Change management teaching lesson
- 1. Managing Change Effectively Part II: Helping Yourself December 2012 Jody Dietz jody.dietz@frontier.com
- 2. Agenda • Revisit Where We’ve Been • Introduce Today’s Objectives • Discuss Personal Power Grid Change Management Model • Share Next Steps
- 3. Where We’ve Been: Part I - Change Management Strategy • Participated in an ice breaker • Reviewed the Change Management Strategy • Discussed stress and shared tips for managing it effectively • Distributed Role of Leaders During Transformational Change White Paper
- 4. Today’s Objectives: Part II - Helping Yourself • Review the Personal Power Grid change management model • Demonstrate how to use this model as a tool to navigate change • Assign homework
- 5. Change Management Strategy • Acknowledge and process your Supporting • Systematically assess and respond feelings Others to employees’ • Use good coping questions and • Listen concerns Skills: Diet, exercise, sleep, • Be visible and • Communicate stress management accessible effectively: Provide • Focus on things you • Be open and honest clarity and context; can influence and enhance connection • Use Paychex’s control; let go of and instill values as a guide those things you confidence can’t • Acknowledge and validate others’ • Seek out support emotions from others Helping • Ask questions and Leading start dialogue Yourself Others
- 6. • Acknowledge and process your feelings • Use good coping Skills: Diet, exercise, sleep, stress management • Focus on things you can influence and control; let go of those things you can’t • Seek out support from others Helping Yourself
- 7. Personal Power Grid A Map of Options Can Control Cannot Control Mastery Ceaseless Take Striving Action Take No Giving Letting Action Up Go In most major changes, you will probably act in all four ways. The healthiest responses are mastery (taking action on things you can control) and letting go (which will give you a sense of relief and release). Copyright Crisp Publications, Inc., 1200 Hamilton Court, Menlo Park, CA
- 8. Personal Power Grid Given the changes that have occurred in the training and development organization over the last several months, let’s explore how you have been responding. Mastery Ceaseless Striving • ? • ? • ? • ? Copyright Crisp Publications, Inc., 1200 Hamilton Court, Menlo Park, CA Giving Up Letting Go • ? • ? • ? • ?
- 9. Personal Power Grid Given the changes that have occurred in the training and development organization over the last several months, let’s explore how you have been responding. Mastery Ceaseless Striving • I set daily goals so that I can stay focused on the work • Complaining about the changes that have been made that I need to do in the organization • Making suggestions in team meetings for how we can • Criticizing leaders for the decisions they have made improve processes • ? Copyright Crisp Publications, Inc., 1200 Hamilton Court, Menlo Park, CA • ? • ? • ? Giving Up Letting Go • Choosing not to attend team meetings • Accepting the new organizational structure and areas of responsibility • Deleting organizational communications from my in-box before reading them • Choosing not to engage in discussions that criticize leaders for their actions including the decision to • ? re-organize the group • ? • ? • ?
- 10. Implications of the Personal Power Grid • In most changes, we will see ourselves behaving in all four ways • Learning to let go is as healthy a response as taking action • Critically evaluate what you do and don’t have “control” over • Remember to focus on your own behavior as a source of change
- 11. Next Steps Assign Homework • Apply the Personal Power Grid to a current change you are navigating
- 12. Personal Power Grid Worksheet Instructions: Given the challenges facing Paychex and your training and development organization, please think about a change you are navigating. Specifically, how you are spending your time? Write down what you are doing in each quadrant. Remember that in most major changes, you will probably be acting in all four ways: mastery, ceaseless striving, giving up, and letting go. Can Control/Influence Can’t Control/Influence Copyright Crisp Publications, Inc., 1200 Hamilton Court, Menlo Park, CA Mastery Ceaseless Striving Take Action Giving Up Letting Go Take No Action You need to learn to focus your actions on mastery and letting go. These two options will give you the greatest sense of well being. Please circle the things you can: • Stop and move out of “ceaselessly striving” and move into “letting go” ? • Start to take action on and “master” that you are currently “giving up” on? Identify what specific action you will take to demonstrate “letting go” and “mastery”.
- 13. Personal Power Grid Learning Application Template Personal Power Grid Learning Application Instructions: • Describe a current change you are navigating:______________________________________________________ ___________________________________________________________________________________________ • In the table below write down what you are doing in each quadrant. Remember that in most major changes, you will probably be acting in all four ways: mastery, ceaseless striving, giving up and letting go. Mastery Ceaseless Striving • Copyright Crisp Publications, Inc., 1200 Hamilton Court, Menlo Park, CA • • • • • Giving Up Letting Go • • • • • • You need to learn to focus your actions on “mastery” and “letting go”. These two options will give you the greatest sense of well being. Please circle the things you can: • Stop and move out of “ceaselessly striving” and move into “letting go” ? • Start to take action on and “master” that you are currently “giving up” on? Identify what specific action you will take to demonstrate “letting go” and “mastery”. Name: __________________________
- 14. Next Steps Part III - Supporting Others