CMC Company Overview 2009
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Currie Management Consultants, Inc. is a management consulting firm that provides services to maximize business goals for clients. They have over 30 years of experience working with executives and senior management. Their services include management consulting, systems integration, and captive insurance. They have clients in industries like construction equipment, agricultural equipment, industrial compressors, and more.
CMC Company Overview 2009
- 1. 1 292 Lincoln Street Worcester, MA 01605 Tel: (508) 752-9229 Fax: (508) 752-9226 CMC@curriemanagement.com 333 E. Westminster, Apt. 3A Currie Management Lake Forest, IL 60045 Tel: (847) 219-7252 Fax: (508) 752-9226 Consultants, Inc GRussel@curriemanagement.com Rua Pedroso Alvarenga, 793 5th floor São Paulo, SP Brazil CEP 04531-010 Tel: (55-11) 9941-0393 Tel: (55-11) 9996-7294 Fax: (55-11)2935-2225 CMCBrazil@curriemanagement.com The Consultants that Create Results Ninoofsesteenweg 255 B-1700 Dilbeek, Belgium Tel: 011-32-2-454-5194 Fax: 011-32-2-454-5195 currie.management@euronet.be
- 2. Page 2 What We Do • Our mission at CMC is • Our service theme at CMC is: to: – We create profit enhancing solutions to strategic and – Provide services to operational issues: maximize the business • For: and personal goals of our – Business Executives clients – Senior Management – Provide services that expand our clients‟ • Through: expectations and – 30+ years of experience capabilities – Knowledgeable consultants – Place great value on our • Business Areas clients‟ long-term as well – Management Consulting as short-term goals – Systems Integration – Captive Insurance Currie Management Consultants, Inc.
- 3. Page 3 We Are Known By Our Clients Currie Management Consultants, Inc.
- 4. Page 4 Clients and Industries Clients Industries • Caterpillar • Construction Equipment • Deere & Co. • Agricultural Equipment • Case/New Holland • Industrial Compressors • Ingersoll-Rand • Industrial Forklifts • NACCO • Transport Refrigeration • Kohler • Office/Hearth Products • Hon Industries • Commercial Tires • Bridgestone • Retread Tires • Bandag • Power Systems / Generators • Generac • HVAC/R & Power Conditioning • Lindsay Irrigation
- 5. Page 5 Who We Are • Staff – Partners: 4 – Consulting Staff: 8 – Administrative Staff: 5 • Experience – 30+ years – Active Corporate Clients: 8 – Active Dealer/Distributor Clients: 400+ – Facilitate 20+ Best Practice Groups in 9 Industries Currie Management Consultants, Inc.
- 6. Page 6 Who We Are: Bob Currie • Background – Founded the Company in 1973 – Attended Boston College • Focus – Corporate Strategy – International and Channel Marketing – Business Financial Plans – Dealership Vision and Success Currie Management Consultants, Inc.
- 7. Page 7 Who We Are: Michelle Currie • Background – BA in Management – MA in Counseling Psychology – American Red Cross Board of Directors – Published Regional Living Magazine • Focus – Leadership Training – Personal Coaching – Business & Personal Development Currie Management Consultants, Inc.
- 8. Page 8 Who We Are: George Keen • Background – 10 Years Supporting and Selling Business Systems to Dealers – Joined CMC in 1996 – Published 4 books • Focus – Dealer/Distributor Success and Profits – Sales/Account Management – Dealer Operations – Facilitates Dealer Groups – International Education Currie Management Consultants, Inc.
- 9. Page 9 Who We Are: George Russell • Background – CNH European Management – VP Strategy & Business Development – Product & Marketing Director • Focus – Strategy – Dealerization – Companies Going Global – Sustained implementation for long-term behavioral changes Currie Management Consultants, Inc.
- 10. Page 10 Who We Are: Matt Hicks • Background – St Michael‟s College BA – Asset & Credit Management • Focus – Dealer Groups & Operations Groups – Company Valuations – Turn Around Analysis – Dealer Operational Improvements Currie Management Consultants, Inc.
- 11. Page 11 Who We Are: Robin Currie • Background – Simmons College BA – Prince Program in Retail Management – 20 Years Sales Experience • Focus – Retail Marketing – Dealer Group Development – Financial Composites Currie Management Consultants, Inc.
- 12. Page 12 Who We Are: Felix VanHolzbeek • Background – Dealer Development & Management – 12 Years at Citi Bank – Degrees from University of Brussels in Journalism, Germanic Languages & Commercial & Financial Services – Speaks 5 Languages • Focus – Growing the European Client Base – Developing Dealer Groups – Strategic Marketing in Europe Currie Management Consultants, Inc.
- 13. Page 13 Who We Are: Anselmo H. Cueva • Background – 45+ years experience – 20 years as Director of a company with 2,000 employees – Business Consultant – University Business Professor (140,000 students) • Focus – Company Development – Culture Change – Seminars – Trainings Currie Management Consultants, Inc.
- 14. Page 14 Who We Are: Heloisa Trincanato • Background – 20+ years experience – Graphics Sector Manager – 90 Branch Retail Manager – Languages: English, Italian, Portuguese – Attended FGV Business Administration School • Focus – Retail Consulting – Training for Sales Teams – Implementation of Currie Business Plan in Distributors Currie Management Consultants, Inc.
- 15. Page 15 Who We Are: Patricia Benedetto • Background – Director Communication and Social Responsibility – Company Administrator with MBA and specializing in Third Sector/ Responsibility – 20+ years experience – Languages: Portuguese, Italian, English • Focus − Strategic Planning, Project Elaboration, Development of Social with Communities and Administration of Human Resources and Supplies − Marketing & Sales Currie Management Consultants, Inc.
- 16. Page 16 Who We Are: Claudio Trincanato • Background – Engineering and Business Management – Director of large group of companies – Languages: English, Italian, Portuguese – 25 years experience • Focus – Operating and Management in sector such as automotive, metallurgy, logistics, forei gn trade, mineral resources, reforestation, agribusiness and specific skills in Electric Sector, New Projects Development, Administrative and Operational Restructuring. Currie Management Consultants, Inc.
- 17. Page 17 Where We Do It • Client Base – 90%+ Industrial Distribution – 80% North America • (Office in Worcester, MA) • (Office in Chicago, IL) – 15% International • (Office in Bruxelles, Belgium) – 5% International • (Office in Sao Paulo, Brazil) Currie Management Consultants, Inc.
- 18. Page 18 What We Do • Company Strategic • Personal Coaching Planning • Mergers & • Financial Modeling Acquisitions • Operational • Company Valuations Benchmarks • Industry Research • Leadership Training • Profit Improvement • Best Practice Groups Projects with Clients • Dealer Development • Market Assessment & Redesign Currie Management Consultants, Inc.
- 19. Page 19 Best Practice Groups Dealer “20” Groups • Yale Lift Truck Dealers • Hyster Lift Truck Dealers • Toyota Lift Truck Dealers • Caterpillar Lift Truck Dealers • ThermoKing Refrigeration Dealers • Bandag Commercial Tire Dealers • IR Air Compressor Distributors • Kohler Power Generation Distributors • Generac Power Generation Dealers • Club Car Distributors & Dealers • Liebert Air & Power Control Respresentatives • Case Construction Dealers • John Deere Agricultural Dealers • Case & New Holland Agricultural Dealers • JCB Construction Dealers Currie Management Consultants, Inc.
- 20. Overview of a Successful Dealer Training Seminars Running Rental Successfully Managing a Profitable Service Department Fleet Management Sales Department & Account Management Coaching at the Sharp End Seminars for Managers, Owners & Sales People Finding Profits in the Parts Department Currie Management Consultants, Inc.
- 21. Page 21 Achieving Profit Book Series • In 2004 we began publishing our “Achieving Profit Potential” Series • We began with the Service Department Workbook to focus on the dealership department with the largest opportunity for improvement for most dealers • Fleet Management was written to help dealers organize and take advantage of a new approach many customers were asking them to take in their business • 2 new books coming in 2009 We are usually technical people by design and managers by default. What most of us don‟t have is the technical manual for profitable service management. If you are reading George Keen‟s book you have finally found the Service manual on your business, turn to the first page and prepare to learn. Be careful this book could make you admired by your peers, a hero by your company owner, and feared by your competitors; success does have its responsibilities, enjoy the, this book can tell you how. Jim Knox, Service Manager, RP Power Currie Management Consultants, Inc.
- 22. Page 22 Sales Rep Improvement • Program from 2006-2008 Sales Gross Profits $80,000,000 $9,000,000 • We found that over 75% of the Top Sales Reps had specific $70,000,000 $8,000,000 goals $60,000,000 • Less than 25% of the Bottom $7,000,000 $50,000,000 Sales Reps had specific goals $40,000,000 $6,000,000 • Most dealers went from losing $30,000,000 profit on equipment sales to $5,000,000 making profit after training $20,000,000 with Currie Management $10,000,000 $4,000,000 Consultants $0 $3,000,000 • About $1,500,000 improvement per dealer 2006 2007 2008 • Sales Reps retained increased their monthly gross profit by $7,000 each. ($84,000 /year) Currie Management Consultants, Inc.
- 23. Page 23 Customer Testimonials • As the old saying goes, „How do you know where you are going if you have not got a map to get there?‟ – Currie Management Consultants has provided our company with the roadmap for over a dozen years. It was particularly important in 1993 when we suffered a devastating fire. By organizing ourselves and believing in the Currie Model we not only recovered, but prospered beyond what we thought possible. Duncan Murphy, President, Riekes Equipment • Over the past 6 years Currie Management Consultants has been a constant catalyst driving profitability in our business. – Their capacity to drill down to the basic operating characteristics of each business unit has simplified our search for the best path to operational improvement. Jim McCurdy, Dealer Principal, Maine Commercial Tire Currie Management Consultants, Inc.
- 24. Page 24 Additional Testimonials • Michelle is a thorough and knowledgeable consultant to any level manager in a distributor organization. – The skills that Michelle teaches are practical and will improve the performance of not only the manager, but of the distributor itself. I highly recommend Michelle Currie and the Currie Management Consultants, Inc. management training curriculum. Brian Ledford, GM, ACF Powergen • Using Currie Management Consultants‟ Account Management has been a large contributor to maintaining revenue in a market where sales have been down 20-30%. – Our share is up. Our people see this company expanding as opposed to them being laid off. Don Van Houweling, Owner, Van Wall Equipment, Inc. Currie Management Consultants, Inc.