The document discusses how customer needs are driving a shift to cloud management platforms and software-as-a-service models. It lists key customer needs like reducing deployment time, self-healing infrastructure, and managing both public and private resources from a single interface. The document then introduces VMware's vRealize Suite as a cloud management platform that can address these needs by providing integrated management of heterogeneous infrastructure across datacenters and clouds. It describes the various capabilities and delivery models of the vRealize Suite.
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