of job structure & effective reward systems allow creativity, innovation & career growth •Employees will be satisfied and motivated 5. Meets the challenges of change • Allows organization to come up with solutions that can help overcome threats or create opportunities 1.Directs the Organization • Setting up the mission, vision & goals • Ensure right activities are carry out correctly 2. Increases efficiency & effectiveness • Various techniques to optimize the use of resources, reduce wastage and costs. 1.1.2 The Importance of Management 7.Contributes to society’s prosperity •Allows the creation of cheaper & better products while ensuring the scarce resources are efficiently utilized •Leads to better economy, employment opportunities & income benefits the society
- 7. 7 First line Manager (operational managers) Top line Manager (corporate managers) Middle line manager (Tactical Manager) 1.1.3 Level of Management
- 8. First-line managers Report to middle managers Supervise employees Coordinate activities Involve in day-to-day operations Middle line managers Report to top managers Oversee first-line managers Develop and implement activities Allocate resources Top line managers Set objectives Scan environments Plan and make decisions Levels of Management
- 10. The process of forming organizational goals and objectives based on a logical plan. PLANNING CONTROLLI NG Management’s effort to ensure that the organization is moving towards achieving its goals based on developed plans. Involves the effort to coordinate activities conducted by two or more individuals in an organization ORGANIZING -The process of training employees on how to perform their duties in the organization. LEADING/DIRECTI NG 1.1.4 Management Functions ELEMENT OF MANAGEMENT
- 11. 1.1.5 Mintzberg’s Managerial Roles
- 12. www.yourcompany.com © 2017 The Worthy PowerPoint Presentation. 12 Technical skill Conceptual skill Interpersonal skill 1.1.6 Management Skills Technical skill : Understanding and the proficiency in performing specific tasks. • Mastery of methods, techniques and equipment • Specialized knowledge, analytical ability, competent use of tools in specific discipline Interpersonal skill : Demonstrated in the way manager relates to workers, including the ability to motivate, facilitate, coordinate, lead, communicate and resolve conflict. Conceptual skill : Manager’s thinking, information processing a, planning abilities and analytical abilities
- 13. 3000 B.C -1800s 1771-1925 1863-1970 The early management The classical Approaches The Behavioral Approaches The Quantitative approaches The contemporary approaches 1.2 The Evolution in Management
- 14. www.yourcompany.com © 2017 The Worthy PowerPoint Presentation. 14 Computers 1.2.1 The Quantitative Approaches Quantitative model Measurable criteria • Characterized by its use of mathematics, statistics and other quantitative techniques for management decision making and problem solving. • 4 characteristics: Decision-making focus
- 15. 1 Or contingency perspective 3 Managers are responsible for determining the most effective managerial approach in a given situation 2 There is no “one best” approach to management for all situations 1.2.2 The ContemporaryApproaches
- 16. END OF TOPIC 1 THANK YOU