The document defines cloud computing and discusses its key characteristics and service models. It provides definitions of cloud computing as delivering hosted services over the internet and as internet-based computing using shared resources. The main service models of infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS) are explained. Examples of using cloud computing for email, storage, communication and productivity applications are given. Potential security issues and how to stay safe online are also summarized.