The document introduces the concept of classes in object-oriented programming. It discusses how classes can be used to represent real-world objects and entities through properties (states) and methods (behaviors). It provides examples of built-in classes in Ruby like Array and String, and how to define a custom "Ball" class with properties like size and color and methods like rolling and bouncing. The document demonstrates how to initialize a new ball object, set its color property, and call its bounce method.