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CIS 524 Week 2 Case Study 1 User Interfaces
CIS 524 Week 3 Assignment 1 Accessibility
CIS 524 Week 4 Case Study 2 Design Process
CIS 524 Week 6 Assignment 2 Menu Selection
CIS 524 Week 7 Case Study 3 Security
CIS 524 Week 8 Assignment 3 Direct Manipulation
CIS 524 Week 9 Assignment 4 User Frustration
CIS 524 Week 10 Term Paper Crowdsourcing
CIS 524 Week 1 Discussion 1 Creating an Interface
CIS 524 Week 1 Discussion 2 Goal Setting
CIS 524 Week 2 Discussion 1 Interface Design Guidelines
CIS 524 Week 2 Discussion 2 HCI Theories
CIS 524 Week 3 Discussion 1 Electronic Ballots
CIS 524 Week 3 Discussion 2 Interface Design Models
CIS 524 Week 4 Discussion 1 Direct Manipulation and Virtual
Environments
CIS 524 Week 4 Discussion 2 Menu Selection and Organization
CIS 524 Week 5 Discussion 1 Command and Natural Language
CIS 524 Week 5 Discussion 2 Developing Commands
CIS 524 Week 6 Discussion 1 Interaction Devices
CIS 524 Week 6 Discussion 2 Collaboration and Social Media
CIS 524 Week 7 Discussion 1 Quality of Service
CIS 524 Week 7 Discussion 2 Balancing Function and Fashion
CIS 524 Week 8 Discussion 1 System Documentation

CIS 524 Week 8 Discussion 2 Online Communities
CIS 524 Week 9 Discussion 1 Searching textual documents
CIS 524 Week 9 Discussion 2 Advanced Filtering
CIS 524 Week 10 Discussion 1 Characterizing Data Types
CIS 524 Week 10 Discussion 2 Information Visualization
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CIS 524 Week 1 Discussion 1 Creating an
Interface
Week 1 Discussion 1
"Creating an Interface” Please respond to the following:
· Imagine you are managing a design project that will create an
interface for automobile mechanics. The interface would be used by
the mechanics to look up various fixes and parts for any number of
makes or models of automobiles that may come through their garage.
Decide what usability measures would be most motivating when
designing this interface and describe the unique challenges you would
have to plan for when designing an interface for an automotive repair
shop. Use supporting evidence to support your response.
· Physical, cognitive, perceptual, personality, and cultural
differences introduce challenges when designing universally usable
products. Choose one area from the list above and describe why it is
the biggest challenge to overcome when creating universally usable
designs. Support your response.
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CIS 524 Week 1 Discussion 2 Goal Setting

Week 1 Discussion 2
Early computers were only usable by experts with strong technical
knowledge. Examine how interactive systems have changed
throughout the years to accommodate average users and describe two
advantages and two disadvantages associated with these changes.
From the e-Activity, examine the two articles you selected on
universal usability and discuss one topic of interest that was
addressed.
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CIS 524 Week 2 Case Study 1 User Interfaces
Case Study 1: User Interfaces
Due Week 2 and worth 90 points
Early user interfaces were designed with little or no consideration for
the end user. This was largely due to technical and hardware
limitations. The poor interface design required a specific skill set for
users and limited the mass appeal of computers. Modern interfaces are
much more user friendly. Theo Mandel wrote about the five (5)
golden rules of interface design. Read Mandel’s article located
athttp://www.theomandel.com/docs/Mandel-GoldenRules.pdf.

Write a four to five (4-5) page paper in which you:
Describe three (3) interfaces you interact with on a daily basis.
Analyze each interface you identified in Question one (1) and assess
how it adheres to Mandel’s five (5) golden rules.
Suggest two (2) changes for each interface to achieve a more user-
friendly design and justify your suggestion.
Provide three (3) screen shots for each interface. Note:These screen
shots should be labeled and appear in the appendix of the case study.
These pages are not included in the page requirement for the
assignment.
Use at least three (3) quality resources in this assignment.Note:
Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12),
with one-inch margins on all sides; citations and references must
follow APA or school-specific format. Check with your professor for
any additional instructions.
Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the date.
The cover page and the reference page are not included in the required
assignment page length.
The specific course learning outcomes associated with this
assignment are:
Describe the usability properties of interactive systems.
Use technology and information resources to research issues in
human-computer interaction.
Write clearly and concisely about HCI topics using proper writing
mechanics and technical style conventions.
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CIS 524 Week 2 Discussion 1 Interface Design
Guidelines

Week 2 Discussion 1
"Interface Design Guidelines" Please respond to the following:
Imagine you are leading a team of designers for a new software
product. During the kickoff meeting, the team starts to discuss design
guidelines. About half of the team complains that guidelines can be
too specific, incomplete, hard to apply, and sometimes wrong. The
other half feels that building on experience from design leaders
contributes to steady improvements. Take a stance on this debate and
support your position. Then discuss how you would solve this conflict
to get your meeting back on track.
Of the eight principles of design, called “Golden Rules” (strive for
consistency, cater to universal usability, offer informative feedback,
design dialogues to yield closure, prevent errors, permit easy reversal
of actions, support internal locus of control, and reduce short-term
memory load) choose the one that is most important and create an
argument supporting your choice. Use specific examples to support
your argument.
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CIS 524 Week 2 Discussion 2 HCI Theories
"HCI Theories" Please respond to the following:
Imagine you are the manager of a medium-sized IT department.
While walking through the hall one day, you overhear a senior-level

software developer telling a newly hired developer to focus on
improving his coding skills rather than learning about theories related
to human-computer interaction. Take a position on whether you agree
or disagree with the senior software developer. Support your decision.
From the e-Activity, discuss the idea that all applications have to be
visually consistent. Argue whether you agree or disagree with the idea
and why.
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CIS 524 Week 3 Assignment 1 Accessibility
Assignment 1: Accessibility
Building a user interface that meets the needs of a diverse population
can be incredibly difficult. Research the best practices for developing
a universally usable interface, as well as some of the federal
legislation that applies (i.e., section 508).
Assess at least five (5) best practices for developing a universally
usable interface.
Evaluate how section 508 affects developing user interfaces and
assess this compliancy standard’s impact on users.
Give three (3) examples of available tools for verifying that your
interfaces meet universal design guidelines and the advantages and
disadvantages of each.

Examine the practicality of building multiple interface options for
diverse populations, rather than building one (1) interface that meets
the needs of the majority of end users.
assignment are:
Explain the guidelines, principles, and theories in an HCI setting.
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CIS 524 Week 3 Discussion 1 Electronic Ballots
"Electronic Ballots" Please respond to the following:

One criticism of electronic ballots for elections is that while intuitive
for younger voters who are familiar with using a mouse to point and
click, elderly voters and motor-impaired users will have difficulty
controlling a mouse. Discuss how you would correct this issue so that
every demographic would have an equal opportunity to vote. Support
your answer.
Imagine you have just finished interviewing a recent college graduate
for a design position within your company. At the end of the
interview, the college graduate remarks that design would be much
easier if people conformed to the design, rather than the design having
to be accessible to diverse populations. Respond to this comment,
addressing the legal, societal, and ethical issues that designers face in
regard to human-computer interaction.
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CIS 524 Week 3 Discussion 2 Interface Design
Models
"Interface Design Models" Please respond to the following:
Evaluate interface design models and describe design issues across
human-computer interaction environments associated with these
models. Support your response.
Building an interface can be broken down into the phases of design
and development. Analyze the activities that take place in both
phases, and explain why certain activities should be included in
design but not in development.
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CIS 524 Week 4 Case Study 2 Design Process
Case Study 2: Design Process
Due Week 4 and worth 90 points You have recently started your own
software design company. You discover that your local DMV is
looking to build a system that will allow receptionists to check
customers in quickly. They would like for the system to allow
customers to self-check-in during busy times, but have receptionists
check customers in the rest of the time. Your company puts a bid in
for the project and wins.
Read the article located
athttp://www.bcs.org/upload/pdf/ewic_hc07_lppaper18.pdf.
Suggest the prototyping technique you would use for this system and
support your rationale.
Create a management plan containing eight to ten (8-10) stages for
proper design of such a system.
Explain each stage of the management plan and justify your rationale.
Estimate the length of time it will take to complete each stage of the
management plan.
Compare and contrast the self-check-in interface with the interface a
receptionist would use.
Use Microsoft Visio or an open source alternative, Dia, to create a
total of two (2) graphical representations of your proposed interfaces,
one (1) for the self-check-in and one (1) for the receptionist. Note:
The graphically depicted solution is not included in the required page
length.

Include charts or diagrams created in Excel, Visio, MS Project, or one
of their equivalents such as Open Project, Dia, and OpenOffice. The
completed diagrams/charts must be imported into the Word document
before the paper is submitted.
assignment are:
Analyze and evaluate interface design models.
Develop an interface design plan that addresses and solves a proposed
business problem.
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CIS 524 Week 4 Discussion 1 Direct
Manipulation and Virtual Environments

"Direct Manipulation and Virtual Environments" Please respond to
the following:
Your software development company has been contracted to build a
tool that will manage user accounts and rights in an Active Directory
environment. One of your developers tells you that he wants the tool
to make use of direct manipulation. A second developer argues that a
command line structure would be a better and more secure approach.
Take a stand on this argument, providing at least three positives of
each approach, and then make a decision for this project and support
it.
Describe virtual and augmented reality. Suggest a way in which this
technology could be used in the future; either to improve a current
process / procedure or create a new process / procedure. Provide an
example of your suggested use of the technology.
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CIS 524 Week 4 Discussion 2 Menu Selection
and Organization
"Menu Selection and Organization" Please respond to the following:
Describe the considerations that you would take into account when
selecting the menu style for an application and why. Support your
response with examples.
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CIS 524 Week 5 Discussion 1 Command and
Natural Language

"Command and Natural Language" Please respond to the following:
The president of your company approached you with his iPhone in
one hand and his iPad in the other. He has just purchased the iPhone
4S and is fascinated with Siri, the voice recognition software. He then
pulls up an app your team developed for the company a few months
ago and tells you that he wants it to work with voice commands just
like Siri. When you pass this information on to your team, the news
is met with groans and angry expressions. One of your developers
tells you that it would be way too complicated to add voice
recognition into the app and that you should have said no. Suggest
three techniques to overcome the challenges of implementing natural
language into interface designs.
Sally, a young developer, requests a meeting with you to discuss a
project. Sally tells you that she wants to develop a new application in
a computer language she has developed, hoping to use the project as
proof of concept for her newly developed language. Your firm
encourages technological development and advancement and has
allowed similar developments to happen in the past. Discuss with
Sally what is required to be considered an effective computer
language. Suggest three characteristics that make up an effective
computer language. Support your response with evidence from the
textbook or an article you found.
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CIS 524 Week 5 Discussion 2 Developing
Commands

"Developing Commands" Please respond to the following:
You have just finished reviewing a design project your team has
submitted to you and noticed that the team members used a great deal
of command abbreviations. Explain to your team the value of using
abbreviations for commands and give them at least two advantages
and disadvantages associated with using abbreviations. Support your
answer.
From the e-Activity, Amore’s and Quesada’s article discusses the
challenges of incorporating Natural Command Language Dialogs
(NCLDs) into a phone system. One challenge pertains to sources of
conflict in NCLDs. Discuss potential sources of conflict with an
interface that you frequently use and devise a solution for preventing
the conflicts.
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CIS 524 Week 6 Assignment 2 Menu Selection
Assignment 2: Menu Selection
Despite being a fairly old technology, menu-driven interfaces are very
common in user interface design. Menu-driven interfaces consist of a
series of screens which are navigated by choosing options from lists.

Evaluate the user dialog strategies used by a menu-driven interface.
Determine why menu-driven interfaces continue to be popular in the
modern computing age.
Suggest at least three (3) strategies for making menu-driven interfaces
visually appealing in the modern computing environment.
Suggest alternatives for menu-driven interface design and explain
how these alternatives can be designed to eventually replace all menu-
driven interfaces.
assignment are:
Explain and describe the process of menu selection and organization.
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CIS 524 Week 6 Discussion 1 Interaction
Devices

"Interaction Devices" Please respond to the following:
Touch screens are becoming extremely popular input devices for
phones and tablets. Assess the value of touch screen devices related to
human-computer interaction systems. Identify at least two advantages
and two disadvantages of having touch screen devices in the
workplace. Support your response by citing a quality resource.
Chapter 8 currently has the following subsections, keyboards and
keypads, pointing devices, and speech and auditory interfaces. Predict
what the subsections may be if this book were written 10 years from
now. Justify your predictions.
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CIS 524 Week 6 Discussion 2 Collaboration and
Social Media
"Collaboration and Social Media" Please respond to the following:
While planning for a new project, a young developer mentions that
she used Facebook as a collaborative group space for developing her
senior project. She tells you that it was the ideal solution since it was
free and all of her group members were friends with her. Further, she
tells you that your company should do the same thing. Explain
whether or not you think that Facebook would be a proper venue for
your developers to collaborate. Give at least three reasons for your
answer.

Imagine you were going to be teaching this class next semester and
you were given the choice to teach it asynchronously distributed
interface, synchronously distributed interface, or face-to-face. Choose
one of these techniques to teach the class and describe why you chose
the presentation style you did. Discuss the advantages and
disadvantages associated with the style you chose..
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CIS 524 Week 7 Case Study 3 Security
Case Study 3: Security
A large, fast-food chain unveiled a new touch screen register for its
franchises. Each cashier was assigned a user id and password
combination to log in to the register. The system allowed the incorrect
password to be entered four (4) times before the register would lock
and require a manager to unlock it with a key card. To prevent
unauthorized access, the registers would lock after three (3) minutes if
the screen was not touched. When the register locked, only the cashier
who was logged in prior to it locking could unlock it without a system
restart.
After a few days in operation, restaurant managers started
complaining about the amount of time they were spending unlocking
the registers. Some cashiers were forgetting their user Id and
password, so other cashiers would log in for them. It also seemed that
the button layout made it easy for the cashiers to key in the incorrect
password. The managers also complained that cashiers would leave
for a break or end their shift and forget to log out of the locked

register. The managers would have to reboot the system, a three to
five (3-5) minute process in order for the next cashier to log in.
Additionally, managers noticed that grease was building up on the
touch screens, making them less responsive.
Write a five to eight (5-8) page paper in which you:
Analyze the new system and determine the design issues with this
new system.
Describe how you would correct the design issues with the system to
make the restaurant managers happy.
Create a design plan that:
Lists and explains the tasks associated with improving this interface.
Contains at least six (6) tasks.
Includes realistic time estimates for each task to be completed.
Analyzes the development of the system in your plan.
Analyzes the testing of the system in your plan.
Analyzes the implementation of the system in your plan.
Examine how this system balanced security and usability, and explain
the challenges of incorporating system security and system usability
into a design.
Suggest changes that could be made to the security of this system to
still meet security objectives but make the system more usable.
Use Microsoft Visio or an open source alternative, Dia, to create a
graphical representation of your proposed interface.Note: The
graphically depicted solution is not included in the required page
length.

Include charts or diagrams created in Excel, Visio, MS Project, or one
of their equivalents such as Open Project, Dia, and OpenOffice. The
completed diagrams/charts must be imported into the Word document
before the paper is submitted.
assignment are:
Describe the inherent design issues across HCI environments
Develop an interface `
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CIS 524 Week 7 Discussion 1 Quality of Service
1) Your design team presents a project to you, in which most inputs
seem to have about a 1.5-second delay before a response. The lead
designer has decided this response is acceptable. Analyze response-
time models and decide if the response time in the presented project is
acceptable. Explain why it is or is not.
2)Evaluate the importance quality of service has to designers. Choose
two areas discussed in the textbook you would focus your attention to
ensure quality of service for a team of designers that you were
managing. Justify your choices.
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CIS 524 Week 7 Discussion 2 Balancing
Function and Fashion
3)Error messages are a key part of an overall interface design strategy
of guidance for the user. Discuss strategies to ensure integrated,
coordinated error messages that are consistent across an application.
4) Choose the one topic covered in Chapter 11 (error messages, non-
anthropomorphic design, display design, window design, and color)
that creates the biggest challenge to achieving balance between
function and fashion. Support your response.
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CIS 524 Week 8 Assignment 3 Direct
Manipulation
CIS 524 WEEK 8 ASSIGNMENT 3
Assignment 3: Direct Manipulation
Early computer systems relied on command line interfaces to perform
all actions. Today, the majority of systems use direct manipulation
rather than a command line interface. The goal of designing a direct

manipulation interface is to make use of the system intuitive to the
end user. One industry that has been extremely successful designing
intuitive direct manipulation inputs is the video game industry. Most
game players are able to learn controls as they play a game and then
apply the same controls to similar games. Rarely do they need to read
a user manual.
1.Describe the three (3) principles of direct manipulation and give
examples as to how they are used in video game controls.
2.Analyze video game-type interfaces and discuss three (3) reasons
why video game-type interfaces would not be effective for real-world
applications.
3.Describe at least three (3) advantages of direct manipulation versus
command line interfaces.
4.Evaluate direct manipulation and describe three (3) problems with
it.
5.Use at least three (3) quality resources in this assignment. Note:
assignment page length. ?The specific course learning outcomes
associated with this assignment are:
Describe direct manipulation and virtual environments.
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CIS 524 Week 8 Discussion 1 System
Documentation

"System Documentation" Please respond to the following:
Ray and Jason have just finished developing the documentation for a
system your team recently completed. Ray insists that the
documentation should be printed in booklet format and included with
the system. Jason insists that paper manuals are outdated and that the
documentation should only be distributed electronically via DVD.
Compare and contrast the use of online documentation and paper
documentation. Then, make a decision about what documentation you
will provide with your system and explain it to Ray and Jason
Debate whether or not to give credit to authors and designers of
training manuals. Support your argument.
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CIS 524 Week 8 Discussion 2 Online
Communities
"Online Communities" Please respond to the following:

Evaluate online tutorials and online communities in regard to helping
users. Create an argument for the approach you find to be the most
effective and explain why.
From the e-Activity, evaluate at least two sites or tools for developing
end user documentation. Discuss the abilities the sites or tools provide
and how the sites or tools aid in the creation of user documentation.
Make a suggestion to improve the site or tool.
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CIS 524 Week 9 Assignment 4 User Frustration
"Online Communities" Please respond to the following:
Evaluate online tutorials and online communities in regard to helping
users. Create an argument for the approach you find to be the most
effective and explain why.
From the e-Activity, evaluate at least two sites or tools for developing
end user documentation. Discuss the abilities the sites or tools provide
and how the sites or tools aid in the creation of user documentation.
Make a suggestion to improve the site or tool.
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CIS 524 Week 9 Discussion 1 Searching textual
documents

1) Your company has been hired to design a product that will provide
searches of textual documents and database querying. Your design
team has not developed a product like this before. Examine the
challenges associated with searching in textual documents and
database querying.
Describe how the five-stage search framework shared in Chapter 13
could be used to overcome those challenges.
2)Assess current multimedia document search techniques and suggest
three techniques to improve multimedia search experiences. Explain
why you chose to recommend each of the techniques you suggested.
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CIS 524 Week 9 Discussion 2 Advanced
Filtering
Describe the most effective advanced filtering and search interface.
Argue why the interface you chose is more effective than others, and
describe who benefits most from the interface you are describing.
From the e-Activity, Google has been the dominant market leader for
search engines for the past several years, despite a fairly basic
interface and competition from competitors like Microsoft and Yahoo.
Discuss reasons why Google has been able to maintain such a high

market share. Also, suggest some ideas for a search engine that would
be able to take market share away from Google.
***E-Activity: Read the article titled “History of Search Engines:
From 1945 to Google Today” about the history of Internet search
engines, located at http://www.searchenginehistory.com/
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CIS 524 Week 10 Discussion 1 Characterizing
Data Types
"Characterizing Data Types" Please respond to the following:
Justify characterizing data types according to task taxonomy. Support
your response.
Assess the value to an interface designer, of being familiar with the
seven basic tasks and create an argument for which three of the seven
basic tasks are the most important to incorporate in a design.
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CIS 524 Week 10 Discussion 2 Information
Visualization
"Information Visualization" Please respond to the following:

Despite increases in computing power and network bandwidth, many
user interfaces are still largely text oriented, with a few icons and
illustrations. Discuss at least three reasons why text-oriented
interfaces are still the most common.
From the e-Activity, identify the tool you would be most likely to use
in a design project and explain why you selected it
e-Activity:
Use the Internet to locate an article on information visualization tools.
Note: Requirement is 1 and half page with reference
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CIS 524 Week 10 Term Paper Crowdsourcing
Term Paper: Crowdsourcing
Crowdsourcing in the field of interface design takes tasks traditionally
performed by specific individuals and spreads them out among a
group of people or a community. These assignments are usually done
through an open call. Crowdsourcing has become increasingly
popular with the growth of Web 2.0 and online communities.
Write a fifteen to eighteen (15-18) page paper in which you:
Examine the invention and growth of crowdsourcing in the field of
interface design.
Describe the impact that crowdsourcing has had on the field of
interface design.
Analyze and discuss at least three (3) benefits of incorporating
crowdsourcing in a design project.

Analyze and discuss at least three (3) challenges of incorporating
crowdsourcing in a design project.
Propose a solution for generating interest in your design project from
an online community.
Suggest a solution for evaluating the skill set and quality of the code
submitted by potentially unknown users.
Describe how crowdsourcing may affect the budget and timeline of a
design project.
Assess crowdsourcing in regard to the legal, societal, and ethical
issues it raises, and suggest methods to alleviate these concerns.
Use at least five (5) quality resources in this assignment.Note:
assignment are:
Compare and contrast the design and development processes in HCI.
Describe legal, societal, and ethical issues in HCI design.
Describe the inherent design issues across HCI environments.
Grading for this assignment will be based on answer quality,
logic/organization of the paper, and language and writing skills, using
the following rubric.

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