2. What is Mental Health?
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The World Health Organization (WHO) defines
Mental Health as;
‘…a state of well-being in which the individual
realizes his or her own abilities, can cope with
the normal stresses of life, can work productively
and fruitfully, and is able to make a contribution
to his or her community.’
3. Working with people with
mental health issues
Involves creating a safe and
respectful relationship in
order to provide support
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4. Organisations which provide Mental Health Services, must
adhere to the 10 Standards for Mental Health Services
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1. Standards 1 – Rights and Responsibilities
2. Standard 2 – Safety
3. Standard 3 – Consumer and Care
Participation
4. Standard 4 – Diversity Responsiveness
5. Standard 5 – Promotion and Prevention
6. Standard 6 – Consumers
7. Standard 7 – Carers
8. Standard 8 – Governance, leadership and
management
9. Standard 9 – Integration
10. Standard 10 – Delivery of Care
These Standards also fall under
the Legislation;
W.A. Mental Health Act 2014
5. Within the Standards, there are six principles of recovery-
orientated Mental Health Practices
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1. Uniqueness of the individual
2. Real Choices
3. Attitudes and Rights
4. Dignity and Respect
5. Partnership and
Communication
6. Evaluating Recovery
6. Please review your Handout of;
Mental Health Statement of rights and responsibilities
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What is included;
The statement contains 8 statements including;
1. Inherent dignity and equal protection
2. Non-discrimination and social inclusion
3. The promotion of mental health and the
prevention of mental illness
4. The rights and responsibilities of individuals who
seek assessment, support, care, treatment,
rehabilitation and recovery
5. Rights and responsibilities of carers and support
persons
6. Rights and responsibilities of people who provided
services
7. Rights and responsibilities of the community
8. Governance
7. Development and objectives of The National Mental Health Strategy
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What is included;
• Improving the physical
health of people living with
mental illness and reducing
early mortality
• Reducing stigma and
discrimination
• Making safety and quality
central to mental health
service delivery
• Ensuring that the enablers
of effective system
performance and system
improvement are in place.
8. 2009 saw the development of the Fourth National Mental Health Plan..
The first which was implemented in 1992
The key priority areas of the fourth plan included;
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• Social Inclusion and recovery
• Prevention and early intervention
• Service access, coordination and continuity of care
• Quality improvement and innovation
• Accountability, measuring and reporting progress
9. 2008 brought the National Mental Health Policy which was implement
to support the prevention of Mental Health Issues
The vision of this plan was to create a mental health system that;
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• Enables recovery
• Prevents and detects mental illness early
• Ensures that all Australians with a mental illness can access
effective and appropriate treatment and community support to
enable them to participate fully in the community.
10. In 2013 we saw the introduction of the The National Practice Standards
for the Mental Health Workforce which enforce certain standards for
individuals living with Mental Health Issues and employment
These 13 standards included;
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1. Rights, responsibilities, safety and
privacy
2. Working with people, families and
carers in recovery-focused ways
3. Meeting diverse needs
4. Working with Aboriginal and Torres
Strait Islander people, families and
communities
5. Access
6. Individual planning
7. Treatment and support
8. Transitions in care
9. Integration and partnership
10. Quality improvement
11. Communication and information
management
12. Health promotion and prevention
13. Ethical practice and professional
development responsibilities.
11. What if your clients wanted to make a complaint?
Who could they contact?
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There are processes to be followed according to The Australian
Health and Practitioner Regulation Agency
Complaints must be documented, either electronically or
directly
They are then required to be submitted to AHPRA or
individuals can speak with a notifications officer.
12. Privacy Legislation
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What privacy Legislation would you and your clients be under?
Privacy Act 1988
However, regardless of Privacy, in some circumstances
individuals are obligated to disclose if they have a Mental Illness
13. When would this be?
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If the Mental Illness will affect the persons ability to carry out
the tasks they are required to do
If it affects the health and safety of the individuals or others,
such as operating machinery under the influence of medication
If the Mental Illness may be affected by the nature of
employment
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Health Records Legislation
Protects the privacy of an individuals health information,
including how it is collected and stored
W.A. falls under the;
My Health Record Act of 2012
My Health Records Rule 2016
My Health Records Regulation 2021
15. Other Legislation includes; relating to Child Employment
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W.A. – Children and Community Services ACT 2004
16. Let’s talk about breaches which might occur for a person living
with a mental illness
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Client / Patient Consent
If the person is prescribed a drug for their illness and not told what it is, what it is used for,
any side affects, or given the right to refuse the drug
Privacy / Confidentiality
Personal information regarding the client and their illness is shared among individuals
who are not relevant to the client and their care, such as care plans being left in the open
Discrimination
If a person was denied suitable employment due to their living with a mental illness, told
they are incapable of performing the role
17. Let’s talk about breaches which might occur for a person living
with a mental illness
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Work Health and Safety
If the person was put in a position at work which directly affected their mental wellbeing
(someone taking medication for their illness and being told by the employer to operate
machinery)
Dignity of Risk
A person was denied the right to attend activities or social interactions as it has been
deemed they might be a danger to themselves (someone who loves arts and crafts and is
recovering from a suicidal attempt denied the right to attend creative activities)
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Common forms of Mental Health Issues include;
Depression
Anxiety
Psychosis
OCD
Mood Disorders
Impulsive Disorders
Substance Abuse
Eating Disorders
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Additional Support Services may include;
Occupational Therapist
Drug and Alcohol Specialists
Pain Specialists
Social Workers
Neurophysiologists
Dieticians