CNL Software PSIM Presentation - Information Management within Physical Security
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The document discusses the evolving role of security in business, emphasizing the need for integration with business objectives and the importance of information management. It highlights case studies where technology improved operational efficiency and reduced costs in security operations. The overall message is that security must adapt to provide greater value and connect with broader business processes to justify its place at the executive level.
CNL Software PSIM Presentation - Information Management within Physical Security
- 1. Slide 1 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Information Management within Physical Security CNL Software
- 2. Slide 2 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com • Security has traditionally been seen as isolated from business objectives • This is now changing, security being required to work more with business • The security challenge is greater than ever, with increasingly mobile workforces and mounting pressure for cost reductions • Technology is aiding both existing challenges and supporting the transition of security into other areas of business • It is allowing security to do more with less people • As a result security issues need to move to “C Level” and the suppliers need to provide business solutions with IT like technology to justify their inclusion at Board Level Security is a business with serious challenges… The Business of Security
- 3. Slide 3 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com • Grudge purchase • Event driven • Incompatible technology systems, on own network • Security undervalued • Security isolated from other areas of business • Fear that greater integration would compromise security, particularly IT Traditional View Realigning Security Objectives Organisation Objectives Security Objectives
- 4. Slide 4 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com • Security touches so many elements within a business • It warrants understanding at “C” level and throughout the business • Security is adding greater operational value at lower cost • Security is an integral part of supply chain • Protect and maintain • Security is an integral part of HR • Access is pretty universal • Security is an integral part of marketing • Security data can be used is many cases to improve business results • Security and Facilities are finding a lot of common ground • All facilities boil also down to sensors Evolving View – Users Ready – Suppliers are Lagging* Realigning Security Objectives Organisation Objectives Security Objectives * = CNL view of suppliers
- 5. Slide 5 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com As security moves to Board level - a problem arises with the need for a change in approach Realigning Security Objectives Security decisions C level decisions What do we need to get this business issue fixed How do I get them to buy a new CCTV system?
- 6. Slide 6 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com • More and more data being generated by an increasing number of security and facilities applications • The need is to convert these vast amounts of data in useable intelligence that provide business advantage • Greater reliance on analytics as more is required from less people, less focus on hardware • Convergence of physical and logical security, requires a holistic approach – IT and security have to work together at tackling business issues • Technology alone can not bring change, it needs to be led by IT methodology to reduce cost, reduce risk and improve efficiencies • Solving tough business issues will be led by those who understand how to use the data available Why do we need Information Management in Physical Security? Information Management is Key
- 7. Slide 7 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Managing information overload Information Management is Key Quality of Response Volume of Data Information Management
- 8. Slide 8 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Information into Business Intelligence Real-time situation awareness - Know what is happening before anyone else Collaboration - Fuel the exchange of ideas within and outside of security Advanced visualization - Bring trends and ideas to life in the best format Evidence retrieval - Gather, distribute and share intelligence rapidly Unified reporting - Create reports that change organisational behavior Risk analysis - Understand how and where risk affect your organisation Dashboards - Manage, monitor & measure department performance
- 9. Slide 9 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Following a huge over haul of the British Transport Police security infrastructure for the 2012 Olympics, some significant operations saving were identified and achieved Challenge • BTP are required to respond to ‘One Unders’, individuals who commit suicide on the train lines and currently costs rail operators £ millions in journey disruptions • This previously took as much as half a day and involved heavy police costs to discover whether it is an accident, homicide or suicide Solution • Security is now using visual data from a common operating picture to verify incidents and to collect evidence, drastically reducing the time needed to get the lines back up and running Result • It is now taking less than two hours to resolve, and is saving millions in both policing time and journey disruptions Example – Responding to ‘One Unders’ Improving Efficiencies and Reducing Cost
- 10. Slide 10 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Major IT company has 110,000 employees in it’s Bangalore campus Challenge • The company cannot attract and retain the best talent without providing safe and reliable travel for these workers • To accommodate this, the company operates 2,500 busses • Lone female employees are judged at particular risk on these busses Solution • Security teams are now using vehicle tracking systems, coupled GPRS systems, on-board access control and panic alarms • Security is immediately alerted when a vehicle is speeding, off route or stopped in route for a prolonged period of time • Alerts are prioritized if single females are travelling on the bus, identified via the ACS system – live video from the bus is immediately available Result • Ensures staff safety, improves moral and makes each member feel valued, particularly female members Example – Protecting Female Passengers in India Combining HR & Security Operations
- 11. Slide 11 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Global IT company with over 26 locations in the UK Challenge • Costs included 24/7/365 security teams and office space in most locations, these were expensive and growing annually Solution • They centralised all UK locations into a single National Operation Centre – ACS, CCTV, Intruder and Fire Systems • The number of control rooms reduced from fourteen to just one! Results • Drastically reduction in the number of security personnel • Overall the ROI in security investment was reached in less than 18 months • Opportunities to add even greater ROI from future data centre monitoring, access compliance and improved SOPs • A platform to build a global security shield Example - Reducing Security Teams and Footprint Reducing Man Guarding Costs
- 12. Slide 12 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Connecting multiple systems around the globe to create one information based “Shield” Reducing cost, improving efficiency and bringing greater visibility to the entire operation with the ability to hand off operations to another center whenever needed The Future - Global Security Shield
- 13. Slide 13 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com • Frost & Sullivan: Global Physical Security Information Management Market – 28 June 2012 • http://www.frost.com/prod/servlet/press- release.pag?docid=263099957 • IMS Research: What is PSIM software? - 1 December 2010 • http://imsresearch.com/news-events/press- template.php?pr_id=1779 • Imperial Capital: PSIM Opens Up the Industry – September 2010 • http://www.cnlsoftware.com/media/whitePapers/PSIM_White_Paper (September_2010).pdf Further Reading
- 14. Slide 14 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Web: www.cnlsoftware.com Email: info@cnlsoftware.com marketing@cnlsoftware.com training@cnlsoftware.com CNL Software CNL House, Lansbury Estate Lower Guildford Road Knaphill Surrey, GU21 2EP United Kingdom Tel. +44 (0) 1483 48 00 88 CNL Software 11715 Fox Road Suite 400-190 Indianapolis IN 46236 USA Tel. +1 317 522 0313 Contact Details
- 15. Slide 15 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com Web: www.cnlsoftware.com Email: info@cnlsoftware.com marketing@cnlsoftware.com training@cnlsoftware.com CNL Software CNL House, Lansbury Estate Lower Guildford Road Knaphill Surrey, GU21 2EP United Kingdom Tel. +44 (0) 1483 48 00 88 CNL Software 11715 Fox Road Suite 400-190 Indianapolis IN 46236 USA Tel. +1 317 522 0313 Contact Details