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Call to
Change
Are You Ready? Presentation by
Maureen Kelsey
28 October 2010
Call to Change
• Where are We Now?
• Italy ranked #40 by IMD World Competitiveness Yearbook 2010
• Italian work efficiency rating 138 out of 148
• IMD predicts Italian debt relief only in 2060, 30 years after the other
European countries
• 4.5M Italian SMEs, represent 46% of all workers in 2009
• Unemployment 8.5% in 2nd Qtr 2010, increase 1+% over 2009
• Italy Holds the bad record of brain drain to EU zone and US-
Accelerating flight of talented youth.
References:
1. IMD Report: World Competitiveness http://www.youtube.com/watch?v=ZJQAX_Q8EYw
2. ISTAT http://www.istat.it
3. Time, Arrivederci, Italia, Why Young Italians are Leaving:
http://www.time.com/time/magazine/article/0,9171,2024136-2,00.html
4. Brain drain in Italy:
http://www4.soc.unitn.it:8080/dsrs/content/e242/e245/e2209/quad35.pdf/
Call to Change
What Do We Need?
Social Business - rethinking innovation, organization and
leadership
http://www.youtube.com/watch?v=3xHFfLTgjJI
• Collaborate and cooperate—a strategic initiative focused on
increasing productivity and product and process innovation for the
engine of the Italian economy—SMEs.
• Strategic approach—leverage our resources and align our
common objective and goals with private, public and government
sectors focusing on “the biggest bang for your buck”.
Call to Change
What Do We Need?
•Cultural transformation—achieve highest levels of quality,
performance and innovation by going through the door of culture
and wedding work with spirit.
•Holistic and systematic—utilize timeless best business
performance practices to solve the human and systemic national
crisis without the politics of right vs. left.
Call to Change
Where Do We Focus?
"Besides providing powerful incentives for companies to deliver their
traditional products and services more efficiently, the new
environment may make selling productivity—finding marketable
ways to “do it smarter”—the most transformative business model of
the next decade." McKinsey Report October 2010
 
SME’s Ignore Business Basics At Their Peril
“The future of many small businesses is in jeopardy because their
managers are failing to adopt basic business practices, according to
recent research.” UK SME Business News, September 2010
http://www.smebusinessnews.co.uk/sme’s-ignore-business-basics-at-their-peril/802/
 
Call to Change
How Can We Do It?
Together We Change
Business Organizations
Leadership
We Collaborate
Cooperate
Share Resources
We Rethink
Sales Marketing
R&D
Customers
Products and Services
WE Innovate
Call to Change
Management model = Back to productivity
Simplify the business model
- Simpler for customers
- Accessible to customers
“Simplicity is the ultimate
sophistication”
– Leonardo Da Vinci
Call to Change
How Do We Rethink?
We change the Mindset
“THINK GLOBALLY, ACT LOCALLY”
Call to Change
Human diversity begins with understanding one's constructive
differences with "Self" and "Others" ... as our work lives become
more stratified (layered) and specialized... it is now more
important to recognize one's individual contribution to the larger
global need for creating balance and harmony that lead toward
building "sustainable holistic organisations" through individual
creativity and "stakeholdership“. There is an Art to this new way of
thinking...
Professor Harris Ghersin: International Business
http://www.linkedin.com/in/harrisghersin
Vision
Call to Change
How Can We Improve Our Productivity and Sales?
 
A holistic approach to achieve overall company optimization and
increased sales and productivity:
 Strategy—market based solutions, business case, marketing and
branding, social media and internet integration
 Organization—cultural change, structure, functions, personnel
development and training integrating on-site action learning
 Process and product innovation—BPR, customization of
products to market, supply chain
Vision
Call to Change
How Can We Improve Our Productivity and Sales?
 Productivity improvement—baseline and improve KPIs, align all
the above to achieve overall optimization
 Ecosystems—create them where and when possible
An economic web–a community of organizations and stakeholders (players)
operating within a particular environment. Networks of players that go far
beyond traditional competitors, customers and suppliers and comprise
communities of organizations that collaborate and compete in an economic
web of relationships. Example: New Mexico Ecosystem Report
http://www.nmccap.org/files/New_Mexico_Ecosystem_Report_2009.pdf
Vision
Call to Change
Engage all sectors
o private
o public
o academia
o government
Who Can Help the SMEs?
Call to Change
Utilize best business performance
improvement practices
Establish joint goals and
objectives for improved
productivity—sales, services,
product customization, product
and process innovation and
increased accessibility via
internet.
Call to Change
Consider a strategic national initiative
one that leaves no one
and
no region behind
Call to Change
Deploy astute commercial professionals with solid
international and domestic market experience
Use a holistic, systematic approach and innovation centers
of excellence methodologies.
Call to Change
Centers of Excellence
MIX - Information Management eXchange:
http://www.managementexchange.com/
MIT Center for Organizational Learning:
http://mitsloan.mit.edu/
SoL - The Society for Organizational Learning:
http://www.solonline.org/
INSEAD - INStitut Européen d'ADministration des affaires:
http://www.insead.edu/home/
Call to Change
Contact Information
Maureen Kelsey
Skype id: maureen.kelsey1
Cell +1 407 782 2974
mkelsey@gbtsww.com
Contribution to report: ISTAT information by Paola De Vecchi Galbiati
Facebook
Call to Change
www.facebook.com/maureen.kelsey1#!/pages/Call-to-Change/159881987362799

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Call To Change 1

  • 1. Call to Change Are You Ready? Presentation by Maureen Kelsey 28 October 2010
  • 2. Call to Change • Where are We Now? • Italy ranked #40 by IMD World Competitiveness Yearbook 2010 • Italian work efficiency rating 138 out of 148 • IMD predicts Italian debt relief only in 2060, 30 years after the other European countries • 4.5M Italian SMEs, represent 46% of all workers in 2009 • Unemployment 8.5% in 2nd Qtr 2010, increase 1+% over 2009 • Italy Holds the bad record of brain drain to EU zone and US- Accelerating flight of talented youth. References: 1. IMD Report: World Competitiveness http://www.youtube.com/watch?v=ZJQAX_Q8EYw 2. ISTAT http://www.istat.it 3. Time, Arrivederci, Italia, Why Young Italians are Leaving: http://www.time.com/time/magazine/article/0,9171,2024136-2,00.html 4. Brain drain in Italy: http://www4.soc.unitn.it:8080/dsrs/content/e242/e245/e2209/quad35.pdf/
  • 3. Call to Change What Do We Need? Social Business - rethinking innovation, organization and leadership http://www.youtube.com/watch?v=3xHFfLTgjJI • Collaborate and cooperate—a strategic initiative focused on increasing productivity and product and process innovation for the engine of the Italian economy—SMEs. • Strategic approach—leverage our resources and align our common objective and goals with private, public and government sectors focusing on “the biggest bang for your buck”.
  • 4. Call to Change What Do We Need? •Cultural transformation—achieve highest levels of quality, performance and innovation by going through the door of culture and wedding work with spirit. •Holistic and systematic—utilize timeless best business performance practices to solve the human and systemic national crisis without the politics of right vs. left.
  • 5. Call to Change Where Do We Focus? "Besides providing powerful incentives for companies to deliver their traditional products and services more efficiently, the new environment may make selling productivity—finding marketable ways to “do it smarter”—the most transformative business model of the next decade." McKinsey Report October 2010   SME’s Ignore Business Basics At Their Peril “The future of many small businesses is in jeopardy because their managers are failing to adopt basic business practices, according to recent research.” UK SME Business News, September 2010 http://www.smebusinessnews.co.uk/sme’s-ignore-business-basics-at-their-peril/802/  
  • 6. Call to Change How Can We Do It? Together We Change Business Organizations Leadership We Collaborate Cooperate Share Resources We Rethink Sales Marketing R&D Customers Products and Services WE Innovate
  • 7. Call to Change Management model = Back to productivity Simplify the business model - Simpler for customers - Accessible to customers “Simplicity is the ultimate sophistication” – Leonardo Da Vinci
  • 8. Call to Change How Do We Rethink? We change the Mindset “THINK GLOBALLY, ACT LOCALLY”
  • 9. Call to Change Human diversity begins with understanding one's constructive differences with "Self" and "Others" ... as our work lives become more stratified (layered) and specialized... it is now more important to recognize one's individual contribution to the larger global need for creating balance and harmony that lead toward building "sustainable holistic organisations" through individual creativity and "stakeholdership“. There is an Art to this new way of thinking... Professor Harris Ghersin: International Business http://www.linkedin.com/in/harrisghersin Vision
  • 10. Call to Change How Can We Improve Our Productivity and Sales?   A holistic approach to achieve overall company optimization and increased sales and productivity:  Strategy—market based solutions, business case, marketing and branding, social media and internet integration  Organization—cultural change, structure, functions, personnel development and training integrating on-site action learning  Process and product innovation—BPR, customization of products to market, supply chain Vision
  • 11. Call to Change How Can We Improve Our Productivity and Sales?  Productivity improvement—baseline and improve KPIs, align all the above to achieve overall optimization  Ecosystems—create them where and when possible An economic web–a community of organizations and stakeholders (players) operating within a particular environment. Networks of players that go far beyond traditional competitors, customers and suppliers and comprise communities of organizations that collaborate and compete in an economic web of relationships. Example: New Mexico Ecosystem Report http://www.nmccap.org/files/New_Mexico_Ecosystem_Report_2009.pdf Vision
  • 12. Call to Change Engage all sectors o private o public o academia o government Who Can Help the SMEs?
  • 13. Call to Change Utilize best business performance improvement practices Establish joint goals and objectives for improved productivity—sales, services, product customization, product and process innovation and increased accessibility via internet.
  • 14. Call to Change Consider a strategic national initiative one that leaves no one and no region behind
  • 15. Call to Change Deploy astute commercial professionals with solid international and domestic market experience Use a holistic, systematic approach and innovation centers of excellence methodologies.
  • 16. Call to Change Centers of Excellence MIX - Information Management eXchange: http://www.managementexchange.com/ MIT Center for Organizational Learning: http://mitsloan.mit.edu/ SoL - The Society for Organizational Learning: http://www.solonline.org/ INSEAD - INStitut Européen d'ADministration des affaires: http://www.insead.edu/home/
  • 17. Call to Change Contact Information Maureen Kelsey Skype id: maureen.kelsey1 Cell +1 407 782 2974 mkelsey@gbtsww.com Contribution to report: ISTAT information by Paola De Vecchi Galbiati Facebook Call to Change www.facebook.com/maureen.kelsey1#!/pages/Call-to-Change/159881987362799