Cause&effect
0 likes676 views
The document provides instructions for using a cause and effect analysis tool. The tool involves 1) identifying an effect to investigate and drawing an arrow to it, 2) identifying broad areas where causes of the effect may lie, and 3) writing down detailed possible causes in each area and exploring them for more specific causes. The document stresses that data and testing is required to identify the main causes.
1 of 4
Cause&effect
- 2. 1° | WRITE DOWN THE EFFECT TO BE INVESTIGATED AND DRAW THE 'BACKBONE' ARROW TO IT. RED IDEAS ARE * INNOVATIVE * A BREAKTHROUGH * ENERGIZING * APPLICABLE www.hci.com.au/hcisite3/toolkit
- 3. 2° | IDENTIFY ALL THE BROAD AREAS OF ENQUIRY IN WHICH THE CAUSES OF THE EFFECT BEING INVESTIGATED MAY LIE RED IDEAS ARE * INNOVATIVE * A BREAKTHROUGH * ENERGIZING * APPLICABLE www.hci.com.au/hcisite3/toolkit
- 4. 3° | WRITE DOWN ALL DETAILED POSSIBLE CAUSES IN EACH OF THE BROAD AREAS OF ENQUIRY. EACH CAUSE IDENTIFIED SHOULD BE FULLY EXPLORED FOR FURTHER MORE SPECIFIC CAUSES. RED IDEAS ARE * INNOVATIVE * A BREAKTHROUGH * ENERGIZING * APPLICABLE www.hci.com.au/hcisite3/toolkit ! DATA & TESTING IS REQUIRED TO IDENTIFY THE MAIN CAUSE(S)!