Cloud computing and managed services (Sumit Dutta, CSSWA)
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This document discusses information and communication technology (ICT) services available to community organizations through Community Sector Services. It provides an overview of the following ICT services: ICT project management, strategic planning, auditing, consulting, links to approved vendors, tools for technology and cost planning, and an online helpdesk. It also discusses benefits of cloud computing such as short setup times, reduced costs, and minimal administration. Key questions for vendors regarding contracts, users, security, backups, and costs are outlined. Typical monthly costs for managed servers and storage are provided.
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Cloud computing and managed services (Sumit Dutta, CSSWA)
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- 2. Insurance A broad range of appropriate insurance products. Reduced premiums through utilising the collective purchasing power of the community sector in WA; and Improved accessibility to insurance coverage. 2
- 3. 3 • ICT Project Management and Strategic ICT planning. • ICT auditing, consulting and advisory services. • Links to approved ICT vendors along with a fully qualified and referenced products and services directory (currently in development). • A range of ICT technology and cost planning tools; and • An online interactive helpdesk facility • Online facility where your Q & As can be posted and shared. ICT
- 4. 4 Community Sector Services seeks the most cost effective infrastructure products for community organisations. CSS
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- 10. 10 Benefits • Short lead time to be up and running • Green • Reduced or zero infrastructure costs • Minimal administration
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- 12. 12 Questions to ask the vendor • What is the contract commitment? i.e., 12 months, 24 months etc • Can I add/delete/change the number of users easily and at what cost? • What Service Level Agreements (SLA’s) do you offer? • What disaster recovery/backup/restore facilities do you have in place? • How secure is my data? • Contract termination costs and getting the data back?
- 13. 13 Some Typical Costs Managed Server - $25 - $45 per desktop per month for file and email Cloud Apps are variable Gmail is free File Storage 2GB to 25GB is often free Microsoft Office Web App is free with a Windows Live ID plus Skydrive membership
- 14. Review your current ICT environment Technology Planning Link to ICT specialist partners and ICT Training sumit@communitysectorservices.org.au 14