System Center 2012: Make IT's life simpler and better
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This document summarizes the System Center 2012 suite from C/D/H, a Microsoft Gold partner. It includes Virtual Machine Manager for heterogeneous hypervisor management, Service Manager for ITIL-aligned service desk and automation, Configuration Manager for application and device management, Orchestrator for graphical workflow automation, Operations Manager for monitoring, Endpoint Protection for security, and Data Protection Manager for backup. C/D/H provides consulting services for scenarios involving data center automation, client automation, and service desk automation using the System Center suite and other Microsoft technologies.
System Center 2012: Make IT's life simpler and better
- 1. System Center 2012: Make IT’s life simpler and better February 2013
- 2. Quick Facts About Us Approach Partnerships • 23rd Year • Vendor • Microsoft Gold Independent • VMware • Grand Rapids & Enterprise Royal Oak • Non-reseller • Citrix Silver • Professional • 30 Staff • Cisco Premier Services Only • Novell Gold
- 3. Microsoft Gold Partner Competencies Successes Pinpoint Four Gold Customer Microsoft’s official Excellence Award partner directory Eight Silver Virtual Technical Specialist (VTSP) 5-star rating Managed Partner Numerous Partner Awards
- 4. Expertise
- 5. Get Social with C/D/H @cdhtweetstech facebook.com/cdhtech www.linkedin.com/company/cdh
- 6. Your Presenter Jason Cooper Consultant MCSE: Private Cloud MCITP:EA | VCP | CCEA JasonC@cdh.com
- 7. Agenda • System Center 2012 Suite: V-SCOOPED • Datacenter Automation Scenarios • Client Automation Scenarios • Service Desk Automation Scenarios • Service Pack 1 & Server 2012
- 8. V-SCOOPED Virtual Machine Manager Service Manager Configuration Manager Orchestrator OPerations Manager Endpoint Protection Data Protection Manager
- 9. System Center Virtual Machine Manager • Heterogeneous Hypervisor Management Microsoft, VMware, Citrix (Public and Private Cloud) • Enterprise Toolset for Hyper-V Libraries, Templates, Live-Migration, Backup, Dynamic Optimization • Service and Application Management Integrates with App Controller, App-V, and Azure • Optimization and Standardization Power, Compute Resources, Bare Metal Hypervisor Deployment • New in SP1: Highly Available VMM MS SMB 3.0, Cluster-Free Live Migration, Virtual Networking
- 10. System Center Virtual Machine Manager
- 11. System Center Service Manager • ITIL / MOF Aligned IT Processes Incident, Problem, Change, Knowledge Management - CMDB • Integrations with SC2012 Suite OpsManager, ConfigMgr, Orchestrator, VMM • Integration with Microsoft Infrastructure Exchange, Active Directory, SharePoint, Project, Azure • User Self Service Catalog Driven by Workflows and Orchestrator Runbooks • New in SP1: Cost Center Chargeback SQL 2012 & OLAP, Windows 8 SSP Support
- 13. System Center Configuration Manager • Client Application and Desktop Deployment Updates Management, Operating System Deployment • Multi-Platform Device Management iOS, Android, Mac, Linux, Unix • EndPoint Protection • Hardware and Software Inventory Reporting, Asset Intelligence • New in SP1: Windows 8 and Mobile Device Intune Integration for On-Demand MDM, Robust Alerting
- 15. System Center Orchestrator • Graphical IT Workflow Engine Activities Managed through Custom Workflows • Automation for System Center Suite OpsManager, ConfigMgr, ServiceMgr, DPM, VMM, Self-Service • Extends to entire Microsoft stack Windows Server, SQL, Exchange, SharePoint, FTP • Extensive Third Party Integration VMware, HP, IBM • New in SP1: Server 2012 and SQL 2012
- 17. System Center Operations Manager • Server and Application Monitoring Extensible through Management Packs • Alerts and Incident Generation Integrates with Exchange and/or ServiceMgr • Agentless Monitoring Unix, Linux, Network Devices, Web Applications • Synthetic Transactions Simulate Client Activities • New in SP1: Improved Application Monitor 360 .NET Dashboards, TFS Integration,
- 19. System Center Endpoint Protection • Enterprise Malware and Security Platform Antivirus, Firewall • Integrates with ConfigMgr • Seamless Updates Software Update Point, Automatic Deployment Rules • New in SP1: ADR Template
- 21. System Center Data Protection Manager • Volume Shadow Copy Based Backup • Disk-to-Disk: Archive to Tape • SQL, Exchange, Hyper-V, SharePoint • New in SP1: Live Migration Support Azure Online Backup, “Phase 13”
- 22. System Center Data Protection Manager
- 23. V-SCOOPED
- 24. Data Center Automation • Template Based VM Deployment • Monitoring of Critical Servers • Backup and Disaster Recovery • Dynamic Scaling of Heavy Use Applications
- 25. Client Automation • User Driven Incident Management • Self-Service Request Portal • Automated Provisioning • Web Based Knowledgebase
- 26. Service Desk Automation • Automated Incident Remediation • Change Management Workflows • Runbook Driven Escalation • ITIL / MOF Aligned Knowledge Management
- 27. Thank You Royal Oak Grand Rapids 306 S. Washington Ave. 15 Ionia SW Suite 212 Suite 270 Royal Oak, MI 48067 Grand Rapids, MI 49503 (248) 546-1800 (616) 776-1600 www.cdh.com