The document discusses running an in-house SEO program. It outlines selecting a core SEO team with the right skills and experience. The in-house SEO process includes an audit to identify issues, a plan addressing on-page and off-page factors, implementation, benchmarking, and reporting. Costly mistakes to avoid are misplaced expectations, incongruent teams, self-proclaimed experts, and turf battles. Pillars of success are following the 20-80 rule, having SEO champions, setting milestones and KPIs, and maintaining a knowledgebase.