Creating a Quality Circle
- 1. Creating a Quality Circle By: Romains Bos
- 2. Summary • Quality Circle Defined • The Goal • Membership • Benefits • Importance • Logistics • Techniques • Final Note • Questions
- 3. Quality Circle Defined • Composed of a group of employees (usually from 5-8 people) who are members of a single work unit, section, or department; the basic purpose of a quality circle is to discuss quality problems and generate ideas that might help improve quality
- 4. The Goal • The goal of a Quality circle is to involve employees in the decision making of the business and or organization
- 5. Membership • Membership is almost always voluntary and members share a common bond; they perform similar tasks
- 6. Benefits • Quality circles have benefits other than increasing employee participation • They encourage: • Trust among members and managers • They are: • An inexpensive way to provide employees with training • They give: • A sense of control over the employees work lives
- 7. Importance • Most importantly: • They may solve problems that have been around for years • Quality circles create strong lines of communication
- 8. Logistics • Meet once a month • Use the P.A.C.E.R. technique • The group comes up with recognized problems and come up with possible solutions to implement • Present solutions • Decide on best solution • Implement solution
- 9. Techniques • Possible techniques used for problem solving: • Brainstorming • Gordon Technique • Nominal Group Technique • S.W.O.T. Analysis • Brain writing • Synectics
- 10. Final Note • In a good quality circle “Me” becomes “Us”
- 11. Foundations of Project Success Scope and Requirements Schedule Project Success Quality Cost Integrity and Safety