Changing Group to High Performing Teams with SOBATWAY through coaching
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The document discusses the importance of teamwork in organizations, emphasizing that effective collaboration leads to improved efficiency and productivity, especially in time-sensitive projects. It outlines the characteristics of high-performing teams and the role of coaching in enhancing team dynamics and achieving objectives. Additionally, it compares leadership styles, highlighting the effectiveness of democratic leadership and the essential coaching skills required for team success.
Changing Group to High Performing Teams with SOBATWAY through coaching
- 1. Changing Group to High Performing Teams with SOBATWAY: Participating, Leading,Coaching Seta. A. Wicaksana Founder andCEOwww.humanikaconsulting.com
- 2. Seta A. Wicaksana 0811 19 53 43 wicaksana@humanikaconsulting.com • Business Psychologist • Pendiri dan Direktur Humanika Consulting dan hipotest.com • Dosen Tetap dan Peneliti di Fakultas Psikologi Universitas Pancasila • Pembina Yayasan Humanika Edukasi Indonesia • Penulis Buku: Sobat Way (2016), Industri dan Organisasi: Pendekatan Integratif dalam menghadapi Perubahan (2020), Human Faktor Engineering: Integratif Desain Manusia dan Lingkungan Kerja (2021), Psikologi Industri dan Organisasi (2021), Psikologi Umum (2021), Manajemen Pengembangan Talenta (2021), PIODiagnostik: Pengukuran Psikologi di Lingkungan Kerja (2021), Transformasi Digital: Perspektif Organisasi, Talenta dan Budaya Organisasi (2021), Psikologi Pelayanan (2021) dan Psikologi Konsumen (2021). • Dosen Tidak Tetap di: Program Pasca Sarjana Ekonomi di Univ. Pancasila, STP TRISAKTI, Fakultas Psikologi Universitas Mercu Buana, STIKOM IMA • Certified of Assessor Talent Management • Certified of Human Resources Management (Reward Management) • Certified of Human Resources as a Business Partner • Certified of Risk Professional • Certified of HR Audit • Ilmu Ekonomi dan Manajemen (MSDM) S3 Universitas Pancasila • Fakultas Psikologi S1 dan S2 Universitas Indonesia • Sekolah ikatan dinas Akademi Sandi Negara
- 3. Why is Teamwork Important for an Organization? • Teamwork is important because it promotes a positive work environment where employees can achieve more opportunities and overcome more obstacles. • Businesses and organizations need teamwork the most when a project is time-sensitive and requires a diverse set of skills and experiences. • Teamwork can improve efficiency and productivity. • Efficiency rules when work is appropriately divided within a team, responsibilities are shared, and tasks are more likely to be finished within a set time frame. Good teamwork also enhances group outcomes and the measurable effectiveness of organizations. 3
- 4. Objectives • Understand what a team is and what it is not • Understand why team dynamics are important • Understand the characteristics of high-performing teams, team members and team leaders • Understand the purpose, value, and nature of coaching in team situations 4
- 5. Outline INTRODUCTION GROUP AND TEAM PARTICIPATING LEADING COACHING
- 6. Coaching High Performing Teams • Team coaching helps teams define goals, make suitable choices, establish a vision, promote team spirit, and achieve their objectives. • The collective intelligence of the individuals who are part of a team can be enhanced to a great extent by this process. • Team coaching helps people understand how to work better with others. • It's an effective method for showing teams how to reduce conflict and improve their working relationships. • The team can then focus on its real work and achieve its objectives.
- 7. All teams need some coaching • You’re only as good as your team • High-performing teams start with Good Leadership • Coaching is an indispensable leadership skill 7
- 8. Who Needs to be Coached? Assess the situation… Are there problems with: 8 ✓ Work Product ✓ Dependability ✓ Cooperation ✓ Adaptability ✓ Communication ✓ Decision Making ✓ Problem Solving ✓ Planning
- 9. Leadership (coaching) styles 9 • Kurt Lewin laid the groundwork in 1939 • Credited with defining and differentiating the 3 classical leadership styles • His were based on “leadership climates” as an outcome of leadership style • Others have added styles, discussed group dynamics, and defined situational leadership
- 11. Authoritarian Leadership • Gives clear instructions about what, when, and how it should be done • Makes independent decisions without team input • Decision making is less creative • Suitable in emergency situations… • Or, when the leader is the most knowledgeable 11
- 13. Democratic Leadership • Considered to be the most effective • Guides team members and takes input from the team • Encourages team member to participate and be accountable • Team members are more motivated • Solutions are often more creative 13
- 14. Comparison 14 AUTHORITARIAN Do ‘X’ Coach makes all of the decisions LAISSEZ-FAIRE Do ‘X’ or ‘Y’ as you see fit Limited input from the coach DEMOCRATIC Which is best, ‘X’ or ‘Y’? Shared decision making with the coach
- 15. Coaching skills you’ll need • Building rapport • Active listening • Questioning • Providing feedback • Be tactful and diplomatic • See different perspectives • Hold them accountable 15
- 16. Building Rapport
- 17. Active Listening Nonverbal signs Verbal signs 17 ✓ Smile ✓ Make eye contact ✓ Attentive posture ✓ Mirroring ✓ No distractions ✓ Remembering ✓ Questioning ✓ Reflection ✓ Clarification ✓ Summarization
- 18. Questioning • To obtain information • To clarify a point • To test knowledge • To determine difficulties • To encourage further thought • Ask….don’t tell 18
- 19. Providing Feedback • Be as specific as possible • Make it timely • Describe the impact of the issue • Address behavior…not personality • View feedback as a gift 19
- 20. Be Tactful and Diplomatic • Listen first, speak second • Show empathy • Establish rapport • Be polite and respectful • Be assertive 20
- 21. See Different Perspectives • Knowledge, experience, and background drive people’s perspective • Recognize the truth and value of another’s viewpoint • Don’t be contrary or judgmental • Be rational • Focus on moving forward positively 21
- 22. Hold Them Accountable with SIMPLE S = Set expectations I = Invite commitment M = Measure progress P = Provide feedback L = Link to consequences E = Evaluate effectiveness