SlideShare a Scribd company logo
5
Most read
6
Most read
16
Most read
CHAPTER-7
RESEARCH DESIGN
TEXT BOOK: ZIKMUND, W.G., BABIN,B.J.,
CARR,J.C., GRIFFIN,M., (2021) ,BUSINESS
RESEARCH METHODS, 9TH EDITION,
CENGAGE LEARNING
7–2
QUALITATIVE “VERSUS” QUANTITATIVE
RESEARCH
 Quantitative business research
• Descriptive and conclusive
Addresses research objectives through empirical assessments that
involve numerical measurement and statistical analysis.
 Qualitative business research
• Exploratory
 Uses small versus large samples
 Asks a broad range of questions versus structured questions
 Subjective interpretation versus statistical analysis
QUALITATIVE “VERSUS” QUANTITATIVE
RESEARCH
TYPES OF RESEARCH DESIGN
ResearchDesign
Exploratory Research Design Conclusive Research Design
Descriptive Research Causal Research
Cross-Sectional Design Longitudinal Design
Single Cross-Sectional Design Multiple Cross-Sectional Design
7–5
WHAT IS QUALITATIVE RESEARCH?
 Qualitative business research
• Research that addresses business objectives through techniques that
allow the researcher to provide elaborate interpretations of
phenomena without depending on numerical measurement
 Its focus is on discovering true inner meanings and new
insights.
7–6
USES OF QUALITATIVE RESEARCH
 Qualitative research is useful when:
• It is difficult to develop specific and actionable decision statements
or research objectives.
• The research objective is to develop a detailed and in-depth
understanding of some phenomena.
• The research objective is to learn how a phenomenon occurs in its
natural setting or to learn how to express some concept in colloquial
terms.
• The behavior the researcher is studying is particularly context-
dependent.
• A fresh approach to studying the problem is needed.
TYPES OF RESEARCH DESIGNS
 Exploratory research designs: are the simplest, most
flexible and most loosely structured designs. As the name
suggests, the basic objective of the study is to explore and
obtain clarity on the problem situation.
 Descriptive research designs: are more structured and formal
in nature. As the name implies the objective of these studies
is to provide a comprehensive and detailed explanation of
the phenomena under study.
 Exploratory research design – It is flexible in its approach and
involves a qualitative investigation and most loosely
structured
 The main aim of exploratory research is to explore and obtain
clarity about the problem situation
 It mostly involves a qualitative investigation
EXPLORATORY RESEARCH DESIGN
It is used to
 Define and conceptualize the research problem to be
investigated
 Explore and evaluate the diverse and multiple research
opportunities
 Assist in the development and formulation of the research
hypothesis
 Operationalize and define the variables under study
 Identify the possible nature of relationship that might exist
between the variables under study
EXPLORATORY RESEARCH DESIGN
EXPLORATORY RESEARCH DESIGN
TECHNIQUES/METHODS
 Secondary resource analysis: Secondary sources of data
give information –in terms of details of previously collected
findings in facts and figures – which has been
authenticated and published.
 Case method: it is intricately designed and reveals a
comprehensive and complete presentation of facts, as they
occur, in a single entity. This could be an individual, an
organisation or an entire country.
 Expert opinion survey: valuable insights obtained from
experts which might be based on their experience in the
field or based on academic work done on the concept.
 Personal/Depth interview: A one-on-one interview between a
professional researcher and a research respondent
conducted about some relevant business or social topic.
EXPLORATORY RESEARCH DESIGN
TECHNIQUES/METHODS
7–12
CONVERSATIONS
 Conversations
• An informal qualitative data-gathering approach in which the
researcher engages a respondent in a discussion of the relevant
subject matter.
 Semi-structured interviews
• Written form and ask respondents for short essay responses to
specific open-ended questions.
• Advantages
 An ability to address more specific issues
 Responses are easier to interpret
 Without the presence of an interviewer, semi-structured interviews can be
relatively cost effective
7–13
FOCUS GROUP INTERVIEW
 Focus group discussions: a carefully selected representative
sub set of the larger respondent gather to discuss together,
in a short time frame, the subject/topic to be investigated.
 An unstructured, free-flowing interview with a small group (6-
10 people) led by a moderator who encourages dialogue
among respondents.
 Advantages:
1. Relatively fast
2. Easy to execute
3. Provide multiple perspectives
4. Flexibility to allow more detailed descriptions
5. High degree of scrutiny
7–14
FOCUS GROUP RESPONDENTS
 Group Composition
 6 to 10 people
 Relatively homogeneous
 Similar lifestyles and
experiences
7–15
THE FOCUS GROUP MODERATOR
 Moderator
 A person who leads a focus group interview and insures that
everyone gets a chance to speak and contribute to the discussion.
 Qualities of a good moderator:
 Develops rapport with the group
 Good listener
 Tries not to interject his or her own opinions
 Controls discussion without being overbearing
 It tests and authenticate the propositions revealed by
exploratory research. It is a quantitative research
 In comparison to exploratory research , these studies are
more structured and definite
CONCLUSIVE RESEARCH
 It provides a comprehensive and detailed explanation of the
phenomena under study
 It is conducted to describe business or market characteristics
 Descriptive researches are mainly used in segmenting and
targeting the market, to understand consumers perception
about any product or services, to understand the impact of
marketing efforts on sales etc
DESCRIPTIVE RESEARCH DESIGN
 Cross sectional research design involves the collection of
information from a sample of a population at any one point of
time i.e. only once
 Its applicability is most relevant for a specific period
CROSS-SECTIONAL STUDIES
 Single cross sectional design- It is a cross sectional design in
which one sample of respondents is drawn from the target
population and information is obtained from this sample once
 Multiple cross sectional design- A cross sectional design in
which there are two or more samples of respondents and
information from each sample is obtained once
CROSS-SECTIONAL DESIGN
 Longitudinal study involves measurement of the same
population over a period of time
 A single sample of the identified population is studied over a
stretched period of time and often referred to as time series
analysis
 The study involves the selection of a representative panel or a
group of individuals that typically represents the population
under study
 It involves the repeated measurement of the group over fixed
intervals of time
 Once the sample is selected, it needs to stay constant over
the period of the study
LONGITUDINAL STUDY
 Structured interviews of large numbers*
 Observations with structured observation sheet
 Survey is the best method to get quantitative judgment
TECHNIQUES OF DESCRIPTIVE
RESEARCH DESIGN

More Related Content

PPTX
Ucc504 business research methods case study 220413
PPT
Ch04 business research process
PPT
Business Research Methodology Presentation
PPTX
Research methodology
PPT
Chp13 - Research Methods for Business By Authors Uma Sekaran and Roger Bougie
PDF
Time Series, Moving Average
PPT
Theory building (brm)
Ucc504 business research methods case study 220413
Ch04 business research process
Business Research Methodology Presentation
Research methodology
Chp13 - Research Methods for Business By Authors Uma Sekaran and Roger Bougie
Time Series, Moving Average
Theory building (brm)

What's hot (20)

PDF
Elements Of Research Design | Purpose Of Study | Important Of Research Design |
PPTX
Factor Analysis in Research
PDF
Sampling Errors
PPTX
Non-Probability Sampling
PPTX
Research Methodology: Data collection and processing Methods
PPTX
Collecting Primary Data Using Semi Structured
PPTX
Scaling Techniques
PPTX
regression assumption by Ammara Aftab
PPT
Ch14 attitude measurement
PPTX
Sampling design
PPT
Business research methods
PDF
BRM -Dr. TK - Research report
PDF
Ch. 4 - The critical literature review
PPT
SAMPLING DESIGNS
PPTX
Research Methodology - types of scale
PPT
Ch13 measurement
PPTX
Expected utility theory, Prospect Theory, Disposition effect , Heuristics and...
PPT
13 measurement & scaling
PDF
Research Method for Business chapter 3
PPTX
Modern Portfolio Theory
Elements Of Research Design | Purpose Of Study | Important Of Research Design |
Factor Analysis in Research
Sampling Errors
Non-Probability Sampling
Research Methodology: Data collection and processing Methods
Collecting Primary Data Using Semi Structured
Scaling Techniques
regression assumption by Ammara Aftab
Ch14 attitude measurement
Sampling design
Business research methods
BRM -Dr. TK - Research report
Ch. 4 - The critical literature review
SAMPLING DESIGNS
Research Methodology - types of scale
Ch13 measurement
Expected utility theory, Prospect Theory, Disposition effect , Heuristics and...
13 measurement & scaling
Research Method for Business chapter 3
Modern Portfolio Theory
Ad

Similar to Chapter-7.pdf (20)

PPT
Marketing Research
PPTX
Presentation of Research Methodology
PPTX
Qualitative Procedure
PDF
BRM Revision.pdf
PPT
Chap 4 part 2
PPTX
New ppt research design
PPTX
New PPT Research design
PPTX
New PPT Research design
DOCX
Research Design notes Unit 2 for MBA students
PPTX
Topic#4_Module 1_Managerial Research Methods.pptx
PDF
MBA Project Step by Step Guide
PPT
3. Research Design d.ppt
PPTX
Research, an indispensable tool in patient care
PPTX
Research Design PPT
DOCX
Study of Performance Management System in HAL
PPTX
What is Research problem.pptx
PPT
Research design dr. raj agrawal
PPTX
designing proposal for research projects budget and funding schemes
PPTX
Research process description details.pptx
PPTX
RM Chapter 3- Researchhhhhh Designs.pptx
Marketing Research
Presentation of Research Methodology
Qualitative Procedure
BRM Revision.pdf
Chap 4 part 2
New ppt research design
New PPT Research design
New PPT Research design
Research Design notes Unit 2 for MBA students
Topic#4_Module 1_Managerial Research Methods.pptx
MBA Project Step by Step Guide
3. Research Design d.ppt
Research, an indispensable tool in patient care
Research Design PPT
Study of Performance Management System in HAL
What is Research problem.pptx
Research design dr. raj agrawal
designing proposal for research projects budget and funding schemes
Research process description details.pptx
RM Chapter 3- Researchhhhhh Designs.pptx
Ad

More from ayushi1306 (9)

PDF
BRM ALL PPTS.pdf
PDF
Qualitative research methods.pdf
PDF
Chapter-13-14.pdf
PDF
Types of data and data sources.pdf
PDF
chapter-16 Sampling considerations.pdf
PDF
Chapter-1.pdf
PDF
Chapter-6.pdf
PDF
BRM -Course Outline 2021-2023 Batch.pdf
PDF
Chapter-15 Questionnaire design.pdf
BRM ALL PPTS.pdf
Qualitative research methods.pdf
Chapter-13-14.pdf
Types of data and data sources.pdf
chapter-16 Sampling considerations.pdf
Chapter-1.pdf
Chapter-6.pdf
BRM -Course Outline 2021-2023 Batch.pdf
Chapter-15 Questionnaire design.pdf

Recently uploaded (20)

PDF
Power and position in leadershipDOC-20250808-WA0011..pdf
PDF
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
PDF
COST SHEET- Tender and Quotation unit 2.pdf
PDF
How to Get Funding for Your Trucking Business
PPTX
Lecture (1)-Introduction.pptx business communication
DOCX
Business Management - unit 1 and 2
PDF
Training And Development of Employee .pdf
PDF
IFRS Notes in your pocket for study all the time
DOCX
unit 1 COST ACCOUNTING AND COST SHEET
PPTX
Amazon (Business Studies) management studies
DOCX
unit 2 cost accounting- Tender and Quotation & Reconciliation Statement
DOCX
Euro SEO Services 1st 3 General Updates.docx
PDF
Elevate Cleaning Efficiency Using Tallfly Hair Remover Roller Factory Expertise
PPTX
Belch_12e_PPT_Ch18_Accessible_university.pptx
PPTX
The Marketing Journey - Tracey Phillips - Marketing Matters 7-2025.pptx
PDF
Katrina Stoneking: Shaking Up the Alcohol Beverage Industry
PPTX
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
PPTX
Business Ethics - An introduction and its overview.pptx
PDF
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman
PDF
Ôn tập tiếng anh trong kinh doanh nâng cao
Power and position in leadershipDOC-20250808-WA0011..pdf
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
COST SHEET- Tender and Quotation unit 2.pdf
How to Get Funding for Your Trucking Business
Lecture (1)-Introduction.pptx business communication
Business Management - unit 1 and 2
Training And Development of Employee .pdf
IFRS Notes in your pocket for study all the time
unit 1 COST ACCOUNTING AND COST SHEET
Amazon (Business Studies) management studies
unit 2 cost accounting- Tender and Quotation & Reconciliation Statement
Euro SEO Services 1st 3 General Updates.docx
Elevate Cleaning Efficiency Using Tallfly Hair Remover Roller Factory Expertise
Belch_12e_PPT_Ch18_Accessible_university.pptx
The Marketing Journey - Tracey Phillips - Marketing Matters 7-2025.pptx
Katrina Stoneking: Shaking Up the Alcohol Beverage Industry
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
Business Ethics - An introduction and its overview.pptx
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman
Ôn tập tiếng anh trong kinh doanh nâng cao

Chapter-7.pdf

  • 1. CHAPTER-7 RESEARCH DESIGN TEXT BOOK: ZIKMUND, W.G., BABIN,B.J., CARR,J.C., GRIFFIN,M., (2021) ,BUSINESS RESEARCH METHODS, 9TH EDITION, CENGAGE LEARNING
  • 2. 7–2 QUALITATIVE “VERSUS” QUANTITATIVE RESEARCH  Quantitative business research • Descriptive and conclusive Addresses research objectives through empirical assessments that involve numerical measurement and statistical analysis.  Qualitative business research • Exploratory  Uses small versus large samples  Asks a broad range of questions versus structured questions  Subjective interpretation versus statistical analysis
  • 4. TYPES OF RESEARCH DESIGN ResearchDesign Exploratory Research Design Conclusive Research Design Descriptive Research Causal Research Cross-Sectional Design Longitudinal Design Single Cross-Sectional Design Multiple Cross-Sectional Design
  • 5. 7–5 WHAT IS QUALITATIVE RESEARCH?  Qualitative business research • Research that addresses business objectives through techniques that allow the researcher to provide elaborate interpretations of phenomena without depending on numerical measurement  Its focus is on discovering true inner meanings and new insights.
  • 6. 7–6 USES OF QUALITATIVE RESEARCH  Qualitative research is useful when: • It is difficult to develop specific and actionable decision statements or research objectives. • The research objective is to develop a detailed and in-depth understanding of some phenomena. • The research objective is to learn how a phenomenon occurs in its natural setting or to learn how to express some concept in colloquial terms. • The behavior the researcher is studying is particularly context- dependent. • A fresh approach to studying the problem is needed.
  • 7. TYPES OF RESEARCH DESIGNS  Exploratory research designs: are the simplest, most flexible and most loosely structured designs. As the name suggests, the basic objective of the study is to explore and obtain clarity on the problem situation.  Descriptive research designs: are more structured and formal in nature. As the name implies the objective of these studies is to provide a comprehensive and detailed explanation of the phenomena under study.
  • 8.  Exploratory research design – It is flexible in its approach and involves a qualitative investigation and most loosely structured  The main aim of exploratory research is to explore and obtain clarity about the problem situation  It mostly involves a qualitative investigation EXPLORATORY RESEARCH DESIGN
  • 9. It is used to  Define and conceptualize the research problem to be investigated  Explore and evaluate the diverse and multiple research opportunities  Assist in the development and formulation of the research hypothesis  Operationalize and define the variables under study  Identify the possible nature of relationship that might exist between the variables under study EXPLORATORY RESEARCH DESIGN
  • 10. EXPLORATORY RESEARCH DESIGN TECHNIQUES/METHODS  Secondary resource analysis: Secondary sources of data give information –in terms of details of previously collected findings in facts and figures – which has been authenticated and published.  Case method: it is intricately designed and reveals a comprehensive and complete presentation of facts, as they occur, in a single entity. This could be an individual, an organisation or an entire country.
  • 11.  Expert opinion survey: valuable insights obtained from experts which might be based on their experience in the field or based on academic work done on the concept.  Personal/Depth interview: A one-on-one interview between a professional researcher and a research respondent conducted about some relevant business or social topic. EXPLORATORY RESEARCH DESIGN TECHNIQUES/METHODS
  • 12. 7–12 CONVERSATIONS  Conversations • An informal qualitative data-gathering approach in which the researcher engages a respondent in a discussion of the relevant subject matter.  Semi-structured interviews • Written form and ask respondents for short essay responses to specific open-ended questions. • Advantages  An ability to address more specific issues  Responses are easier to interpret  Without the presence of an interviewer, semi-structured interviews can be relatively cost effective
  • 13. 7–13 FOCUS GROUP INTERVIEW  Focus group discussions: a carefully selected representative sub set of the larger respondent gather to discuss together, in a short time frame, the subject/topic to be investigated.  An unstructured, free-flowing interview with a small group (6- 10 people) led by a moderator who encourages dialogue among respondents.  Advantages: 1. Relatively fast 2. Easy to execute 3. Provide multiple perspectives 4. Flexibility to allow more detailed descriptions 5. High degree of scrutiny
  • 14. 7–14 FOCUS GROUP RESPONDENTS  Group Composition  6 to 10 people  Relatively homogeneous  Similar lifestyles and experiences
  • 15. 7–15 THE FOCUS GROUP MODERATOR  Moderator  A person who leads a focus group interview and insures that everyone gets a chance to speak and contribute to the discussion.  Qualities of a good moderator:  Develops rapport with the group  Good listener  Tries not to interject his or her own opinions  Controls discussion without being overbearing
  • 16.  It tests and authenticate the propositions revealed by exploratory research. It is a quantitative research  In comparison to exploratory research , these studies are more structured and definite CONCLUSIVE RESEARCH
  • 17.  It provides a comprehensive and detailed explanation of the phenomena under study  It is conducted to describe business or market characteristics  Descriptive researches are mainly used in segmenting and targeting the market, to understand consumers perception about any product or services, to understand the impact of marketing efforts on sales etc DESCRIPTIVE RESEARCH DESIGN
  • 18.  Cross sectional research design involves the collection of information from a sample of a population at any one point of time i.e. only once  Its applicability is most relevant for a specific period CROSS-SECTIONAL STUDIES
  • 19.  Single cross sectional design- It is a cross sectional design in which one sample of respondents is drawn from the target population and information is obtained from this sample once  Multiple cross sectional design- A cross sectional design in which there are two or more samples of respondents and information from each sample is obtained once CROSS-SECTIONAL DESIGN
  • 20.  Longitudinal study involves measurement of the same population over a period of time  A single sample of the identified population is studied over a stretched period of time and often referred to as time series analysis  The study involves the selection of a representative panel or a group of individuals that typically represents the population under study  It involves the repeated measurement of the group over fixed intervals of time  Once the sample is selected, it needs to stay constant over the period of the study LONGITUDINAL STUDY
  • 21.  Structured interviews of large numbers*  Observations with structured observation sheet  Survey is the best method to get quantitative judgment TECHNIQUES OF DESCRIPTIVE RESEARCH DESIGN