Cetas - Application Development Services
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The document outlines Cetas Technologies' comprehensive range of application development and support services, including consulting, customization, migration, and maintenance across various platforms such as .NET and mobile frameworks. It details specific solutions for multiple industries, emphasizing the CHAMP foundation for rapid application development and its integration with Microsoft Dynamics NAV. The document also highlights various case studies demonstrating successful project implementations for clients in healthcare, education, and enterprise sectors.
Cetas - Application Development Services
- 1. CETAS Application Development and Support Services
- 2. Implementation Services • Implementation • Consulting • Customization • Upgradation • Add-on & Vertical Development • Integration Services • Support & Maintenance • IT/Project Outsourcing • Professional Services Application Maintenance Services Migration Services • Bespoke Application Development • Ready .Net & Mobile Framework • ASP.NET Mobile Development • ASP.NET SharePoint Development • Product Engineering • Project Outsourcing • Application Support management • 24X7 Support Monitoring • Incident Management • Application Services Desk • Service Level Management • Application Migration • VB to VB.NET Migration • ASP to ASP.NET Migration • Legacy Modernization • .NET Framework Services Microsoft Technologies: .NET, Web2.0, SharePoint, Mobility, IOT Application Development Application Maintenance Services Migration Services . Bespoke Development Services • Knowledge Acquisition • Shadowing & Joint Operation • Onsite Support & Offshore Transfer • Offshore Stabilization • Steady State Transition Management Transition Management • App Development • Xamarin Framework • Android/IOS/ Windows Mobility Mobility Application Managed Services Offering
- 3. Application Development Application Maintenance Application Transformation Technology Supported – Microsoft / Sun Client & Server Mobility Web Application Enhancement Technology Migration Bug Fixing DB Migration Reverse Engineering Testing Services Application Managed Services Offering
- 4. Application Development Application Transformation Infra Structure Scope Management Project Management Build Release Management Configuration Management Knowledge Management Quality Management Documentation Support Tools Metrics/SLA Management Service Enablers Estimation Governance Framework Training
- 5. Application Development Application Transformation ASP .Net VB.Net Sharepoint Oracle DBMS SQL Xamarin Framework Mobile (Android / iOS) Silver Light Dyna Query Dyna Text Devexpress Technology Spread – Area of Competency MVC Telerik UI Widget N-Hibernate Dynamics NAV Dynamics AX Dynamics CRM Crystal & SSRS Reports
- 6. Application Development – Area of Expertise Custom Application Development • Client & Server • Web Application • Application Integration Services • Reporting Mobility • Android • IOS • Windows • SMS Based Business Notification Portals • Collaboration • Content Management • Share Point
- 7. Application Maintenance Services Production Support • LO – Help Desk • L1 – Application Support Maintenance • Bug Fixes • Enhancements • DB – Support & Maintenance • Configuration & Release Management • Application Deployment • User Training & Technical Documentation
- 8. Value Added Services Maintenance • Application Documentation • Application Performance Audit • Application Performance Tuning • Application Productivity Tuning
- 9. CHAMP Foundation Import Manager Login Audit License Manager Page Visit Tracking HELP Builder Export Tool Dynamic DLL Filters Subscription to Filters Wizard Creator Menu Search Data Transport Layer .NET FRAMEWORK - CHAMP
- 10. Authentication & Authorization Notification Center Multi Lingual Dynamic Fields Workflow Manager Notification Engine (Text & Email msg) Dashboard (Web Parts) Document Manager Archive Manager Change Logger Dynamic Query Tool Smart Search Support Logger .NET FRAMEWORK – CHAMP Foundation Layer
- 11. 1. Application Framework developed following MVC design pattern using C# 2. Core libraries (API) follow Factory design pattern 3. Test Driven Development (TDD) 4. Open source technologies like log4Net and nHibernate 5. Provides most commonly used functionalities readily available for a Corporate/Enterprise. 6. Provides easily deployable database installation scripts for SQL Server as well as Oracle. Database independent code 7. Configuration Option to use Framework via WCF (if required) CHAMP - Concept
- 12. 1. CETAS.Helper intention is to provide unit tested code to developers in a simplest usage form. 2. Data Access Layer (DAL) which can work for any database. 3. System.Transaction integration with Unit Of Work model. 4. MSDN style documentation for AppHelper.DLL with examples. CHAMP - Approach
- 15. 1. Kick start an app quickly for any database 1.1. Database create script for SQL Server 1.2. Database creation script for Oracle 1.3. Organization of database objects in schema and storage 2. Multi Company 3. Multi Lingual (Auto Learn and correct using TranslateAPI) 4. AppConfig (dynamic expando object) 5. Log4Net 6. BaseObject for all shared features like (configurable using AppConfig) 6.1. Dynamic Fields 6.2. Attachments 6.3. Audit Trail (created and last modified) 6.4. UI Label with Language Translation 6.6. Page Visit Log 6.7. SmartSearch CHAMP –Benefits for Developer & Organization
- 16. Multi Company HOW ? Login will be for a company. Every detail in database from then on will be recorded for that company. Logout and Login back again for a different company CHAMP –Features
- 17. Multi Lingual HOW ? Users will be able to change language. Users can also add additional language in Structural Lookup menu If automatic translation is found to be incorrect, corresponding labels can be corrected in Structural Translation Menu Online Language Translation can be switched off in Application Configuration CHAMP –Features
- 18. AppConfig (dynamic expando object) Do I really care? Shared features of AppHelper are configurable Application configuration records become properties of Common.AppConfig object. Developer can easily use then in their application. CHAMP –Features
- 19. BaseObject Think Object !! Shared Features code need not be included in every page. It is automatically available in every object’s base object. CHAMP –Features
- 20. 1. Auto discovery using LDAP (Active Directory) 2. SHA512 one way password encryption algorithm 3. Standard SOX compliant password policies 4. User Roles and role based permissions 5. Delegate for Workflow 6. Login Audit Trail (Shared Feature) CHAMP – Security Module
- 21. 1. Basic Company Info 2. Lookup Tables. Configurable application tables controlled by user 3. Menu created and built dynamically 4. Dynamic Fields is the ability to attach fields at runtime and collect data at runtime for a given object 5. Translation and Label are used in Muti Lingual shared feature. Labels are used in UI and Translation is translated UTF-8 text in a specific language. Online translation services can be used and URL can be just configured as part of application configuration. AppHelper is designed to work for Google Translator API for any language. CHAMP – Structural Module
- 22. 1. Filter is a parameterized SQL which can be plugged into other modules. 2. Filter supports most of Microsoft and Oracle SQL constructs. 3. Filter results are DataTable which can be easily integrated with apps. CHAMP – Filter Module
- 23. 1. Reports are one or more Filters with it’s runtime parameters. 2. Reports are constructed using Microsoft’s Report Definition Language Client (RDLC) XML standards. 3. Drilldown reports can be created. Reports are saved in database in large binary format (BLOB). 4. AppHelper generates basic reporting structure which can further be modified using ReportBuilder 2.0 if required. 5. Reports can be easily generated, exported or previewed using AppHelper.dll CHAMP – Report Module
- 24. 1. Form is a template for data collection. 2. Form is a collection of attributes. 3. Forms can be used in Workflow. 4. Collected data record from Form can have one or more attachments. 5. Container controls like Panel / Tab can be created by providing Group Name which is used for grouping attributes of same nature. 6. Forms can also have buttons which can be associated with a particular workflow action. (Custom Form for Workflow) CHAMP – Form Module
- 25. We can simple visualize workflow as a set of actions to take business processes from one state to another based on certain actions. Begin Step Action Process Step Action End Step Defining state transition rules for each business (application) object will constitute a Workflow. State Transition rules can be basic sequential or it can be complex with multiple parallel steps and actions. Actions and Workflow states can be defined based on required business process Workflow Setup is the setup of State Transition rules CHAMP – Workflow Module
- 26. Workflow Setup Simple Workflow Complex Parallel CHAMP – Workflow Module
- 27. Workflow Features Can be started from scratch by defining required actions and states for a company. Can be attached to a Form when records are collected. Can be attached to an existing application object INSERT/UPDATE/DELETE methods. State Transition rules can have parallel workflow paths with merging points State Transition rules are based on the following 1. Action (Approve/Reject) 2. Number of file attachments 3. Mandatory User taking action 4. Number of previous state action records. Can be attached to a custom form to collect additional data Reports can be attached to state transition rules so that notification email can have PDF of attachments and reports. CHAMP – Workflow Module
- 28. Attached to a workflow to specify format and mode of notifications Processors for Incoming and Outgoing messages Send/Receive Email Send/Receive SMS Send IM/Receive IM (google hangouts) Resolve runtime variables to make notification templates more user friendly Robust Notification Windows Service (NotifyService) with easy debug log CHAMP – Notification Module
- 29. Given Class Name and List of Properties, ability to 1. Generate Class (Data Contract) Model 2. Generate Interface (Service Contract) 3. Generate Service (WCF Service) with CRUD member functions 4. Generate Service Factory (Static) 5. Generate Helper Factory 6. Generate Test cases for CRUD functionality exposed in Services 7. Generate Test case project with ordered test cases 8. Generate MVC pattern ASP.NET Visual Studio solution file 9. Generate Views (CSHTML) automatically View 10. Generate Controllers (.CS) automatically Controller 11. Generate responsive AJAX/JSON client functions (.js) automatically 12. Generate master-detail type functionality on the fly One way code generation only CodeGen module helps CETAS developers to Rapid Applicaion Development (RAD) CHAMP – Code Generation Module
- 30. Hospital Management System Out-Patient Module Insurance Billing Payroll Module Lab Module Employee Self Service for Leave & Payroll Self-Service Patients Module Integration with Diagnostic Devices Canteen Financial Management Operations Room Module Pharmacy Module Self-Service Doctors Module Hospital Management Framework
- 31. University Management System Marketing Student Self Services Portal Business Notifications Operations Administrative Module Central Processing System Exam Control HR Financial Management (Dynamics NAV Integrations) CRM AR/AP International Business CAMPUS - University Management System
- 32. Dynamics NAV services for Microsoft Partners and ISVs Dynamics NAV Product Engineering Services & Advantages Dynamics NAV Customization Dynamics NAV Add-on Development Dynamics NAV optimization Dynamics NAV Integrations Dynamics NAV Reporting & Portal Development Dynamics NAV Mobility Development The team works exclusively with you and can’t be assigned to any other projects. Developer’s working hours can be adjusted to your time zone. They can also work on site when required. You have a full control of the team’s working process, being able to change any details of the project as often as you wan Reliability Flexibility Control
- 33. Transition Framework Current Services by Customer/incumbent Support Team Due Diligence Due Diligence Initiation Transition Planning Resource Ramp-up KT Kick Off Infra Setup KT Shadow Support Acquire Knowledge Business Knowledge Technical Knowledge Process Knowledge Shadow Support • Discuss Tickets • Know Applications • Transfer Knowledge to Others •KT Techniques • Self Study • Discussion & Joint Workshops Fix all types of Support and discuss with incumbent Support Team Study State & Optimisation Review & Refine Process Delivery Support Services From Offshore Cut Over Activities Continuos Improvement
- 34. DeliveryModels Onsite Delivery Model Offshore Delivery Model Hybrid Delivery Model Onsite – Offshore Model • Reduced Cost • Quality Results • No extra infrastructure • Access to most optimal resources for required period only • 24/7 productivity • Best possible Management of resources ODC Model • Dedicated team • Dedicated network if necessary • Management by Customer / Vendor • Fixed minimum head count, ramp-up / ramp-down by vendor • If working from customer facility – Customer can choose to rebrand 10% of vendor project staff once a year every year on mutual agreement BOT Model Build : • Negotiate prices during operation phase • Negotiate length of operation phase • Negotiate formula for acquisition (Transfer phase): • Total number of paid man years during operation phase • Team profiles (roles, years of experience, skill sets) Operate : • Start with a pilot and increase the team steadily until reaching a minimum of 40 people (at least) for transfer phase Transfer : • Setup operation (facility, administration, Legal) Delivery Models
- 35. Case Studies
- 36. Case Study: MDIS, Singapore • Developed and deployed a solution for end to end Campus management • Build on CHAMP Foundation • Seamlessly integrated with Microsoft Dynamics NAV for Financial Accounting • Technologies & Tools used: C#.Net, ASP.Net, MVC3, SQL Server Database, Telerik UI Controls, Log4Net, Ajax, NHibernate MDIS is Singapore’s oldest not-for-profit professional institute for lifelong learning, having operations in Singapore and Malaysia
- 37. Case Study: St. Jude’s Public School & Jr. College A complete residential school in the bosom of the Queen of Hills, The Nilgiris following ICSE & ISC curricula, and excelling in the field of education • Developed and deployed a portal for students, parents, faculty, and doctors, etc. • Seamlessly integrated with Microsoft Dynamics NAV application • Technologies & Tools used: C#.Net, ASP.Net, Web Services, Telerik UI Controls, SQL Server Database, Crystal Reports, Log4Net, Ajax
- 38. Case Study: United Doctors Hospital • Developed and deployed a solution for Hospital management • Build on CHAMP Foundation • Technologies & Tools used: C#.Net, ASP.Net, MVC3, SQL Server Database, Telerik UI Controls, Log4Net, Ajax, NHibernate UDH provides comprehensive high quality medical healthcare services for all age groups in the community, mainly in Jeddah and Makkah Region
- 39. Case Study: Jewel Star A comprehensive Jewelry Retail Management Software that can enable single or multi-store jewelers to run their business profitable Have more than 20 customers, and counting Prominent Customers: • ANS Jewelry, Salem • Sri Kumarn Thanga Maligai, Chennai • Jewel Creations, Chennai • Sri Valli Vilas, Cuddalore & Chidambaram • Cibi Diamonds, Tiruppur • RM Jewelers, Chennai • Mehta Jewelry, Coimbatore
- 40. Case Study: Web Portal for Gold Saving Scheme A user-friendly portal supplementing Jewel Star for receiving payments towards Chits, seamlessly integrated with Payment Gateways • Enables Jewel Start clients to receive Chit payments • Clients have more than 10,000 members using the portal • Integrated with Financial Accounting • Sends out timely reminders to members through SMS • Payment confirmation notification through SMS
- 41. Case Study: Interplex Electronics • Developed and implemented an end-to-end, customized ERP solution for the company • The application is being used in both the locations with a centralized Order Processing, Production Planning, and Procurement systems • Extensive reporting at different levels, viz., Execution, Control, MIS, etc. Interplex, an ISO 9001:2008, 14001:2004 and ISO/TS 16949:2009 certified co. located in Bangalore & Sriperumpudur offering tooling, precision metal stamping, electroplating services
- 42. Case Study: IPSoftCom • Developed and deployed a portal for media ordering and delivery • Customers of HP (Hewlett-Packard) use this portal for ordering various media • Technologies & Tools used: C#.Net, ASP.Net, MVC3, SQL Server Database, Telerik UI Controls, Log4Net, Ajax IPS offers a full range of world class supply chain solutions for various types of packaged products
- 43. Case Study: CHAMP Foundation A framework for software development Features • Smart Search: allows searching data across application • Audit Trail: maintain log of changes made • Security: Authorization and authentication at control level • Notification: event based pop-up notifications • Code Generator: generates code for CRUD operations • Logging: level based logging using Log4Net • Reduces around 30% of time and cost of development
- 44. Governance Model Project Manager Project Manager Steering Committee Developers/ Consultants Functional Team Tech Team Leads Functional Analysts Business Analyst QA QA Team Lead Domain, Business Knowledge and Consultancy Infrastructure Support Team (System Administrators/DBA) Executive Sponsor Project Management All business documents in English All development in English only
- 45. Weekly status reports Participants CETAS Project Manager Client Project Manager Core team Reporting metrics Progress & Pending Jobs Key Highlights & Achievements Outstanding Issues & Risks Change Request Tracker Review Monthly reviews Participants CETAS Project Manager Client Project Manager Steering Committee Reporting metrics Monthly Progress Charts & Milestones reviews Schedule & Cost Impacts Critical Open Issues Key Change Requests Quarterly reviews Participants CETAS Project Manager CETAS Technical Leads Client Senior Management Reporting metrics Overall Engagement review Project Progress – Plan vs. Actual Highlights & Milestones Achievements Key Open Issues Project Monitoring and Control
- 46. Retail & Hospitality Project Engineering & Manufacturing Selective Customers Application Development & Services
- 47. Assured Business Results Lower TCO Quality & Process Superior Value • Domain integrated delivery model; Upfront factor all business drivers and goals to design and Deliver the solution • Leverage our Industry Experience, product Engineering Skills and adopt the industry leading practices to deliver maximum business benefits • Unique engagement governance model and expertise in Microsoft Implementation Methodology to advice and handhold customers in the entire journey • Single point ownership for all services (Implementation & support) • Leverage CETAS Ready Vertical an Add-On Solutions, Product Framework, and Proven onsite offshore implementation process providing cost advantage • Proprietary tools and templates accelerate solution implementation timeframes and hence overall low cost • High quality process adherence based on ISO-9001:2000 and CMM Level-3 process, strict quality compliance and delivery process ensuring a methodical approach to the package implementation phases and activities • All deliverables aligned to the Software engineering guidelines; Tools and Metrics driven Integrated Quality Management System • Comprehensive set of deliverables including documentation, blueprints, test beds and automated scripts that can be leveraged for subsequent phases • Best in Class for both – Package Implementation, Application maintenance and Custom Development • Strong Customer focus with guaranteed results. Industry standards processes, Low risk Why CETAS ?