Canberra Change Management Maturity - Community of Practice
- 1. Please download and install 'poll everywhere' on your smart device … And let me tell you the story of why I am here today, and 'what happens when you get an empty *spot*'…
- 2. CANBERRA CHANGE MANAGEMENT COMMUNITY OF PRACTICE Mapping a change management framework to the maturity of the organisation Tim Little @TimDLittle | www.changegeek.org https://au.linkedin.com/in/timdlittle
- 3. HOW DID WE GET HERE? Meme theory – looking at ‘change-communication’ How to influence culture of an organisation by getting to the very essence of how it is created Using the stories that are ‘floating around’ the organisation Influencing The future of change management – or OCM3.0 Vision The ‘Red Herrings’ of public policy Futurism in change management Technology in change management practice
- 4. A QUICK POLL The following questions were asked of the Community of Practice: What change management frameworks have you implemented? How ‘Mature’ is your current organisation? What are some of the other ‘dependant’ competencies that have low maturity?
- 5. THESE ARE THE CHANGE MANAGEMENT FRAMEWORKS THAT THIS COP WORKS IN
- 6. REPORTED ‘MATURITY’ OF THE ORGANISATIONS THE COP WORKS IN
- 7. OTHER COMPETENCIES THAT ARE DEPENDENCIES FOR SUCCESSFUL CHANGE MANAGEMENT MATURITY
- 8. MAPPING YOUR ORGANISATIONS' MATURITY… Tools/data Visuals aids Stories
- 9. Organisational Change Maturity Model (OCMM)
- 10. A PLACE TO START ‘Start with the end in mind’ Capture EVERY decision not to implement a component immediately – these will be your ‘goals’ to reach for each stage Map each incremental stage against: Benchmark Develop Reach goal Implement Review
- 11. YOUR PLAN Use what you know
- 12. ITERATE Do it a few times, with different people
- 13. You should have: Change Management Framework – steps and final implementation Dependencies/risks Map of enhancing organisational capability in a range of competency areas Specific ‘minimum’ criteria for taking each step – AND evidence of how those criteria have improved/enhanced Stakeholder Management Plan Communication Strategy… LAYER UPON PLAYER UPON LAYER…
- 14. LETS HAVE A GO…
- 15. WHAT DID WE LEARN? Link change products / framework to the operational ecosystem / core transformational artefacts That exec ownership is pivotal to embedding The power of visual change Manage the scale/detail of products to suit. Better org maturity allows more valuable products and better outcomes. Kiss Common experiences with oth CMs create ur own model Modify framework and document why Not scare non changes Different labels same effect Note the stakeholders' reaction for your stakeholder management plan Use acronyms big chunks rather than detail Record reactions from stakeholders How much I don't know Create a feedback loop so you can deal with change within the change Bring people together and create safety for disclosure and feedback to keep morale alive WIFM Go below the line not just above ie don't just look at systems, structure but artefacts symbols, values and behaviours