Circular ticket booking Application concepts
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The document outlines the design methodology for an application to book Indian Railways’ circular journey tickets, focusing on user needs and booking procedures. It discusses various aspects such as target users, the ticket reservation process, associated costs, and the functionalities of different design concepts including a mobile application, a widget, and a web application. Additionally, it highlights key research findings and design questions to ensure a user-friendly experience tailored to leisure and business travelers with basic computer and mobile skills.
Circular ticket booking Application concepts
- 1. “ Application design for booking Indian Railways’ ‘Circular Journey’ tickets. ”
- 2. DESIGN METHODOLOGY FOLLOWED Keeping in view the short term for the assignment, a short and efficient methodology is followed
- 3. Design an application for booking Indian Railways’ ‘Circular Journey’ tickets. DESIGN PROBLEM
- 4. INTRODUCTION • If one wishes to go on a pilgrimage or sightseeing trip to many destinations, Indian Railways provides the facility of booking Circular Journey Tickets. • These tickets offer one an unique travel flexibility, as they are issued for all journeys (other than regular routes), which begin and complete at the same station. DESIGN PROBLEM
- 5. Source : www.indianrailways.co.in, zonal railway office news, Blogs. DATA COLLECTION
- 6. BOOKING PROCEDURE OF CIRCULAR JOURNEY TICKET : • Once itinerary is finalized, one can approach the Divisional Commercial Manager of the Division of certain major stations to which the journey commencing station belongs. The Divisional Commercial Manager or the station authorities will then calculate the cost of the tickets based on itinerary. He will also inform the Station Manager of the same in a prescribed format. • One can purchase Circular Journey Tickets by presenting this form at the Booking Office of the station where one can propose to start their journey. • One can the get the tickets reserved at their starting point. 30% concession is granted on the cost of the Circular Journey Tickets for Senior Citizens when travelling a minimum distance of 1000 kms. DATA COLLECTION
- 7. TERMS AND CONDITIONS OF CIRCULAR JOURNEY TICKETS • A maximum of eight break journeys will be admissible on a ticket (this fact is not followed strictly in this assignment) • Standard Circular Journey Tickets are also offered by Zonal Railways • The circuit ticket charges work out cheaper than the individual legs of journey put together. • One can make custom made circular journey tickets by requesting their zonal railway office. • Available for all classes of travel, with Mail / Express fair only • Fares levied as per your itinerary • Validity period starts from date of commencement of journey DATA COLLECTION
- 8. CIRCULAR TICKET BOOKING FORM Details of the form: 1. Date of issue 2. Station Name 3. Train name – Train Number 4. Journey Date 5. From – To 6. No. of Passengers 7. Distance 8. Description in case of combined tickets 9. Nature of concession if any 10. Issuing authority 11. Fare 12. Reservation Charges 13. Total amount 14. Name and Sign of SM/BC Fig: A sample booking form – circular ticket 15. Date of arrival 16. SM signature DATA COLLECTION
- 9. Fig: Charts showing different circular routes offered by Indian railways DATA COLLECTION
- 10. Fig: Chart showing the rates offered by Indian railways for different distances with Class of travel DATA COLLECTION
- 11. Target User, Task Flow Analysis, Persona, Wireframes, Scenarios CONCEPTUAL DESIGN
- 12. TARGET USERS • Circular journey ticket booking system has no chances to become a mainstream, mass-market product to be used by everyone in India, hence defining the target group of prospective users of the circular ticket booking system becomes necessary • Travelers are broadly classified into : leisure and business travelers. • The target users are literate Indian users having a minimum proficiency in computer and mobile usage. These include the travel agencies/agents who plan and book tickets for pilgrimage tours and holidays. The user group also encompasses those who take business tours in a circuit in different locations. CONCEPTUAL DESIGN
- 14. USER: DESIGN QUESTIONS – PART 1 On opening the application the following are the questions that come to the users mind, the application to be designed should aim to answer these questions progressively: • Where all will I be going? How many passengers? • What are the available schemes given by Indian railways? • Does any of these suite my requirement, should I customize one of them? • What is the validity and cost of this scheme? CONCEPTUAL DESIGN
- 15. USER: DESIGN QUESTIONS – PART 2 Once the application is successful in providing the required information, the user proceeds to reserve tickets for each leg of the journey, the next task will be to answer the following questions: • When will I start my trip? Quota if any? • Based on my date and station points, where are the trains available? • What is the availability, reservation charges, arrival and departure time of any train I choose? • Do I/can I pay after reserving each leg of the journey or after reserving all the part journeys? CONCEPTUAL DESIGN
- 16. RESEARCH FINDINGS • The cost of the circular journey is calculated based on the Class of travel and Distance covered. The passenger has to travel in the same class for the entire circular journey. • The reservation charges for individual journey are in addition to the booking cost of the circular journey. For example, for a 6 point circular journey of 4300 km the booking charges in sleeper class is Rs.900 in addition to reservation charge from each leg that is around Rs.30 – Rs.80 per leg. • There are 2 main tasks in the entire process : (1) Circular ticket booking ; (2) Reservation of trains for each leg of the journey. CONCEPTUAL DESIGN
- 17. RESEARCH FINDINGS • There are minor differences in the schemes provided by different zonal railways. The southern railways offers more easy way of passenger customized circular journeys as compared to other railways systems. (In this assignment the differences are neglected) • In the current system, before a circular ticket is sanctioned permissions of the zonal railway commissioner is required. This assignment is done assuming no such permissions are required and that all the circular journey tickets applied are sanctioned. • The number of passengers travelling and the class of travel cannot be changed in course of journey. • This assignment assumes that no money is refundable after reservation of a circular ticket. CONCEPTUAL DESIGN
- 18. CURRENT TASK FLOW DIAGRAM CONCEPTUAL DESIGN
- 19. PROPOSED TASK FLOW DIAGRAM Details of passengers Each leg of journey has to User Starts Confirm the choice and travelling by the circular be reserved separately application enter the class of travel ticket Add destinations as per Details starting with the Proceed to payment date of journey needs to be the prepared itinerary filled Are the Proceed to reserving for Check availability in a No suggestions each leg of the journey particular train and make fully/partly reservations. suitable? Payment to individual parts Yes of journey could be done The user books a Select a suitable route as one after another or customized circular per suggestion together as a whole ticket as per his need Remove or modify the given route as per convenience CONCEPTUAL DESIGN
- 20. WIREFRAMES – CONCEPT 1 CONCEPTUAL DESIGN
- 21. WIREFRAMES – CONCEPT 2 CONCEPTUAL DESIGN
- 22. Concept 1: A Mobile application Concept 2: A widget Concept 3: A web application DESIGN CONCEPTS
- 23. The mobile application shown in the following pages are drawn keeping in mind that the application may be developed on netbeans for a java platform, and the interactions designed are constrained by the usage of softkeys on a low-end or a middle end mobile phone. CONCEPT- I : A MOBILE APPLICATION CIRCUIT BOOKING SUB-MODULE
- 24. APPLICATION FRAMEWORK DESIGN CONCEPTS
- 25. 1 A java platform mobile application (J2ME) 2 Suitably designed for low-end, middle end mobile phones 3 User login through irctc online login credentials 4 Assuming that user is literate and can use mobile phones 5 Specific details of how the tickets will be sent or communicated to the users is avoided DESIGN CONCEPTS
- 26. CONCEPT- I : A MOBILE APPLICATION CIRCUIT JOURNEY BOOKING SUB-MODULE
- 27. 1 Screen after login, 2 The user chooses 3 Passengers list, a 4 Destinations list, circular ticket the circular ticket maximum of 6 user could fill out booking and booking option passengers input as many as 10 followed by boxes are provided, destinations. reservation this is as per the number of slots in the online reservation DESIGN CONCEPTS
- 28. 5 A self prompting 6 The user chooses 7 A number of routes 8 The user chooses option is provided Bangalore and are provided from the the one starting in each input box. Tirupati as his database of pre-made from Vijayawada primary destinations routes, the list through Bangalore and looks at the displays all the routes and Tirupati. available routes that include Bangalore and Tirupati. DESIGN CONCEPTS
- 29. 9 The user does not 10 The specified route 11 The user chooses 12 Final page where wish to cover all is displayed, along Sleeper class for the the user checks the stations in the with the distance entire length of his the data entered route, so he makes and a choice for the journey. The cost is and is ready to pay his choice of Class. calculated based on the for the booking. stations. Default distance and class of state all checked. travel. (refer to slide 9) DESIGN CONCEPTS
- 30. 13 The user is 14 Details, verification 15 A successful transaction is provided with a and PIN are entered carried out, confirmation is number of sent to the users email id payment options, using with he has registered this is same as the in the irctc online and the one provided in user receives a SMS the online booking confirmation too. DESIGN CONCEPTS
- 31. CONCEPT- I : A MOBILE APPLICATION RESERVATION SUB-MODULE
- 32. 1 Home Screen 2 The user chooses 3 The list of all legs of 4 The user chooses the reservation journey are displayed Vijayawada to option with a status indicator Tirupati option. button next to each of them DESIGN CONCEPTS
- 33. 5 The user is asked 6 The list of available 7 The details of the train 8 A reminder of the to input the date trains on the date are displayed for users passengers and the quota(in between the notification purpose. travelling together case any) stations are listed, in the journey the user chooses “PRASHANTI EXPRESS” DESIGN CONCEPTS
- 34. 9 A reminder about 10 A reminder that 11 The status indicator is 12 The green status shows the total cost, payment could be yellow, showing that that payment has been putting together done now, or at a reservation details have made for those parts of the service charge later stage after all been finalized but journey, and the user can and the the reservations are payment is yet to be make a combined total reservation fare. complete made payment for yellow ones DESIGN CONCEPTS
- 35. A successful transaction is carried out, e-ticket is sent to the users email id using with he has registered in the irctc online and the user receives a SMS confirmation too. 13 Payment options 14 Card details 15 Filled out form DESIGN CONCEPTS
- 36. The widget could be a sidebar application, desktop application or run on an iphone (the prototype here is a sidebar application) CONCEPT- II : A WIDGET
- 37. Widget home, showing the various quick access to the frequently used facilities provided by Indian railways. DESIGN CONCEPTS
- 38. Login page of the widget, the users will use his web login credentials to access this facility. DESIGN CONCEPTS
- 39. Once logged in, the user views and interactive map display where user can zoom in and select and view railway routes and circuits by clicking on each station. A drop down form for filling in details and booking, both the map and the form can be collapsed to avoid space cluttering DESIGN CONCEPTS
- 40. The form is functionally similar to the mobile application, where the user first enters the passengers details. DESIGN CONCEPTS
- 41. The user subsequently enters station and destination details. DESIGN CONCEPTS
- 42. The Map automatically adjusts the zoom appropriately as per the locations entered. DESIGN CONCEPTS
- 43. A list of all the circular lists available are displayed , user chooses one from this list that might suite his need. DESIGN CONCEPTS
- 44. The chosen route is shown in the map, with all the destinations and details on rollover on each location DESIGN CONCEPTS
- 45. The user could either use the check boxes to select or deselect any destination point, or else could directly delete the location site from the map display, the modified route is updated on the map DESIGN CONCEPTS
- 46. Final confirmation page where the list of stations, distance of travel and the validity duration are shown DESIGN CONCEPTS
- 47. Pre-payment page, where all details are confirmed and paid through the online irctc account same as in the mobile application case. DESIGN CONCEPTS
- 48. The widget could be a sidebar application, desktop application or run on an iphone (the prototype here is a sidebar application) CONCEPT- III : A WEB APPLICATION
- 49. DESIGN CONCEPTS
- 50. DESIGN CONCEPTS
- 51. DESIGN CONCEPTS
- 52. DESIGN CONCEPTS
- 53. END