This document discusses common features and functions for working with application software in Windows, including how to start and exit programs, work with application windows, switch between open windows, use menus and toolbars, open and save files, change application settings, and access help. Specifically, it covers starting programs from the Start menu or desktop icons, closing programs using the Close button, components of application windows like the title bar and scroll bars, switching between windows using the taskbar, navigating menus and toolbars, opening the ribbon interface in Microsoft Office 2010, and obtaining help directly from the application or online resources.