Chatbot Statistics 2021 You Cannot Afford To Miss!
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The document discusses statistics and predictions about the growth and use of chatbots between 2021 and 2025. It predicts that the global conversational AI market will grow significantly in this period, reaching $13.9 billion by 2025. It also outlines specific predictions for each year regarding increased spending on chatbots, cost savings for businesses, and the growing role of automation and AI in customer interactions.
Chatbot Statistics 2021 You Cannot Afford To Miss!
- 1. Chatbot statistics 2021 that you cannot afford to miss! Tag someone who needs to see this!
- 2. marutitech.com A multitude of industries employ chatbots that help visitors navigate through a website or answer their questions. Also, AI is constantly evolving, which means that chatbots will become more sophisticated in the future.
- 3. marutitech.com CONVERSATIONAL AI MARKET According to research by MarketsandMarkets, the global conversational AI market size is expected to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025.
- 4. LISTED BELOW ARE KEY CHATBOT FORECASTS & PREDICTIONS, DIVIDED BY YEAR: marutitech.com According to Gartner, about 50% of businesses will increase their annual expenditure on Chabot creation compared to conventional mobile app development. 2021
- 5. marutitech.com About 90% of customer interactions with banks would be automated using chatbots by 2022 (Juniper Research). Chatbots are projected to save almost $8 billion annually for businesses by 2022 (Deloitte). 2022
- 6. marutitech.com Businesses & customers will save 5 billion hours on interactions because of chatbots by 2023 (Juniper Research). The banking, retail, & healthcare sectors will save nearly $11 billion a year by employing chatbots in customer service (Business Insider). 2023
- 7. marutitech.com AI will redefine 50% of user experiences using natural language, computer vision, augmented reality, & virtual reality (IDC). The global conversational AI market is forecasted to reach $15.7 Bn at 30.2% CAGR by 2024 (MarketsandMarkets). 2024
- 8. marutitech.com Nearly 95% of customer interactions will be taken over by artificial intelligence by 2025 (Servion Global Solutions). Businesses that leverage AI to automate their customer engagement will observe a 25% increase in their operational efficiency (Gartner). 2025
- 9. marutitech.com These statistics indicate that chatbots are the future. However, with further advancements in AI, only capable & intelligent conversational AI platforms shall persist.
- 10. INSIGHTFUL, RIGHT? DO YOU KNOW SOMEONE WHO NEEDS TO SEE THIS? Save it for later!