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Rosa Martinez
Mar 22, 2012
   Identify soft skills areas for improvement
   Be aware of the importance of soft skills in
    their career advancement
Character traits    Interpersonal traits

   optimistic         empathy
   adaptable          teamwork
   responsible        leadership
   honest             communication
   respectful         good manners
   dependable         negotiation
   conscientious      sociability
   creative
Character traits



                    Soft
                   Skills
 Interpersonal
     traits
   Enhance interpersonal interactions, job
    performance & career prospects
   Complement your hard skills
   Get you the job & help you keep it
   Describe your Emotional Intelligence Quotient
    (EQ)
   Applicable both in and out the workplace
   Complete this quiz to find out how sharp
    your soft skills are
   1. d; 2. b; 3. a; 4. c; 5. d; 6. a; 7. d

   7 correct: Your soft skills are razor sharp! You consistently
    display maturity when it comes to coping with the inevitable
    conflicts and disappointments that arise at work
   5-6 correct: Most of the time your soft skills are sharp, but
    there are times you fall short of behaving professionally.
    Watch your tendencies to retaliate or take things personally
   4 or less correct: You have significant deficiencies in your soft
    skills. To realize maximum success, raise your awareness in
    areas of emotional intelligence
Self-
                  awareness



   Self-                           Self-
regulation                       motivation




        Social            Relationship
      Awareness           Management
Ability to recognize:
 your own emotions
 how they affect your thoughts and behavior
 know your strengths and weaknesses
 have self-confidence
Ability to:
 control impulsive feelings & behaviors
 manage your emotions in healthy ways
 take initiative
 follow through on commitments
 adapt to changing circumstances
Ability to:
 to take positive action
 to pursue goals and deal with adversity or
  difficulty
 to defer immediate results for long-term
  success
 to start a task & complete it
Ability to understand:
 emotions, needs, and concerns of other
  people
 pick up on emotional cues
 feel comfortable socially
 recognize the power dynamics in a group/
  organization.
Ability to:
 develop & maintain good relationships with
  others
 communicate clearly
 inspire and influence others
 work well in a team
 manage conflict
EI Skills              Workplace success

   Self-awareness        Conscientiousness
   Self-regulation       Adaptability
                          Optimism
   Self-motivation
                          Initiative
   Social awareness      Commitment
   Relationship          Customer orientation
    management            Effective communication
                          Team capabilities
                          Leadership
                          Conflict resolution
   Look at the soft skills interview questions
    handout and discuss what are the soft skills
    implications of the examples given in the
    worksheet
   What soft skills do you need for your
    workplace?
   How can you get the soft skills you need?
   Dictionary (2012). In Investopedia. Retrieved March
    22, 2012, from
    http://www.investopedia.com/dictionary/#axzz1pr
    cGP9bV
   Soft Skills (n.d.). In Search CIO . Retrieved March
    22, 2012, from
    http://searchcio.techtarget.com/definition/soft-
    skills
   Soft Skills (n.d.). In Wikipedia. Retrieved March 22,
    2012, from http://en.wikipedia.org/wiki/Soft_skills

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Career enhancement workshop3

  • 2. Identify soft skills areas for improvement  Be aware of the importance of soft skills in their career advancement
  • 3. Character traits Interpersonal traits  optimistic  empathy  adaptable  teamwork  responsible  leadership  honest  communication  respectful  good manners  dependable  negotiation  conscientious  sociability  creative
  • 4. Character traits Soft Skills Interpersonal traits
  • 5. Enhance interpersonal interactions, job performance & career prospects  Complement your hard skills  Get you the job & help you keep it  Describe your Emotional Intelligence Quotient (EQ)  Applicable both in and out the workplace
  • 6. Complete this quiz to find out how sharp your soft skills are
  • 7. 1. d; 2. b; 3. a; 4. c; 5. d; 6. a; 7. d  7 correct: Your soft skills are razor sharp! You consistently display maturity when it comes to coping with the inevitable conflicts and disappointments that arise at work  5-6 correct: Most of the time your soft skills are sharp, but there are times you fall short of behaving professionally. Watch your tendencies to retaliate or take things personally  4 or less correct: You have significant deficiencies in your soft skills. To realize maximum success, raise your awareness in areas of emotional intelligence
  • 8. Self- awareness Self- Self- regulation motivation Social Relationship Awareness Management
  • 9. Ability to recognize:  your own emotions  how they affect your thoughts and behavior  know your strengths and weaknesses  have self-confidence
  • 10. Ability to:  control impulsive feelings & behaviors  manage your emotions in healthy ways  take initiative  follow through on commitments  adapt to changing circumstances
  • 11. Ability to:  to take positive action  to pursue goals and deal with adversity or difficulty  to defer immediate results for long-term success  to start a task & complete it
  • 12. Ability to understand:  emotions, needs, and concerns of other people  pick up on emotional cues  feel comfortable socially  recognize the power dynamics in a group/ organization.
  • 13. Ability to:  develop & maintain good relationships with others  communicate clearly  inspire and influence others  work well in a team  manage conflict
  • 14. EI Skills Workplace success  Self-awareness  Conscientiousness  Self-regulation  Adaptability  Optimism  Self-motivation  Initiative  Social awareness  Commitment  Relationship  Customer orientation management  Effective communication  Team capabilities  Leadership  Conflict resolution
  • 15. Look at the soft skills interview questions handout and discuss what are the soft skills implications of the examples given in the worksheet
  • 16. What soft skills do you need for your workplace?  How can you get the soft skills you need?
  • 17. Dictionary (2012). In Investopedia. Retrieved March 22, 2012, from http://www.investopedia.com/dictionary/#axzz1pr cGP9bV  Soft Skills (n.d.). In Search CIO . Retrieved March 22, 2012, from http://searchcio.techtarget.com/definition/soft- skills  Soft Skills (n.d.). In Wikipedia. Retrieved March 22, 2012, from http://en.wikipedia.org/wiki/Soft_skills