CHCCCS006 (1) (1).pptx case presentation
- 1. CHCCCS006 – Facilitate individual service planning and delivery
- 2. Let’s talk about rapport building with your clients How can you build, improve and maintain a good relationship with your clients? Day One Communication skills
- 3. Day One Respecting Individuality Daily Living Activities Transport Requirements Work-life Therapy Home-Life Culture Use of Aids and Equipment Modification to Home Languages Spiritual Needs Support Persons
- 4. Ensure you always respect the privacy and confidentiality of your clients information. Do not disclose information to persons who are not relevant or involved in the clients case Day One
- 5. Legislation involved in Health and Community Care Work: ./ Occupational Health and Safety Legislation Home and Community Care Legislation Health Care Legislation Discrimination Legislation Aged Care / Disability Legislation Day One
- 6. Privacy Specific Legislation Privacy Legislation - Regulates the way in which a persons information is handled Freedom of Information Legislation - Provides individuals with the rights to request and access their …… own government-held information Health Records Legislation - Protects the privacy of an individuals health information, including ……how it is collected and stored W.A. falls under the My Health Record Act of 2012 Day One
- 7. Day One Person-Centered Strategies Rights Privacy Individuality Independence Dignity Partnership Choice Respect
- 8. What are strategies you can use with your clients when setting goals? • Assess your clients individual needs, ensure you access appropriate documentation • Have an understanding on what your clients individuals needs are, what is important to them? • Know what your clients capabilities are, what are their strengths? • Identify any barriers to supports or potential challenges the client may face • Ensure you collaborate with your client during the planning process, they should be the main person developing goals and plans for themselves with you as a support person. • Have a good exit strategy in place to provide appropriate closure to your clients. Day One
- 9. What is a Transitional Care Program? Day One A TCP program is a government funded program which provides elderly individuals who are at the end of their acute hospital stay with short term supports and assistance such as; • Therapy • Case management • Advocacy • Personal Supports
- 10. What is a Transitional Care Program? Day One It aims to help improve the independence and confidence of individuals in order to minimise the length of time older persons are staying in hospitals, or from being unnecessarily admitted to residential facilities when they are still able to complete daily tasks themselves with support and guidance
- 11. What is Exit Service Planning? Transitioning clients from therapy and support services, preparing the client to independently be able to meet their own needs and goals. Delivered in a way that does not make the client feel overwhelmed and insecure or abandoned. This approach empowers the client to maintain their own independence and gives the client and their support persons closure. Day One
- 12. Strength-Based Approach Focuses on What is STRONG Not what is wrong Day One
- 13. Using a strength-based approach during the assessment process 3. Work with the client to identify what their existing support persons and networks are 4. .Collaborate effectively with all support persons involved in the process, including the family members, social support persons and the client themselves 5. .Understand what is most important to the client. Identify what is working and what is not working in the plan, and what is the best solution for them to meet Day One
- 14. Using a strength-based approach during the assessment process 1. .Starts with the gathering and reviewing of client information including their history and any information from previous assessments in order to gain an understanding of your clients background, history and current situation. 2. .Next reviewing the clients current status and circumstances, their lifestyle habits in order to consider any influencing factors on health, attitude, social Day One
- 15. Continuous Improvement in the Workplace Think of ways you might contribute to workplace improvement: Day One 1. Regular training • Attending training • Completing toolboxes 2. Speaking with supervisors 3. Speaking with other Allied Health Staff 4. Staff meetings 5. Completing Surveys (Client and Employees) 6. Suggestion Form / Incident Forms 7. Quality Improvement Forms (QIF) 8. Workplace quality reporting 9. Individual upskilling • Personal development and
- 16. Circle of Support Support Networks Relationship circles exist to helps clients share the key people in their lives. It is an easier and more visual way to see support persons, contacts and networks, and to interpret their roles and relationships with the client Think about the support persons in your life, ranging from your closest loved ones – to support services such as your GP, government support, Day One
- 17. Day One You Family Friends Colleagues External Support Try drawing your own Circle of support Network
- 18. Aspects of development and ageing processes for each stage of life Day Two
- 19. Infancy • Inherit reflexes involving suckling, blinking and grasping • Vision improves • Decreased sleep requirements • Increased sensitivity to sound and light • New teeth growth • Bone and muscle strength improves • Emotional stressors • Smiling and crying Day Two
- 20. Teenagers Day Two • Physical changes occur to the body – including shape and height • New hair growth – body hair, facial hair, pubic hair • Changes to hormones • Development of breasts and menstruation for females • Growth of penis and testes for males • Changes to vocals • Identity of self-esteem, self-awareness and social identity • Sexual identity and emotional relationships
- 21. Elderly Day Two • Thinning of arteries which may potentially lead to stroke or heart attack • Development of osteoarthritis, particularly in the back, hips and knees leading to mobility concerns • Thinning of the bones leading to osteoporosis • Slowing of reflexes • Reduction of healing process • Development of irregular sleep patterns • Thinning of skin and decreased production of sebum, dry skin • Reduced sense of smell • Possible development of incontinence, both urinary and bowel • Changes to cognitive functioning, including short-term memory loss and problem solving abilities.
Editor's Notes
- #2: To meet the needs of your clients and requirements of organisation – be able to work collaboratively with clients to gain the information you need to tailor services that meet their needs Need to develop a good working relationship with each client that is based on trust, goodwill and mutual respect Need to be able to adapt your communication skills to suit the environment in which you are communicating and to the person with whom you are talking with Requires skills of active listening and questioning, and effective verbal and nonverbal communications skills, which are central to your job role
- #3: "respecting individuality" means: Acknowledging and valuing each person’s unique cultural, personal, and belief systems. Tailoring support to match individual preferences and needs. Empowering autonomy by allowing individuals to make their own choices. Focusing on strengths and promoting independence. Maintaining confidentiality and respecting privacy. Creating personalized service plans based on individual goals. Using effective communication that suits the person’s needs. This approach ensures that support is personalized, respectful, and empowering.
- #4: Key Points Everyone who accesses care and services in aged care is entitled to have their private and confidential information treated with respect and protected from violation under the Australian Privacy Act of 1988 The Privacy Act and the Aged Care Act – allow for the sharing of health information when it is necessary to deliver health services to clients It may also be the wish of the client that you do not share confidential information about their health or services with members of their family Respecting these wishes and the dignity of the clients- are important parts of maintaining compliance with Age Care standards.