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Anurag Purohit
MILES Series
Cobit 5 - An Overview
Cobit 5 - An Overview
References..
• ISACA.org
• CISA Manual
• CISM Manual
• CRISC Manual
• Various Publications of COBIT
• ISO.org
• PMI.org
• Google.com and many other websites for diagrams, logos
and Pictures
• IBM.com
• Microsoft.com
• Breach of copyright is totally unintentional and for
knowledge sharing purpose only.
• View Presented in the Presentation are purely author’s
understanding of the subject. It may defer than the actual
subject.
Let’s Start …
IT and it’s Implementation..
Some of the Exciting, Notable
And Sometimes Confusing
Common Phrases and
Challenging (or Alien) Terms
Generally We Come Across
IT projects fail to
deliver what they
promised
Restrictions in IT
– Hurdle in
business strategy
IT is not Available
%of critical
business
processes
Control cost of IT
Enough people,
skill levels and
performances
Assurance over IT
Information is
secured
IT projects fail to
deliver what they
promised
Restrictions in IT
– Hurdle in
business strategy
IT is not available
%of critical
business
processes
Efficient and
resilient IT
operation
Value from IT
User satisfaction
Levels and quality
of IT Services
Are we exploiting
new technologies
for new strategic
opportunities
Structure my IT
Dependency on
external providers
Management of
outsourcing
agreements
Control cost of IT
Enough people,
skill levels and
performances
Assurance over IT
Information is
secured
These are Some Common Concerns About
Management & Governance
of
IT and Related Technologies
So..?
So What …
There is a Solution
If You’re looking forward for the
Solution…then Refer
Control Objectives for Information &
Related Technologies
COBIT Is a
Business Framework
for the
Governance & Management
of
Enterprise IT
Generates Optimal Value from IT By
Benefit
Realization
Risk
Optimization
Resource
Optimization
Based on
Key Principles
Meeting Stakeholders
Needs
Covering Enterprise End to End
Applying a Single
Integrated Framework
Enabling a Holistic Approach
Separating Management
From Governance
Cobit 5 - An Overview
No ..
Cobit 5 - An Overview
COBIT 5
Principles
Meeting
Stakeholders
Needs
Goals Cascade
Covering
Enterprise End to
End
Governance
Enablers
Governance
Scope
Roles, Activities
and Relationships
Applying a Single
Integrated
Framework
Framework
Integrator
Enabling a Holistic
Approach
Enablers
Interconnected
Enablers
Enabler
Dimensions
Enabler’s
Performance
Management
Separating
Management
From Governance
Governance &
Management
COBIT 5 Process
Reference Model
So…
We Have
Challenges
And
We Have 5 Principles
that Gives the
Solution
1
•Meeting Stakeholders Needs
2
•Covering Enterprise End to End
3
•Applying a Single Integrated
Framework
4
•Enabling a Holistic Approach
5
•Separating Management From
Governance
Cobit 5 - An Overview
Cobit 5 - An Overview
Principle 1
Meeting Stakeholder’s Need
Stakeholder’s Need - Fear of Unknown
• What stakeholder needs?
• Governance Objectives?
• Enterprise Goals?
• IT Goals?
• Can I relate these goals with Governance Objectives?
• Relation Between Enterprise Goals and IT Goals
• Relation Between IT Goals and Process (or any
Enablers' Goal)
• Relation Between Stakeholders Needs and Enterprise
Goals
Cobit 5 - An Overview
What stakeholder needs?
COBIT 5 Provides Generic S/H Needs Statements e.g.
Governance Objectives?
COBIT 5 Provides 3 Standard Governance Objectives
Enterprise Goals?
COBIT 5 Provides 17 Generic Enterprise Goals and their
relationship with Governance Objectives
IT Goals?
COBIT 5 Provides 17 Generic IT Goals
Relation Between Enterprise Goals and IT Goals
COBIT 5 Provides Mapping of Enterprise and IT Goals
Hence with COBIT 5
• We can write an statement of Stakeholder’s Need
from a give list of generic Stakeholder's Goals
• These Statements can be mapped with Selected
Enterprise Goals
• Enterprise Goals Can be than Mapped with Selected IT
Goals
• Subsequently, Enabler Goals (e.g. Processes) can be
derived from the Selected IT Goals
This will Result in
COBIT 5 Principles
• Meeting Stakeholders Needs
• Covering Enterprise End to End
• Applying a Single Integrated Framework
• Enabling a Holistic Approach
• Separating Management From Governance
Covering Enterprise End to End
Means…
Seamless Integration of
Enterprise Governance
With
Enterprise IT Governance
i.e. covering all internal and external IT Services & business processes
of the Enterprise
Seamless Integration of
Enterprise Governance
With
Enterprise IT Governance
Means Managed flow of
Information
COBIT 5 Treats Information as
One of the Enabler
Information – An Enabler
• The COBIT 5 Allows every stakeholder to
define their requirement for information and
the information processing life cycle.
• Hence, connecting business and its need for
adequate information and IT function in term
supporting the business and context focus.
The Approach of the Governance is
Along with Governance Objectives,
the COBIT 5 Provides
Governance Enablers
organizational resources
for governance such as
Governance Scope
Governance of Roles,
Activities and
Relationships
• Frameworks
• Principles
• Structures
• Processes & practices
• Service Capabilities (IT Infrastructure,
applications etc.)
• people and Information
•Enterprise, an entity or an asset
•Who is involved in governance
•how they are involved
•What they do and
•How they interact within the scope
of any governance system.
COBIT 5 Principles
• Meeting Stakeholders Needs
• Covering Enterprise End to End
• Applying a Single Integrated Framework
• Enabling a Holistic Approach
• Separating Management From Governance
Means What ?
There are Many Recommended
Standards, Frameworks
and
Best Practices
Available in the Market
COBIT 5
Aligns with Latest Relevant
Standards and Frameworks
and hence
can be Used as
The Primary or Umbrella Framework
For
Integrating
Various Governance and Management
Frameworks
Cobit 5 - An Overview
COBIT 5 Principles
• Meeting Stakeholders Needs
• Covering Enterprise End to End
• Applying a Single Integrated Framework
• Enabling a Holistic Approach
• Separating Management From Governance
Enabling Holistic Approach Means
Govern and Manage IT
on
Enterprise Level
While Considering
Full end-to-end Business and IT Functional Areas
+
IT Related Interests of All Stakeholders
(Internal and External)
COBIT 5 Achieve it By Means of
Enterprise Wide
Enablers
Enablers are factors that,
Individually and/or Collectively
influence
whether
Something will work
In our case it is
Governance and Management
of
Enterprise IT
Enablers are Driven
by the
Goals Cascade.
Higher Level
IT related goals
define
what the different
enablers
should achieve.
* Appendix and Other references are provided here from COBIT 5 reference.
COBIT 5 Describes
7
Different Categories
of
Enablers
An Enterprise Must Consider
Interconnected Enablers
For Achieving
Systematic
Governance and Management
Cobit 5 - An Overview
An Enabler Needs the i/p from other enabler to
be fully effective i.e. process need info,
organizational structure needs skill and behavior
An Enabler Delivers o/p for the benefit of other
enabler i.e. process deliver info, skill and
behavior make process sufficient
So..
• When dealing with governance and
management of enterprise IT, good decisions
can be taken only when this systematic nature
of governance and management is taken into
account.
• It means to deal with any stakeholder’s need,
all interrelated enablers have to be analyzed
for relevance and addressed if required.
Challenges With the Enablers
Is there a Common,
Simple and
Structured way to
deal with enablers?
How to allow an
entity to manage its
complex
interactions?
How to Facilitate
successful outcome
of the enablers?
For this, in COBIT
All Enablers share
a set of
Common Dimensions
This Set of Common Dimensions
• Provides a common, simple and structured
way to deal with enablers
• Allow an entity to manage its complex
interactions
• Facilitate successful outcome of the enablers
Deals with Actual Outcome of the Indicator
Deals with Functioning of Enablers
Enabler Example
Principles, Policies and Frameworks
Cobit 5 - An Overview
Enabler Example
Process
Cobit 5 - An Overview
Example: Enabler –Process
Just for Reference
COBIT 5 Principles
• Meeting Stakeholders Needs
• Covering Enterprise End to End
• Applying a Single Integrated Framework
• Enabling a Holistic Approach
• Separating Management From Governance
Governance and Management
Two Disciplines
Encompasses Different Types of Activities,
Require Different Organizational Structures and
Serve Different Purposes.
COBIT 5 Makes Clear Distinction
Between Governance and
Management
Governance
• Ensures that Stakeholder’s needs, conditions
and options are evaluated to determine
balanced, agreed-on-enterprise objectives to
be achieved
• Sets directions through prioritization and
decision making
• And monitors performance and compliance
against agreed on direction and objectives.
Management
Plans, builds, runs and monitor activities in
alignment with the direction set by the
governance body to achieve enterprise
objectives
COBIT 5 Recommends
that an Enterprise must Implement
Governance and Management Processes
Such that
all the Key Areas are Covered
Key Areas of Governance and Management
COBIT Provides
Process Reference Model
To
Clearly Identify and Segregate
Key Areas
in these Domains
COBIT 5
Process Reference Model
Defines and Describes (in detail)
a Number of
Governance and Management Processes
Represents all of the Processes Normally
found in an Enterprise Relating to IT Activities
• Provides a common reference model
understandable to operational IT and business
managers.
• A complete, comprehensive model, but it is
not the only possible process model
• Allows an enterprise to define its own process
set based on its structure and work culture
Process Reference Model Also
?Advantages of the Process Model
Incorporating an operational model and a
common language for all parts of the enterprise
involved in IT activities is one of the most
important and critical steps towards good
governance
The Process Model Framework
• Can be a critical tool in measuring and monitoring
IT performance and Providing IT assurance
• Can help in establishing effective Communication
with service providers and
• Helps in Integrating best management practices.
The Process Reference Model
Divides the
Governance and Management Processes
of Enterprise IT
into
2
Main
Process Domains
Governance Domain
Contains Five Governance Processes
Within each process
Evaluate, Direct and Monitor (EDM)
Practices are defined
Management Domain
Contains four domains
These domains are in line with the
responsibility areas of
Plan, Build, Run and Monitor (PBRM)
and
Hence provides end-to-end coverage of IT.
The names of the domains are chosen in line
with these main area designations, but contain
more verbs to describe them:
– Align, Plan and Organise (APO)
– Build, Acquire and Implement (BAI)
– Deliver, Service and Support (DSS)
– Monitor, Evaluate and Assess (MEA)
• Each domain contain number of
processes
• Most of these processes require
planning, Implementation, execution and
monitoring activities
In total
COBIT 5 Provide
a set of
37
Governance and Management
Processes
Cobit 5 - An Overview
The details of all processes, according to the
process model are included in
“COBIT 5: Enabling Processes”
Thanks
You may reach me at
purohitanu@gmail.com

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Cobit 5 - An Overview

  • 4. References.. • ISACA.org • CISA Manual • CISM Manual • CRISC Manual • Various Publications of COBIT • ISO.org • PMI.org • Google.com and many other websites for diagrams, logos and Pictures • IBM.com • Microsoft.com • Breach of copyright is totally unintentional and for knowledge sharing purpose only. • View Presented in the Presentation are purely author’s understanding of the subject. It may defer than the actual subject.
  • 6. IT and it’s Implementation.. Some of the Exciting, Notable And Sometimes Confusing Common Phrases and Challenging (or Alien) Terms Generally We Come Across
  • 7. IT projects fail to deliver what they promised Restrictions in IT – Hurdle in business strategy IT is not Available %of critical business processes Control cost of IT Enough people, skill levels and performances Assurance over IT Information is secured IT projects fail to deliver what they promised Restrictions in IT – Hurdle in business strategy IT is not available %of critical business processes
  • 8. Efficient and resilient IT operation Value from IT User satisfaction Levels and quality of IT Services Are we exploiting new technologies for new strategic opportunities Structure my IT Dependency on external providers Management of outsourcing agreements Control cost of IT Enough people, skill levels and performances Assurance over IT Information is secured
  • 9. These are Some Common Concerns About Management & Governance of IT and Related Technologies
  • 10. So..? So What … There is a Solution
  • 11. If You’re looking forward for the Solution…then Refer Control Objectives for Information & Related Technologies
  • 12. COBIT Is a Business Framework for the Governance & Management of Enterprise IT
  • 13. Generates Optimal Value from IT By Benefit Realization Risk Optimization Resource Optimization
  • 21. No ..
  • 23. COBIT 5 Principles Meeting Stakeholders Needs Goals Cascade Covering Enterprise End to End Governance Enablers Governance Scope Roles, Activities and Relationships Applying a Single Integrated Framework Framework Integrator Enabling a Holistic Approach Enablers Interconnected Enablers Enabler Dimensions Enabler’s Performance Management Separating Management From Governance Governance & Management COBIT 5 Process Reference Model
  • 24. So… We Have Challenges And We Have 5 Principles that Gives the Solution 1 •Meeting Stakeholders Needs 2 •Covering Enterprise End to End 3 •Applying a Single Integrated Framework 4 •Enabling a Holistic Approach 5 •Separating Management From Governance
  • 28. Stakeholder’s Need - Fear of Unknown • What stakeholder needs? • Governance Objectives? • Enterprise Goals? • IT Goals? • Can I relate these goals with Governance Objectives? • Relation Between Enterprise Goals and IT Goals • Relation Between IT Goals and Process (or any Enablers' Goal) • Relation Between Stakeholders Needs and Enterprise Goals
  • 30. What stakeholder needs? COBIT 5 Provides Generic S/H Needs Statements e.g.
  • 31. Governance Objectives? COBIT 5 Provides 3 Standard Governance Objectives
  • 32. Enterprise Goals? COBIT 5 Provides 17 Generic Enterprise Goals and their relationship with Governance Objectives
  • 33. IT Goals? COBIT 5 Provides 17 Generic IT Goals
  • 34. Relation Between Enterprise Goals and IT Goals COBIT 5 Provides Mapping of Enterprise and IT Goals
  • 35. Hence with COBIT 5 • We can write an statement of Stakeholder’s Need from a give list of generic Stakeholder's Goals • These Statements can be mapped with Selected Enterprise Goals • Enterprise Goals Can be than Mapped with Selected IT Goals • Subsequently, Enabler Goals (e.g. Processes) can be derived from the Selected IT Goals
  • 37. COBIT 5 Principles • Meeting Stakeholders Needs • Covering Enterprise End to End • Applying a Single Integrated Framework • Enabling a Holistic Approach • Separating Management From Governance
  • 38. Covering Enterprise End to End Means… Seamless Integration of Enterprise Governance With Enterprise IT Governance i.e. covering all internal and external IT Services & business processes of the Enterprise
  • 39. Seamless Integration of Enterprise Governance With Enterprise IT Governance Means Managed flow of Information COBIT 5 Treats Information as One of the Enabler
  • 40. Information – An Enabler • The COBIT 5 Allows every stakeholder to define their requirement for information and the information processing life cycle. • Hence, connecting business and its need for adequate information and IT function in term supporting the business and context focus.
  • 41. The Approach of the Governance is
  • 42. Along with Governance Objectives, the COBIT 5 Provides Governance Enablers organizational resources for governance such as Governance Scope Governance of Roles, Activities and Relationships • Frameworks • Principles • Structures • Processes & practices • Service Capabilities (IT Infrastructure, applications etc.) • people and Information •Enterprise, an entity or an asset •Who is involved in governance •how they are involved •What they do and •How they interact within the scope of any governance system.
  • 43. COBIT 5 Principles • Meeting Stakeholders Needs • Covering Enterprise End to End • Applying a Single Integrated Framework • Enabling a Holistic Approach • Separating Management From Governance
  • 45. There are Many Recommended Standards, Frameworks and Best Practices Available in the Market
  • 46. COBIT 5 Aligns with Latest Relevant Standards and Frameworks and hence can be Used as The Primary or Umbrella Framework For Integrating Various Governance and Management Frameworks
  • 48. COBIT 5 Principles • Meeting Stakeholders Needs • Covering Enterprise End to End • Applying a Single Integrated Framework • Enabling a Holistic Approach • Separating Management From Governance
  • 49. Enabling Holistic Approach Means Govern and Manage IT on Enterprise Level While Considering Full end-to-end Business and IT Functional Areas + IT Related Interests of All Stakeholders (Internal and External)
  • 50. COBIT 5 Achieve it By Means of Enterprise Wide Enablers
  • 51. Enablers are factors that, Individually and/or Collectively influence whether Something will work In our case it is Governance and Management of Enterprise IT
  • 52. Enablers are Driven by the Goals Cascade. Higher Level IT related goals define what the different enablers should achieve. * Appendix and Other references are provided here from COBIT 5 reference.
  • 53. COBIT 5 Describes 7 Different Categories of Enablers
  • 54. An Enterprise Must Consider Interconnected Enablers For Achieving Systematic Governance and Management
  • 56. An Enabler Needs the i/p from other enabler to be fully effective i.e. process need info, organizational structure needs skill and behavior An Enabler Delivers o/p for the benefit of other enabler i.e. process deliver info, skill and behavior make process sufficient
  • 57. So.. • When dealing with governance and management of enterprise IT, good decisions can be taken only when this systematic nature of governance and management is taken into account. • It means to deal with any stakeholder’s need, all interrelated enablers have to be analyzed for relevance and addressed if required.
  • 58. Challenges With the Enablers Is there a Common, Simple and Structured way to deal with enablers? How to allow an entity to manage its complex interactions? How to Facilitate successful outcome of the enablers?
  • 59. For this, in COBIT All Enablers share a set of Common Dimensions
  • 60. This Set of Common Dimensions • Provides a common, simple and structured way to deal with enablers • Allow an entity to manage its complex interactions • Facilitate successful outcome of the enablers
  • 61. Deals with Actual Outcome of the Indicator Deals with Functioning of Enablers
  • 67. COBIT 5 Principles • Meeting Stakeholders Needs • Covering Enterprise End to End • Applying a Single Integrated Framework • Enabling a Holistic Approach • Separating Management From Governance
  • 68. Governance and Management Two Disciplines Encompasses Different Types of Activities, Require Different Organizational Structures and Serve Different Purposes.
  • 69. COBIT 5 Makes Clear Distinction Between Governance and Management
  • 70. Governance • Ensures that Stakeholder’s needs, conditions and options are evaluated to determine balanced, agreed-on-enterprise objectives to be achieved • Sets directions through prioritization and decision making • And monitors performance and compliance against agreed on direction and objectives.
  • 71. Management Plans, builds, runs and monitor activities in alignment with the direction set by the governance body to achieve enterprise objectives
  • 72. COBIT 5 Recommends that an Enterprise must Implement Governance and Management Processes Such that all the Key Areas are Covered
  • 73. Key Areas of Governance and Management
  • 74. COBIT Provides Process Reference Model To Clearly Identify and Segregate Key Areas in these Domains
  • 76. Defines and Describes (in detail) a Number of Governance and Management Processes Represents all of the Processes Normally found in an Enterprise Relating to IT Activities
  • 77. • Provides a common reference model understandable to operational IT and business managers. • A complete, comprehensive model, but it is not the only possible process model • Allows an enterprise to define its own process set based on its structure and work culture Process Reference Model Also
  • 78. ?Advantages of the Process Model
  • 79. Incorporating an operational model and a common language for all parts of the enterprise involved in IT activities is one of the most important and critical steps towards good governance
  • 80. The Process Model Framework • Can be a critical tool in measuring and monitoring IT performance and Providing IT assurance • Can help in establishing effective Communication with service providers and • Helps in Integrating best management practices.
  • 81. The Process Reference Model Divides the Governance and Management Processes of Enterprise IT into 2 Main Process Domains
  • 82. Governance Domain Contains Five Governance Processes Within each process Evaluate, Direct and Monitor (EDM) Practices are defined
  • 83. Management Domain Contains four domains These domains are in line with the responsibility areas of Plan, Build, Run and Monitor (PBRM) and Hence provides end-to-end coverage of IT.
  • 84. The names of the domains are chosen in line with these main area designations, but contain more verbs to describe them: – Align, Plan and Organise (APO) – Build, Acquire and Implement (BAI) – Deliver, Service and Support (DSS) – Monitor, Evaluate and Assess (MEA)
  • 85. • Each domain contain number of processes • Most of these processes require planning, Implementation, execution and monitoring activities
  • 86. In total COBIT 5 Provide a set of 37 Governance and Management Processes
  • 88. The details of all processes, according to the process model are included in “COBIT 5: Enabling Processes”
  • 89. Thanks You may reach me at purohitanu@gmail.com