COLLEGE ENQUIRY CHATBOT SYSTEM IN JAVASCRIPT

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 10 Issue: 03 | Mar 2023 www.irjet.net p-ISSN: 2395-0072
© 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 1218
COLLEGE ENQUIRY CHATBOT SYSTEM IN JAVASCRIPT
Author 1: Atharva Zadge Author 2: Rohit Jadhav
Author 3: Sultan Saudagar Author 4: Danish Shaikh
Mr. V. A. Sonawane HOD Matoshri Aasarabai Polytechnic Nashik
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Abstract: This abstract describes a college inquiry chatbot
system developed using HTML, CSS, andJavaScript. Thesystem
is designed to provide students with informationonadmission
requirements, courses, and tuition fees. The user interface is
clean and simple, with a chatbot in the bottom of the screen
where students can enter their queries. The backend is
programmed to understand natural language queries and
provide relevant responses. The system was tested using
various queries and was successful in providing accurate
information to students. The system was well-received by
students, indicating that chatbots have a significant role to
play in the education sector. The future work suggested
includes improving the system by adding a voice recognition
feature and integrating it with the institution's database.
Overall, the development of chatbots in higher education is a
promising trend that can benefit both students and
institutions.
KeyWords:JAVASCRIPT,COLLAGEENQUIRYCHATBOT,
Voice recognition, Response, Database, Admission
Requirement, Query
1. INTRODUCTION
This In recent years, chatbots have become increasingly
popular in various fields, including education. A college
inquiry chatbot system is a program designed to interact
with students and provide information regardingadmission
requirements, course schedules, tuition fees, and other
relevant information about the institution. Chatbots are
often known as answering engines. This application work in
a very simple way because the knowledge is already
programmed in advance. Over the past few years, leading
colleges and universities around the world have been
building College enquiry chatbotsfortheirwebsites.Chatbot
matches the input sentence from theuser withthethatofthe
existed pattern in the knowledge base. With the increasing
need for online services, chatbots have become a popular
solution for automating tasks and providing efficient
customer support. In the education sector, chatbots can be
used to provide instant responses to student enquiries,
freeing up staff time and resources. The system can be
accessed through a web-based interface, mobileapplication,
or social media platforms. Thechatbotprovidesaccurateand
up-to-date information to students, improving their
engagement and satisfaction. The college enquiry chatbot
can also assist in reducing the workload of college staff by
automating the information retrieval process. The purpose
of this research paper is to describe the design and
implementation of a college enquiry chatbot system using
HTML, CSS and JavaScript.
1.1 Background
Chatbots are a type of software designed to simulate
human conversation. They are programmed to understand
natural language and respond to queries in a conversational
manner. Chatbots have become popular in customer service,
e-commerce, and various other industries. In the education
sector, chatbots are used to improve the student experience,
provide support, and streamline the admission process.
The use of chatbots in higher education is still in its early
stages. However, the benefits of chatbots in this sector are
vast. For instance, chatbots can provide instant responses to
common queries, freeing up staff time for more complex
issues. A chatbot is a computer program that converses via
auditory or textual user interface. The developed chatbot
functions by providing appropriate answers to the query
presented by user about the college activities. The chatbot is
developed to ease the work of the office staff Furthermore,
chatbots can provide personalized experiences for students,
increasing their engagement with the institution.
1.2 Development
The college inquiry chatbot system was developed using
HTML, CSS, and JavaScript. The system is designed to
provide students with information on admission
requirements, courses, and tuition fees. The development
process involved several steps, including designing the user
interface, developing the backend, and testing the system.
The college enquiry chatbot system was developed using a
combination of HTML, CSS, and JavaScript.Thedevelopment
process involved several stages, including requirements
gathering, design, programming, testing, and deployment.
2. USER INTERFACE DESIGN
The user interface was designed using HTML and CSS. The
interface is clean and simple, with a chatbot in the center of
the screen where students can enter their queries. The
chatbot responds with information relevant to the student’s
query. The user interface of the college enquiry chatbot
system is designed to be simple and easy to use. The project

is to ask college related queries and get the responses
through a chatbot. The chatbot is accessible through a web-
based interface, and the user is greeted with a clean and
modern-looking homepage.
At the bottom of the screen, there is a chatbot where the user
can enter their queries.Thechatbothasasimpleandintuitive
design, with a message prompt inviting the user to type their
query. The chatbot is programmed to understand natural
language queries, making it easy for users to communicate
with the system. The chatbot's responsesaredisplayedinthe
chatbot in a conversational format. The responses are
displayed in a clear and legible font, making it easy for users
to read and understand. The system is designed to display
relevant information in a concise manner, without
overwhelming the user with too much information at once.
The user interface is designed to be responsive,ensuringthat
the chatbot is accessible on all devices, including desktops,
laptops, tablets, and mobile phones. The layout of the
interface adapts to the device screen size, making it easy for
users to interact with the chatbot.
In summary, the user interface of the college enquirychatbot
system is designed to be simple, modern,andeasytouse.The
chatbot design, conversational responses, and responsive
layout make it easy foruserstocommunicatewiththesystem
and access the information they need.
3.TESTING
The system was tested usingvarious queries to ensurethatit
provided accurate responses. The testing process involved
inputting various queries,includingadmissionrequirements,
course schedules, and tuition fees. The system provided
accurate responses to all queries, indicating that the system
was functioning correctly.
The JavaScript backend of the college enquiry chatbot
system is responsible for processing user queries,retrieving
relevant information from the college's database, and
generating appropriate responses. In addition to processing
user queries and retrieving information, the backend is also
responsible for generating appropriate responses. The
projected chatbot drastically reduces the time of
implementation and priceon itsingrainingand mergingwith
several of these websites. Timepotencyand priceofmerging
is considerably less. The results of this project area unit
measured in whether or not sentiment analysis and active
learning is properly enforced or not. Sentiment analysis
properly acknowledges the user’s question like positive,
negative, and neutral by storing all the conversations within
the info. intellectual chat-bot systemwhichisabletomanage
the tutorial activities like admission enquiry, fee’s structure,
scholarship details, time-table of each department,detailsof
the documents needed to connect etc. With this chat-bot
system it'll be straightforward for the scholar to directly
clear their queries in lessertime. Thesystemisprogrammed
to generate responses in a conversational format, making it
easy for users to engage with the chatbot. The backend is

designed to be modular and scalable, allowing for easy
maintenance and future updates
4. DFD- Dataflow Diagram:
It defines the actual flow of data throughout the system. It
can also be used for the visualization of Data ProcessingDFD
shows the interaction between the system and outside
entities
4.RESULTS
5.FUTURE WORK
The college inquiry chatbot system can be improved in
several ways. First, the system can be programmed to
understand more complex queries,includingqueriesrelated
to financial aid and scholarships. Second, the system can be
integrated with the institution’s database to provide more
personalized responses to students. Finally, the system can
be improved by adding a voicerecognitionfeaturetoprovide
a more natural conversational experience for students.
6. CONCLUSIONS
The college inquiry chatbot system developed using HTML,
CSS, and JavaScript was successful in providing accurate
information to students. The systemwaswell-designed,with
a clean and simple user interface. Enquiry Chatbot is useful
in guiding students with correct and most up thus far
sources of knowledge. it's advantageous for candidates for
queries like fee payment and tutorial matters. Students will
get the knowledge at their fingertips instead of visiting
faculty workplace. It improves potency by seizing tasks that
humans don't seem to be essential. Sentiment analysis
enforced in faculty Enquiry Chatbot properly acknowledges
the user’s question like positive, negative, and neutral by
storing all the conversations within the info. user will raise
the question in any format and acquire applicable response
on basis of pattern matching formula The systemwasable to
respond to queries related to admission requirements,
course schedules, and tuition fees. The system was also able
to provide personalized responses based on the student’s
query. The system was well-received by students, indicating
that chatbots have a significant role to play in the education
sector.
1. REFERENCES
[1] Ahmad, M. I., Qasim, M., & Ahmed, F. (2019). Chatbot-
based educational supportsystems:Areview.Education
and Information Technologies, 24(6), 3793-3815

[2] Liu, Y., & Wang, D. (2020). A review of chatbot
applications in education. Journal of Educational
Technology Development and Exchange, 13(1), 1-16.
[3] Mann, S., & Tsirogianni, S. (2019). Chatbots in higher
education: A review of literature. International Journal
of Educational Technology in Higher Education, 16(1),
1-23.
[4] Sahu, P. K., & Dash, S. K. (2020). Role of chatbots in
higher education: A review. International Journal of
Educational Technology in Higher Education, 17(1), 1-
22.
BIOGRAPHIES
Name – Atharva Bhavanishankar
Zadge
CollegeName-MatoshriAasarabai
Polytechnic Nashik
Name – Rohit Gautam Jadhav
Polytechnic Nashik
Name – Sultan A.Hamid Saudagar
Polytechnic Nashik
Name – Danish A.Hamid Shaikh
Polytechnic Nashik

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