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Chart Your Path to

Product Leadership
Bill DeRouchey
UXcamp Ottawa
I’ve been thinking about

UX Careers.
I don’t have all the answers.
We are all quite

Lucky.
Our job is to talk to people,

flickr : kunchia
and learn from them,

flickr : kunchia
and then make things for them.

Studio Neat : Cosmonaut
But we have a

Problem.
It’s extremely difficult to

Plan a UX Career.
As an example, my path...
1993
1998
2003
2008
2013

Production & Layout of Textbooks
Web Producer / Writer / Print Manager
Freelancing Information Architect
Interaction Design of Products
Studio Lead, GE Aviation
But then I began to hunt for

Real Problems.
Chart Your Path to Product Leadership
Chart Your Path to Product Leadership
Problems or

Opportunities?
1968

1978

1988

1998

the
webweb

2008 2013 2018

touch

2028

2038

2048

flexible
neural
displays? nanoimplants?
personal
datadermal
replicators? patches?

2058

?
1968

1978

1988

1998

2008 2013 2018

2028

2038

2048

food
energy
riots?
shortfalls?
economic
churn
healthcare rising
crisis?
oceans?
the web
connectivity

2058

?
Problems will become more

Dramatic.
Food
Energy
Banking
Education
Insurance
Transportation

Water
Science
Social Care
Health Care
Government
Environment
That world will need quality

Leadership.
That world will need

Your Skills.
That world will need

You.
Agent
Change
of
What are the future leadership skills you

Already Know?
How to learn about
people in their worlds.
1
How to approach a problem
with an open mind.
2
How to dig deep to understand
what the real problem is.
3
How to distill, frame,
and explain the problem.
4
How to experiment
with solutions.
5
So what skills do you need to

Learn Next?
le
Peop

y

olog

n
Tech

Customers
Context
Goals
Pains
Behaviours
Processes
Interactions

Business
le
Peop

Software
Hardware
Materials
Networks
Mobile

y

olog

n
Tech

Customers
Context
Goals
Pains
Behaviours
Processes
Interactions

Business
le
Peop

Software
Hardware
Materials
Networks
Mobile

y

olog

n
Tech

Customers
Context
Goals
Pains
Behaviours
Processes
Interactions

Business
Business Models Marketing
Budgeting
Strategy
Change Management
Money
Planning
y

le
Peop

YOU

Software
Hardware
Materials
Networks
Mobile

olog

n
Tech

Customers
Context
Goals
Pains
Behaviours
Processes
Interactions

Business
Business Models Marketing
Budgeting
Strategy
Change Management
Money
Planning
y

le
Peop

YOU

olog

n
Tech

Who are you
trying to help?

What materials
do you have to
work with?

Business

How will the solution survive in the world?
The usual way.
Start

Learn about the people.
Explore available technology.
Explore potential solutions.

Ship
The better way.
...then this meant nothing.
Start

If nothing happens here...
Ship

Stick

How will your solution thrive in the world?
Business is the mechanism for making

Solutions Thrive.
Pitching. How do you get a project started?
Financing. How will all this effort be paid for?
Development. How will it be manufactured?
Marketing. How will people learn about it?
Adoption. How will people commit to using it?
Metrics. How do you know you’re doing well?
In corporate-speak, solutions need to get

Operationalized.
Learning this world helps you to

Shepherd Ideas.
How do you

Get Started?
Recognize your strengths.
1
Practice clarity.
2
Notice when design
problems are really
business problems.
3
Learn your company’s
business model.
4
Uncover barriers
to customer adoption.
5
Learn how an industry works.
6
Food
Energy
Banking
Education
Insurance
Transportation

Water
Science
Social Care
Health Care
Government
Environment
Act as if YOU are
the product leader.
7
Start by trying this

Exercise.
1. Picture yourself five years older.

You
today

You
+5 yrs
2. Pick a vision for what you’ll be doing.
Leading
a Team
You
today

You
+5 yrs
3. What are aspects of that vision?
Guiding Projects
Mentoring People
Providing Feedback

You
today

Leading
a Team
You
+5 yrs
4. That’s what you should work on!
Guiding Projects
Mentoring People
Providing Feedback

You
today

Leading
a Team
You
+5 yrs
5. Find mentors to help you on your path.
☺
☺

You
today

☺

Guiding Projects
Mentoring People
Providing Feedback

☺
☺
☺

Leading
a Team
You
+5 yrs
For example, here’s my plan.
☺
☺

Me
today

☺

Project Evangelism
Industry Dynamics
Change Management

☺
Run Complex
☺
☺ Initiatives

Me

+5 yrs
So, what does your future look like?
☺
☺

You
today

☺

☺
an aspect of that
another aspect of that ☺
and one more thing
☺

Something
You Love
You
+5 yrs
Build upon your UX skills
to become a leader
and solve real problems
in the world.
Thank You.
Bill DeRouchey
UXcamp Ottawa

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Chart Your Path to Product Leadership