The document discusses cloud computing services and their impact on data centers. It begins with definitions of key cloud computing concepts like clusters, grids, service-oriented architecture, and virtual data centers. It then outlines various cloud services like SaaS, PaaS, and DCaaS. The document considers who should and should not use cloud services based on factors like predictable demand. It profiles several major companies involved in cloud computing and their offerings. It also examines how cloud services affect reliability and what they may mean for data centers, which could see a shift to fewer, larger, and hardened facilities.