Chrysalis Performance
- 1. Chrysalis Performance – An introduction Chrysalis Performance We grow Formed 2008 your Combined 75 years experience in business operational performance improvement and help Focused on delivering measurable results improve Core competencies: your Business mentoring and advice bottom line Integrating process and people solutions results Planning and implementing organisational change Programme and Project management
- 2. Integrating solutions – areas of expertise Strategic & & Thinking Strategic Operational Operational Organisa- Organisa- Coaching Business Business Coaching beyond tional tional Change Process Process Development Change Development success Programme Programme Continuous Continuous & & Project Project Improvement Improvement Management Management Chrysalis Chrysalis Sales & & HR, people, Sales Marketing HR, training & & training Marketing Support Support Coaching Coaching process & performance Credit Credit Service Service management management Quality Quality & & collections collections Assessment Assessment Procurement Procurement & & Supplies Supplies We want to be recognised for delivering measurable business results – that’s the only way we and our clients can be satisfied that we are delivering value For us, this is our trademark Strategic and Operational Coaching We work Coaching projects or retained as mentors with you to tackle key An independent pair of eyes and / or a issues vocal member of the team which are Experienced in large and small holding the business organisations back Accredited by Non-Executive Director A flexible, Solutions and the Institute Strategic & & Strategic Operational Operational results- Organisa- Organisa- Coaching Coaching Business Business oriented for Independent Business tional tional Change Change Process Process Development Development Programme Programme Continuous approach Networked with 3000+ UK Continuous Improvement Improvement & & Project Project Management Management Chrysalis Chrysalis Sales & HR, independent professionals Sales & HR, Marketing Marketing training & & training Support Coaching Coaching Support Credit Service Credit Service and advisors management management & & collections collections Procurement Procurement & Supplies & Supplies Quality Quality Assessment Assessment
- 3. Business Process Development Helping to Developed with those ‘in the know’ clarify and improve Team-based and group facilitation your Stretching KPI & standards agreed business processes Resources required modelled Documented for users and technical IT creating an architects agile and Strategic & & Use of client’s software Strategic capable Organisa- Organisa- tional Operational Operational Coaching Coaching Business Business Process tional Process organisation Change Change Development Development (e.g. Nimbus, Igrafx, & visio) Continuous Continuous Improvement Programme Programme & Project & Project Improvement Management Management Experienced in industry- Sales & Sales & Chrysalis Chrysalis HR, HR, Marketing training & Marketing training & Support Coaching Coaching standard approaches Support Credit Credit Service Service management management Quality Quality & & collections collections Assessment Assessment (e.g. idef0) Procurement Procurement & & Supplies Supplies Organisational Change Creating lean, flat and fit for purpose organisations From ingenuity Creating stream-lined ways of working and to teams with the skills required implement- ation Assessing ‘change readiness’, building preparedness and resilience Supporting managers and Strategic & & Strategic Operational Operational Organisa- Organisa- Coaching Business Business Coaching employees through change tional tional Change Change Process Process Development Development Programme Continuous Programme Gaining involvement and Continuous Improvement Improvement & Project & Project Management Management Chrysalis Chrysalis buy-in through the Sales & Sales & Marketing Marketing Support Support HR, HR, training & & training Coaching Coaching unique READI toolkit Credit Credit management management & & collections collec tions Procurement Service Service Quality Quality Assessment Ass essment Procurement & Supplies & Supplies
- 4. Continuous Improvement Capability and capacity building through City & Guilds accredited business Strategic improvement training Partners Develop a culture of involvement and with LEAD contribution Limited Focused on live business issues Deliver value, with 100% government Strategic & & funding Organisa- Organisa- tional tional Strategic Operational Operational Coaching Coaching Business Business Process Process Change Development Development Change Programme Continuous Programme Continuous & & Project Project Improvement Improvement Management Management Chrysalis Chrysalis Sales & HR, HR, Sales & Marketing training & Marketing training & Support Coaching Coaching Support Credit Service Credit Service management Quality Quality management & & collections collections Assessment Procurement Assessment Procurement & Supplies & Supplies Sales and Marketing Support Assess and develop new routes to market More sales, Sales performance analysis an evaluation better business of ‘what works’ and Measure and report customer satisfaction measurable results Hands-on sales coaching Strategic & & Strategic Operational Operational Organisa- Organisa- Coaching Business Business Coaching tional tional Process Process Change Development Development Change Programme Programme Continuous Continuous & Project & Project Improvement Improvement Management Management Chrysalis Chrysalis Sales & HR, HR, Sales & Marketing training & Marketing training & Support Support Coaching Coaching Credit Credit Service Service management management Quality Quality & & collections collections Assessment Procurement Assessment Procurement & & Supplies Supplies
- 5. Credit management and collection services Identify and implement effective collection Insight processes not Hindsight Improve cashflow through IT intelligence- based cash allocation Reduce headcount and improve effective allocation Eliminate bank covenant breaches Improved regular and ad hoc management Strategic & & Strategic Operational Operational Organisa- Organisa- Coaching Business Business Coaching tional Process reporting tional Change Change Process Development Development Programme Programme Continuous Continuous & Project Recovery of bad debt Improvement Improvement & Project Management Management Chrysalis Chrysalis Sales & HR, HR, Sales & Marketing training & Marketing training & Support Support Coaching Coaching Credit Credit Service Service management management Quality Quality & & collections collections Assessment Procurement Assessment Procurement & & Supplies Supplies HR, Training and Coaching Founding partners in HR-in-Action, a group of seasoned independent practitioners with Powerful experts across employee relations, reward, advice – H&S etc simple Recruitment and selection expertise, using low / no cost advertising and rigorous solutions selection techniques including: psychometric assessment Strategic & & motivation / values compatibility Organisa- Organisa- Strategic Operational Operational Coaching Coaching Business Business tional tional Process Process Change Development assessment Change Development Programme Programme Continuous Facilitation, training, Continuous Improvement Improvement & Project & Project Management Management Chrysalis Chrysalis coaching and mentoring Sales & Sales & Marketing Marketing HR, HR, training & training & Support Coaching to support performance Support Coaching Credit Credit Service Service management Quality improvement management & & collections collections Procurement Procurement & & Supplies Supplies Quality Assessment Assessment
- 6. Programme and Project Management Successful management and Implementation of complex multi-million pound programmes From PRINCE2 practitioners drawing Programme and Project assurance board to Programme Office leadership and coaching benefit Track record in turn around projects realisation Creating excellence in management reporting through KPIs and balanced scorecards Strategic & & Strategic Operational Operational Organisa- Organisa- Coaching Business Business Coaching Benefit identification and tional tional Change Change Process Process Development Development realisation, tracking Continuous Continuous Improvement Improvement Programme Programme & Project & Project Management Management and reporting Sales & Sales & Chrysalis Chrysalis HR, HR, Marketing training & Marketing training & Support Coaching throughout the life-cycle Support Coaching Credit Credit Service Service management management Quality Quality & & collections collections Assessment Procurement Assessment Procurement & & Supplies Supplies Service Quality Assessment Collecting targeted feedback from customers, employees and other Strategic stakeholders Partners with Stimulates learning, development and informs decisions Clearview Limited Supports powerful reporting of performance and progress, with a ‘golden thread’ from the detailed activity Organisa- Organisa- Strategic & & Strategic Operational Operational Coaching Coaching Business Business tional tional Process Process to the strategic outcome Change Development Development Change Programme Programme Continuous Continuous & Project & Project Improvement Balanced scorecard Improvement Chrysalis Chrysalis Management Management Sales & HR, development Sales & Marketing Marketing Support Support HR, training & training & Coaching Coaching and Servqual standards Credit Credit management management & & collections collections Procurement Procurement Service Service Quality Quality Assessment Assessment & & Supplies Supplies
- 7. Integrating solutions – areas of expertise Strategic & & Thinking Strategic Operational Operational Organisa- Organisa- Coaching Business Business Coaching beyond tional tional Change Process Process Development Change Development success Programme Programme Continuous Continuous & & Project Project Improvement Improvement Management Management Chrysalis Chrysalis Sales & & Sales HR, HR, people, Marketing Marketing training & & training Support Support Coaching Coaching process & Credit Credit Service Service performance management management Quality Quality & & collections collections Assessment Assessment Procurement Procurement & & Supplies Supplies delivering measurable business results Professional Associations Institute of Directors (IOD) “A man is members known by Institute of Business the Consulting members company he Institute for Independent keeps and Business accredited Business Link registered how well he Midland Business Group keeps it” Associates Non-Executive Director Solutions PRINCE2 practitioners
- 8. Our Values We are passionate about our clients business; and of course ours. “Values We do what we say we will do. We are all provide accountable. directions. We value simplicity If you don’t We always strive to do the right thing: stand for Being honest, open and straightforward is something, the way to do business. you fall for We put quality at the heart of everything – everything.” our products, our people, our partnerships and our performance. We love success Clients b2b quote Centre for People at Work Chamber of Commerce (H&W) Ethos Forensic Science Service HCL Axon HotelshopUK IndiaLink Institute of Sports and Recreation Management Midland Communications Midland Group Business Advisors QLM Ltd Rentokil United Utilities Victoria Carpets White Young Green
- 9. Chrysalis Performance Limited The Old Vicarage Claines Worcester WR3 7RP 0845 345 7041 enquiries@chrysalisperformance.co.uk