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World®
’16
HMS	Delivers	Sleek	Deployments	
via	CA	Release	Automation
Tim	Gaston	- Director,	Change	Management	- HMS
Lionel	Bailey	- Lead	Release	Engineer	- HMS
D05X14S
DEVOPS
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©	2016	CA.	All	rights	reserved.	All	trademarks	referenced	herein	belong	to	their	respective	companies.
The	content	provided	in	this CA	World	2016	presentation	is	intended	for	informational	purposes	only	and	does	not	form	any	type	
of	warranty. The information	provided	by	a	CA	partner	and/or	CA	customer	has	not	been	reviewed	for	accuracy	by	CA.	
For	Informational	Purposes	Only	
Terms	of	this	Presentation
3 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Abstract
Organizations	are	increasingly	challenged	to	deliver	applications	quickly	
and	precisely,	necessitating	production	code	deployments	take	place	
faster	than	ever	before.	The	same	holds	true	for	HMS,	a	healthcare	cost	
containment	solutions	company	that	helps	payers	improve	
performance.
Using	innovative	technology,	as	well	as	powerful	data	services	and	
analytics,	HMS	solutions	cover	the	entire	payment	continuum	from	
eligibility	verification	to	payment	accuracy	to	fraud	identification,	
prevention,	and	education.		This	session	will	cover	how	HMS	pioneered	
an	automated	deployment	alternative	using	CA	Release	Automation	
driven	by	the	need	to	counter	the	time	and	labor-intensive	nature	of	
traditional	deployment	approaches,	particularly	for	Informatica	objects.
Tim	Gaston
HMS
Director,	Change	
Management
Lionel	Bailey
HMS
Lead	Release	Engineer
4 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Agenda
ABOUT	HMS
HMS’S	DEPLOYMENT	CHALLENGES
INFORMATICA-SPECIFIC	DEPLOYMENT	CHALLENGES
INNOVATIVE	APPROACH	OF	CA	AND	HMS
RESULTS
1
2
3
4
5
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HMS offers	the	broadest	range	of	
cost	containment	solutions	in	healthcare	to	
help	payers	prevent	fraud,	waste,	and	abuse;	
save	money;	and	improve	performance.
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Federal	Programs
§ Centers	for	Medicare	and	
Medicaid	Services
§ U.	S.	Department	of	
Veterans	Affairs
§ Department	of	Defense
Health	Plan	Programs
§ Medicaid	Managed	Care	
Organizations
§ Medicare	Advantage	plans
§ Group	and	individual	plans
§ Self-funded	employers
State	Programs
§ Medicaid	agencies
§ CHIPs	(Children’s	Health	
Insurance	Programs)
§ State	employee	health	
benefit	plans
Who	We	Serve
Healthcare	Payers
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§ Eligibility	verification
§ Payment	Accuracy
§ Fraud	identification	and	prevention
§ Cost	savings
§ Performance	improvement
§ Provider	education
Results	
HMS	Drives
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HMS’s	Deployment	Challenges
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Build	and	Deployment	Challenges
Manual	
release	
process
Problematic	
Informatica
deployments
Disconnected	
Java,	DB2,	and	
Informatica
for	same	
application
Multiple	build	
for	the	same	
app	across	
different	
environments
Artifacts	
stored	in	file	
system
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Informatica-Specific	Deployment	
Challenges
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Informatica-Specific	Deployment	Challenges
Three	Conventional	Approaches	and	Inherent	Risks
Informatica	CLI
§ Supply	commands	and	
credentials	manually	or	via	
pre-defined	script
§ Not	ideal	for	credential	
security
§ Increased	error	risk	due	to:
§ Repeat	all	steps	for	each	
deployment	
group/component
§ Manual	intervention
§ No	visual	representation	of	
scripts	obfuscates	process
Informatica GUI
§ Manual	execution	
increases	risk	of	error
§ Unpredictable,	lengthy	
deployment	time
§ Advisable	to	create	
exclusive	lock	on	repository	
to	prevent	repository	
conflicts	(Undesirable	since	
it	prevents	other	services	
and	processes	from	
updating	non-related	
objects)
XML	Export/Import
§ Prone	to	errors	since	all	
inputs	explicitly	provided	at	
time	of	deployment
§ Required	input:
§ ID	export	location
§ Import
§ Choose	export	folder
§ Resolve	conflicts
§ Indicate	workflow	
reusability
§ Assign	integration	services
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Innovative	Approach	of	CA	and	HMS
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CA	Release	Automation	and	New	Actions
§ CA	Release	Automation	could	interact	with	Informatica’	s	
CLI,	but	had	no	pre-defined	actions
§ CA	and	HMS	worked	hand	in	hand	to	create	actions	that	
simplify	Informatica	deployments
HMS	selected	CA	Release	Automation	to	streamline	Java,	DB2,	
and	Informatica	deployments
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Key	Workflow	Highlights
HIGHLIGHT BENEFITS
Generic	workflow	for	
Java,	Informatica,	DB2
Unified	app	deployment	across	technologies	and	generic	enough	that	all	apps	
comply	with	common	deployment	process
Simple	new	app	set-up
Prep	two	manifest	XMLs	and	user	group	permissions	(as	opposed	to	developing	
environment	&	app-specific	build	and	deploy	scripts)
Pre-promotion	flow
Build,	CA	Workbench	approval,	Change	Request	approval	(ServiceNow)	tightly	
coupled
Artifacts	maintenance
Build	artifacts	are	stored	in	the	CA	Release	Automation	repository,	simplifying	
rollbacks
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App	Deployment	Process	via	CA	Release	Automation
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Sample	Workflow	in	CA	Release	Automation
17 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Results
18 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Results
Category Metrics
Baseline
Before	CARA
Results After	
CARA
%	Improvement
Efficiency Weekly	Thursday	release	process	time	(Avg 20	Apps) 7	Hours 3	Hours 93%
Number	of	deployment	scripts	for	100+	applications 450+ 80 82%
Time	to	deploy	one	Informatica	deployment	group 10	Minutes 3.6	Minutes 64%
Average	time	to	deploy	single	Java	application 23	Minutes 10	Minutes 57%
Time	to	stage	DB2	deployments	for	production	release 1.5	Hours 30	Minutes 67%
Time	to	create	weekly	Harvest	Package	Approval	(SCM)	report 45	Minutes 5	Minutes 94%
Quality Validate	name	and	number	of	packages	to	deploy Manual Automated
Verify	approvals	&	dependencies,	build	&	deploy	release Manual 15%	Manual 85%
Deployment	log	reporting 1	truncated	log
Full	build	&	
deploy	log
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Questions?
20 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Recommended	Sessions
SESSION	# TITLE DATE/TIME
DO5T19S
GM	Financial	Builds	a	Sustainable,	Holistic,	Continuous	
Delivery	Practice	
11/17/2016	at	04:30	pm
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Must	See	Demos
Modernize	
App	Delivery
Integrated	CD
Theater	5	- DOV501P
Deliver	Test	
Data	Faster
Test	Data	Manager
Theater	5	- DOV511P
Deliver	
Better	Apps
Service	Virtualization
Theater	5	- DOV507P
Orchestrate	
Your	Release
Release	Automation
Theater	5	- DOV513P
22 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Thank	You!
Stay	connected	at	communities.ca.com
@CAWORLD					#CAWORLD ©	2016	CA.	All	RIGHTS	RESERVED.23 @CAWORLD					#CAWORLD
DevOps	– Continuous	Delivery
For	more	information	on	DevOps	– Continuous	Delivery,	please	
visit:	http://cainc.to/PiTFpu

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Case Study: HMS Delivers Sleek Application Deployments via CA Release Automation