Com Hem - Interim Report Q3 2014 - Presentation
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Com Hem's Q3 2014 results indicate strong customer growth and financial performance, with significant increases in broadband and digital TV subscriptions. The company reported a revenue increase of 9.6% year-on-year, supported by both consumer and B2B business momentum. Additionally, a refinancing initiative has successfully lowered net debt and average interest costs, enhancing their financial flexibility.
Com Hem - Interim Report Q3 2014 - Presentation
- 1. Com Hem Stockholm, November 4, 2014 Q3 2014 Results
- 2. Disclosure Regarding Forward-Looking Statements This presentation includes forward-looking statements. Forward-looking statements can be identified by the use of forward- looking terminology, including words such as “believes,” “estimates,” “anticipates,” “expects,” “intends,” “may,” “will”, “could” or “should” or, in each case, their negative or other variations thereof or comparable terminology. These forward-looking statements include all matters that are not historical facts. They appear in a number of places throughout this presentation and include statements regarding, or based upon, our Management’s current intentions, beliefs or expectations concerning, among other things, our future results of operations, financial condition, liquidity, prospects, growth, strategies, potential acquisitions, or developments in the industry in which we operate. Forward-looking statements are based upon assumptions and estimates about future events or circumstances, and are subject to risks and uncertainties. Although we believe that the expectations reflected in these forward-looking statements are reasonable, we cannot assure you that these expectations will materialize. Accordingly, our actual results may differ materially from those expressed or implied thereby. Unless otherwise specified, forward-looking statements herein speak only as of the date of this presentation. We undertake no obligation, and do not intend, to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. All subsequent written and oral forward-looking statements attributable to us or to persons acting on our behalf are expressly qualified in their entirety by the cautionary statements referred to above. Readers are cautioned not to place undue reliance on any forward-looking statements. Disclaimer 2
- 3. Today’s agenda Third quarter in brief Increased customer intake – delivering on the plan Financial performance and refinancing A strong set of numbers and second step of refinancing Broadband strategy and way forward Demand for higher broadband speeds drives revenue growth Q3 3
- 4. Third quarter in brief and operational development Anders Nilsson, CEO 4
- 5. Strong customer intake accelerates growth Increased customer intake Delivering on the plan Key metrics show good progress Increased pace of organic growth Strong broadband net additions Accelerating DTV growth Reduced churn Second step of refinancing underway Leverage reduced Average interest rate significantly lower 5
- 6. Good progress on our growth drivers Broadband subscriber base grew by 17,000 net additions, highest intake since 2007, to 594,000 RGUs - all-time high Digital TV grew for the second quarter by 8,000 to 607,000 RGUs, TiVo penetration reached 22% Unique consumer subscriber base grew by 15,000, Churn decreased from 16.4% to 14.8% Marketing shifts to bundled propositions over the coming quarters Increased focus on business segment through Phonera’s sales activities in Com Hem’s network First two steps of refinancing completed, lowering leverage from 6.4x to 3.9x, average interest down from 8.4% to 5.0% Leverage our network and speed advantage Drive DTV penetration with Superior DTV product Increased customer satisfaction Improve financial flexibility 6 Capitalize on unique bundle opportunity Leverage B2B opportunity
- 7. Total growth 1,104 1,210 Q3 13 Q3 14 Revenue (SEKm) Underlying EBITDA (SEKm) Operational Free Cash Flow (SEKm) Capex (% of revenue) (SEKm) 569 576 Q3 13 Q3 14 302 318 Q3 13 Q3 14 267 257 Q3 13 Q3 14 Third quarter financial highlights Continued strong revenue growth Accelerated revenue growth (8.1 % in Q2) Increased momentum in organic growth (2.3% in Q2) Underlying EBITDA margin lower Y-o-Y, but higher Q-o-Q (47.2% in Q2) Capex decreased with 3.6% due to lower investments in TiVo boxes OFCF increased due to lower capex and higher underlying EBITDA contribution +1.1% 24.2% +3.7% +9.6% 7 +5.3%21.3% Organic growth
- 8. 51 51 5 6 Q2 14 Q3 14 On Net Off Net Unique B2B Subscribers (000’s) B2B On Net growth Supports overall revenue growth and gross profit Integration of Phonera’s services On Net commenced during the quarter On Net margin substantially higher than Off Net margin Growth in unique subscribers, driven by On Net and in ARPU Driving revenue and gross profit growth 8 57 57 B2B Revenue (SEKm) 415 427 ARPU 70 73 Q2 14 Q3 14
- 9. 822 829 830 838 846 861 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 -2 +8 +1 +8 +8 +15 Consumer business Accelerated customer intake and rapid churn reduction Our unique consumer subscriber base grew by 15,000 to 861,000 Increased momentum in customer intake, supported by market leading broadband and DTV-services Churn decreased with 10% (or 1.6 p.p.) to 14.8% as a result of increased focus on customer satisfaction Unique consumer subscribers (000’) 16.4% 16.3% 16.3% 15.2% 16.4% .14.8%Churn Q-o-Q 9
- 10. 606 603 597 595 599 607 543 551 558 570 577 594 334 330 327 327 326 329 1,483 1,484 1,482 1,492 1,503 1,531 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Digital-TV Broadband Fixed-telephony Consumer business Growth of net additions in all product areas Consumer RGUs per service (000’) Strong growth in total consumer RGUs by 28,000 compared with 11,000 in Q2 All-time high in broadband RGUs, an increase of 17,000 compared with 7,000 in Q2, highest intake since 2007 DTV increased by 8,000 compared with 4,000 in Q2 Fixed telephony grew for the first quarter since 2011 with 3,000 RGUs +8 +17 +3 10 Q-o-Q -12 +1 -2 +10 +11 +28
- 11. 356 354 355 359 360 361 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Growth in key consumer metrics Improved broadband mix and accelerating TiVo sales Consumer ARPU (SEK) TiVo Customers (000’) 0 6 38 74 103 132 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Broadband speeds (%) 52% 48% 45% 43% 41% 8% 20% 19% 20% 20% 20% 51% 28% 33% 35% 37% 39% 41% Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 1,000-100 Mbit/s ≤ 10 Mbit/s 50-20 Mbit/s TiVo customers grew by 29,000 in Q3, a 22% penetration 65% of new customers took 100 Mbit/s and above in Q3 Continued ARPU increase of SEK 1 11 17% 22% -0.8% -0.7% +0.3% +1.2% +0.3% +0.1%
- 12. Q3 Financial performance & Refinancing Daniel Johansson, Head of Financial Control 12
- 13. -1.3% -0.4% +0.9% +0.9% +0.9% +1.0% Revenue and organic revenue growth Q-o-Q (SEKm) Including Phonera (SEKm) Q3 14 Q3 13 Change Q2 14 Consumer revenue 889 847 41 +4.9% 877 Landlord revenue 192 198 (6) -3.1% 196 B2B revenue 73 1 72 n/m 70 Other revenue 57 58 (1) -1.2% 55 Total revenue 1,210 1,104 106 +9.6% 1,198 - Of which Com Hem 1,144 1,104 41 +3.7% 1,133 - Of which Phonera 66 - 66 +6.0% 65 Strong overall revenue growth Supported by momentum in our consumer and B2B Business Consumer revenue increase driven by broadband RGUs and improved broadband and DTV tier mix Landlord decrease of 3.1% due to contract renegotiations and migration of customers to B2B B2B increase to SEK 73m of which Phonera contributed with SEK 66m Other revenue stable with further increase of iTUX revenue, however lower barter revenue 13 1,198 1,210 1,108 1,104 1,114 1,124 1,133 1,144 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
- 14. SEKm Q3 14 Q3 13 Change Q2 14 Revenue 1,210 1,104 106 +9.6% 1,198 Production costs (343) (304) (40) (348) Gross profit* 867 800 67 +8.4% 850 Gross margin 71.6% 72.5% -0.8 p.p. 70.9% Operating costs* (291) (231) (60) 284 Underlying EBITDA 576 569 7 +1.1% 566 Underlying EBITDA margin 47.6% 51.6% -4.0 p.p. 47.2% Non-recurring items (7) (33) 26 (142) Operating currency loss/gain (5) 1 (6) (3) Write-downs 0 - 0 (4) Depreciation and amortization (364) (334) (30) (357) EBIT 200 203 (3) -1.5% 60 EBIT margin 16.5% 18.4% -1.9 p.p 5.0% Net financial items (190) (308) 117 (983) Taxes (2) 23 (25) 204 Net result for the period 7 (82) 89 +108.7% (718) Overall revenue growth supported by continued momentum in the consumer and B2B business Slight pressure on gross margin due to including Phonera Decrease in underlying EBITDA margin due to including Phonera, and Q3 2013 margin exceptional high given low level of marketing and sales activities EBIT slightly lower due to higher amortization on capitalized sales costs offset by lower non-recurring items Higher net result for the period thanks to savings in interest expenses due to refinancing of debt Lower interest expenses increase net result Due to refinancing and reduced debt * Excluding non-recurring items , depreciation and amortization 14
- 15. (SEKm) Q3 14 Q3 13 Change Q2 14 Network related 73 75 (2) 75 CPE & sales costs 141 154 (12) 112 IS development 30 29 1 39 Other capex 12 9 4 12 Total capex 257 267 (9) -3.6% 239 18.3% 24.2% 35.7% 19.1% 20.0% 21.3% Capex and capex as percentage of revenue Q-o-Q (SEKm) Network related capex in line with preceding quarter CPE capex decrease due to lower investment in TiVo boxes inventory compared with Q3 2013 Higher success-based capitalized sales costs due to increased sales and up-sell activities IS development in line with previous year Other capex increase due to investments done by Phonera 15 Capex down 3.6% Lower investments in TiVo boxes during the quarter 203 267 398 215 239 257 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
- 16. Increased cash flow generation Underlying business growth transforms into increased EFCF * Redemption premiums of SEK 266m, paid interest on redeemed Senior Notes of SEK 24m and paid PIK interest on redeemed Senior PIK Notes of SEK 164m Change in NWC negatively affected by paid IPO-costs of SEK 27m One-off refinancing payments includes redemption premiums and interest on notes redeemed Excluding one-off costs for refinancing and paid IPO costs net cash from operating activities grew with SEK 80m Cash outflow from financing activities mainly relates to redemption of 35% Senior Notes and 100% of Senior PIK notes 16 SEKm Q3 14 Q3 13 Change Underlying EBITDA 576 569 7 +1.1% Non-recurring items and operating currency loss/gain (12) (32) Change in net working capital (68) (3) Interest payments on borrowings etc. (12) (98) One-off refinancing payments* (453) - Adjustments for non-cash items 3 (1) Net cash from operating activities 34 435 (401) -92.2% Gross capital expenditures (257) (267) Capital expenditures funded by financial leases - 2 Divestment of financial assets 6 0 Net cash used in investing activities (251) (265) 14 +5.2% New share issue (Over-allotment option) 567 - Borrowings - 500 Amortization of borrowings (4,047) (146) Payment of borrowing costs (6) (15) Other financial activities (28) - Cash flow from financing activities (3,514) 339 (3,854) n/m Net Cash generated (used) (3,732) 510 (4,241) n/m Cash Balance BoP 4,640 658 Cash balance EoP 909 1,168 (259) -22.2%
- 17. STEP II - Refinancing PF September 30, 2014 post NewSSN *** SEKm Senior bank debt Term Loans 3,500 Incremental facility 375 RCF 1,350 Finance leases 45 Total senior bank debt 5,270 Bond instruments New Senior Secured Notes, @5.25% 2,500 Senior Notes** @ 10.75% 1,713 Senior PIK Notes - Gross Debt 9,483 Cash Balance EoP (754) Net Debt 8,729 Pro forma leverage 3.9x Average interest cost approx. 5.0% Pre-IPO SEKm Senior bank debt Term Loans incl. Capex facility 6,252 Incremental facility - RCF - Finance leases 51 Total senior bank debt 6,303 Bond instruments Senior Secured Notes @9.25% 3,492 Senior Notes* @10.75% 2,640 Senior PIK Notes* @12.40% 2,791 Gross Debt 15,226 Cash Balance EoP (789) Net Debt 14,437 Leverage 6.4x Average interest cost approx. 8.4% Financial position end of Q3 September 30, 2014 SEKm Senior bank debt Term Loans 3,500 Incremental facility - RCF 450 Finance leases 45 Total senior bank debt 3,995 Bond instruments Senior Secured Notes @9.25% 3,492 Senior Notes* @10.75% 1,713 Senior PIK Notes - Gross Debt 9,200 Cash Balance EoP (909) Net Debt 8,291 Leverage 3.7x Average interest cost approx. 6.7% * The exchange rate 9.197 is used to convert EUR debt to SEK debt as of Pre-IPO and June 30, 2014. ** The exchange rate 9.182 is used to convert EUR debt to SEK debt as of September 30, 2014. *** Pro forma calculations as if 9,25%Senior Secured Notes were redeemed financed by issuance of new notes and drawn credit facilities as well as all IPO-costs paid as of September 30, 2014 17 Step II of financial transformation underway Average interest rate expected to continue to fall from current 6.7% to 5.0% 17
- 18. Broadband strategy Jon James, COO 18
- 19. Understanding Com Hem’s network advantage Sweden’s no. 1 superfast network & Europe’s fastest cable network Maximum speed 33% DSL only 55% LAN FTTB 12% FTTH 20-60 Mbit/s 100 Mbit/s 1 Gbit/s1 Gbit/s 500 Mbit/s Competitor infrastructure in Com Hem footprint Sweden’s no.1 superfast network According to Netflix Speed Index, Com Hem fastest ISP in Sweden every month from July 2014 Com Hem offers 500 Mbit/s to 1.6m HHs, Telia fibre reaches 700k HHs Com Hem consistently the fastest broadband in Sweden The only superfast network of scale in Sweden Highly affordable upgrade to 1 Gbit/s across the network Overbuild of Com Hem’s network stable at 67% LAN upgrades have stalled; cost per household of 1,200 – 5,000 SEK for CPE, switch upgrades plus costs for building rewiring. G-Fast unlikely to be economic or viable prior to 2016 if at all 19 Competitors
- 20. Taking our unique network advantage to market Over 200,000 broadband customers now upgraded The upgrade 200,000 customers on <50 Mbit/s upgraded to 24 Mbit/s (DOCSIS 2.0) or 50 Mbit/s (DOCSIS 3.0) August July September Customer marketing Customer letters inviting DOCSIS 2.0 customers to upgrade to a DOCSIS 3.0 modem free (plus P&P) 20 Prospect marketing From 27th August, TV-led campaign shouting ‘5x’ faster, customer upgrade plus our new proposition
- 21. Before After 899:- Per month 599:- 429:- Per month 339:- Per month 289:- Per month Per month 899:- Per month 699:- 499:- Per month 399:- Per month 339:- Per month Per month 289:- Per month Tier steps carefully designed and tested in conjoint to drive better upsell, revenue & mix Entry level remains highly price-competitive and now 5x faster than the competition Price changes in higher tiers to drive uptake in historical low volume tiers Taking our unique network advantage to market New portfolio strengthens competitive advantage and drives mix 21
- 22. Upgrade is delivering ahead of plan Successfully driving mix, volumes and customer satisfaction 22 Immediate volume effect in sales Mix of new customers taking 100 Mbit/s and above rose 5% post launch, and growing Our average base speed increased from 64 Mbit/s to 84 Mbit/s in 4 months from June 33% of eligible customers have now requested a free modem An investment in our customer base, driving major change in our competitive position and multiple upsides including NPS, churn, price
- 23. Executing on our plan Next step to encourage customers to buy bundles as standard 23 Campaign launched on 4 Nov highlighting our strengths in broadband and TV Get TiVo, the only TV solution with Netflix integrated And the fastest broadband in Sweden according to Netflix With 6 months free Netflix when you take 100 Mbit/s & Tivo Mellan (or above) Minimum ongoing price of SEK 599 in return for one-off Netflix investment of < one month ARPU Using bundles to encourage customers to take more, high tier products
- 24. Conclusions and way forward 24 Continued execution of the IPO plan Our growth initiatives: Leading TV and broadband offerings Increased customer satisfaction Introduce bundles of leading TV and broadband products B2B gearing up for On-Net growth going forward The significantly reduced cost of debt translates to high cash generation
- 25. 25 Q&A Year-End results published on February 10, 2015 25