Chapter six abstract
- 1. Donald Davis February 4, 2015 COMM 060 Chapter Six Abstract Chapter six spoke about interviewing principles and purposes from both the interviewer’s and interviewee’s perspectives. The authors stated interviews routinely use structured questions and have specific goals that put one party in more control and gives more speaking time than the other participant during an interview. In addition, they discussed the various interviewing types, such as employment, exit, career research and performance evaluation that have different goals and objectives participants are attempting to achieve. As a result, each participant should have pre-planned goals and objectives they want to achieve and questions they want answered during the interview. From the interviewers’ viewpoint, they usually prepare a list of primary and secondary questions they want answered that are open rather than closed to achieve their goals and objectives. However, in employment interviews, civil rights laws restrict the questions interviewers can ask interviewees and those questions must be job related. Furthermore, interviews should consist of three parts: rapport building, body, and closing. Also, it is imperative for interviewers to treat interviewees with respect and dignity during and after the interview. Likewise, active listening techniques are important for all participants to apply during the interview to limit any miscommunications. After an employment interview is concluded, the interviewee should send the interviewer a thank you note and to reiterate his or her qualifications for the job. The authors’ intentions in this chapter were to demonstrate the importance of various forms of interviews and their different goals. Also, how each party should prepare for them and know what they are trying to accomplish and how to achieve their desired outcomes from the interview.