Boeing hires experienced video journalists and writers to create helpful, truthful stories that humanize the company and show how its work intersects people's lives. Patience is needed as building a brand takes
2. WHAT IS BOEING COMPANY?
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It is a company that manages airlines and airplanes
Chicago, Illinois
Randy Tinseth: Vice President of Marketing
Todd Blecher: Communications Director
3. ENHANCEMENT STRATEGY
• Brand Journalism: The creation of videos, blog posts, photos, webinars, charts,
graphs, eBooks, and other information that delivers value to your marketplace.
• Brand Journalist: Works inside the company, writing articles, blog posts, or
producing videos or podcasts to attract a specific audience.
• Too broad of a company to use ONLY social networking sites
• Made their own Web site, and did all enhancement, starting with their personal Web
site.
• Geared toward a specific audiece
4. BYLINED ARTICLES
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Weekly articles by employees of the company
Personalization
Variety of topics
Internal magazines and newsletters
Examples: First-hand look at U.S. Navy, procedures to avoid volcanic ash,
article about a explosive detection dog
5. VIDEO
• Enhancement to bring the story to life
• Employees make the videos-experienced video journalists
• No seeding of videos on YouTube-due to the fact that it could come up
right next to a negative video about aircraft or airline services
• Videos are only posted to the Web site
6. TWITTER
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Active on Twitter
Retweet third party links and responding to followers
Active monitoring
Moving to be less computerized and more human-like responses
Less biased responses from the public
More respect and credibility
7. IDEAS WORTH STEALING
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Best performing feature-video content about new airplane testing
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Public Perception is better, because of the interesting content
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Find the human angle
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About people and personalized stories from customers and employees
How does your company intersect the lives of people?
Truth:
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Hire writers and journalists to work for the marketing of the company
Mainstream and Corporate: Both must tell interesting TRUTHFUL stories
Patience:
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It takes time to become known
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Find your voice
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Patience is a virtue