PPT on Soft Skills by Ishant Bansal
- 3. Soft skills are a combination of • Social skills • Communication skills • Character or personality traits • Attitudes • Career attributes • Social intelligence • Emotional intelligence quotients that enable people to navigate their environment, work well with others, perform well, and achieve their goals.
- 4. Why soft skills are important? To handle interpersonal relations To take appropriate decisions To communicate effectively To have good impression on others To gain professional development
- 5. Objectives of soft skills • Develop effective communication skills (spoken and written). • Develop effective presentation skills. • Become self-confident individuals by mastering inter-personal skills, team management skills, and leadership skills • Develop all-round personalities with a mature outlook to function effectively in different circumstances. • Take part effectively in various selection procedures adopted by the recruiters.
- 7. Communication • Communication skills can be oral or written and allow you to express yourself effectively in the workplace. • Communication is a critical sales skills, and is also useful in a variety of other industries - such as human resources and management. • Some examples include: i) Listening ii) Verbal communication iii) Non-verbal communication iv) Written communication v) Constructive feedback vi) Friendliness
- 8. Self-Motivation • Having a positive attitude and the initiative to work well without around-the -clock supervision is a vital soft skill for any employee. • It demonstrate reliability and commitment. • To demonstrate your motivation, think about these keys skills: i) Positivity ii) Ambition iii) Commitment iv) Initiative
- 9. Leadership • Leadership is a soft skill you can show even if you’re not directly managing others. Those with strong leadership skills will have the ability to inspire others and lead teams to success. • People with good leadership skills will have a range of skills that are useful in the workplace, including: i) A positive attitude and outlook. ii) The ability to make quick and effective decisions. iii) Exemplary problem-solving or conflict management skills. iv) The ability to communicate effectively. v) An aptitude for both self-motivating and motivating others.
- 10. Responsibility • Responsibility is a seldom talked-about but highly valued soft skill. Colleagues who fail to take responsibility for their work will be less productive and less successful overall. • Taking responsibility means taking ownership of not only your goals but the wider company goals. • To demonstrate a high level of responsibility, make sure you can master these skills: i) Trustworthiness ii) Discipline iii) Motivation iv) Conscientiousness v) Accountability
- 11. Teamwork • Teamwork skills allow you to operate well in a group setting in the workplace to quickly and effectively accomplish tasks. • Good team players are perceptive, as well as receptive to the needs and responsibilities of others. • Some examples of teamwork-related skills include: i) Conflict management ii) Delegation iii) Listening iv) Active listening v) Collaboration vi) Cooperation vii) Coordination viii) Idea exchange ix) Negotiating
- 12. Problem Solving • Problem solving does not just require analytical, creative and critical skills, but a particular mindset; those who can approach a problem with a cool and level head will often reach a solution more efficiently than those who cannot. • This is a soft skill which can often rely on strong teamwork, too. Problems need not always be solved alone. • Types of problem-solving skills include: i) Analysis ii) Logical reasoning iii) Observation iv) Brainstorming v) Decision making
- 13. Decisiveness • Decisiveness is characterised by the ability to make quick and effective decisions. • A decisive employee will take effective and considered action quickly, especially when under pressure. • Decisiveness combines several different abilities: i) The ability to put things into perspective. ii) Weigh up the options. iii) Assess all relevant information. iv) Anticipate any consequences, good and bad.
- 14. Ability to Work Under Pressure and Time Management • Many jobs come with demanding deadlines and, sometimes, high stakes. Recruiters prize candidates who show a decisive attitude, an unfaltering ability to think clearly, and a capacity to compartmentalise and set stress aside. • Time management is closely related to the ability to work under pressure, as well as within tight deadlines. • Some time management skills are: i) Goal setting ii) Prioritizing iii) Planning iv) Delegation v) Stress management
- 15. Flexibility • Flexibility is an important soft skill, since it demonstrates an ability and willingness to embrace new tasks and new challenges calmly and without fuss. • Flexible employees are willing to help out where needed, take on extra responsibilities and can adapt quickly when plans change. • Employers are looking for candidates who can show a willing and upbeat attitude, and who are unfazed by change.
- 16. Negotiation and Conflict Resolution • This is another of those soft skills which employers look for in potential leaders. • To be an adept negotiator is to know how to be persuasive and exert influence, while sensitively seeking a solution which will benefit all parties. • Similarly, conflict resolution depends on strong interpersonal skills and the ability to establish a rapport with colleagues and clients alike.
- 17. How to develop soft skills? Step 1 • Prioritize which skills to develop Step 2 • Dedicate time to improving Step 3 • Find resources for studying Step 4 • Practice intelligently