Communication and types of communication
- 1. Verbal communication It means communicating with words, written or spoken. Verbal communication consist of speaking,writing,listening and reading.
- 2. objective fluency Clarity-Use simple languages. Content-Be brief and precise. Punctuation-polite tones and words. Pronunciation. Say something interesting and pleasing. Listening skills has to be perfect Speaking +listening = verbal communication.
- 3. Makes immediate impact. Provides opportunity for discussion and interaction. It is fastest and less expensive. Quick response and feedback. Help us to correct ourselves.
- 4. Forgotten easily. A word once uttered cannot be taken back. Impact is for short period. No legal evidence of oral communication. Very difficult to be conscious about owns body language.
- 5. Status-formal and informal status levels affects the effectiveness of face to face communication. Complexes –lack of confidence or sense of superiority. Abstracting-it is partial,selective listening, leading to loss of information Language barrier-listener should be familiar with use of language.
- 6. Face to face. Radio. Television. Videos And other media
- 7. Written communication includes traditional pen and paper letters and documents, typed electronic documents, e-mails, text chats, SMS and whatsup or anything else conveyed through written symbols such as language.
- 8. Communication forms that predominantly use written communication include handbooks, brochures, contracts, memos, press releases, formal business proposals, and the like.
- 9. The other form of verbal communication is the spoken word, either face-to-face through phone, voice chat, video conferencing or any other medium.
- 10. Various forms of informal communications such as the grapevine informal rumor mill, formal communications such as lectures, conferences are forms of oral communication. Oral communication finds use in discussions and causal and informal conversations.
- 11. Nonverbal communication entails communicating by sending and receiving wordless messages. These messages usually reinforce verbal communication, but they can also convey thoughts and feelings on their own.
- 12. Physical nonverbal communication body language or kinesics facial expressions, eye contact, body posture, gestures such as a wave, pointed finger and the like, overall body movements, tone of voice, touch, and others. Research says 55% of communication is non- verbal.
- 13. Proxemics-the study of use of space on the ground is called proxemics. Space is used to communicate meanings. The space is very less in a closed room even whisper can hear. The space is more in conferences and meetings.
- 14. Paralanguage-The way something is said, rather than what is actually said, is an important component of nonverbal communication. This includes voice quality, intonation, pitch, stress, emotion, tone, and style of speaking, Research estimates that tone of the voice accounts for 38 percent of all communications.
- 17. Other forms of nonverbal communication usually communicate one’s personality. These include: Aesthetic communication or creative expressions such as dancing, painting, and the like. Appearance or the style of dressing and grooming, which communicates one’s personality. Space language such as paintings and landscapes communicate social status and taste. Symbols such as religious, status, or ego- building symbols.
- 18. A third type of communication is visual communication through visual aids such as signs, typography, drawing, graphic design, illustration, color and other electronic resources.
- 20. Interpersonal communication is an exchange of information between two or more people. Communication skills are developed and may be enhanced or improved with increased knowledge and practice. During interpersonal communication there is message sending and message receiving.
- 21. We cannot be human alone. We live in a world filled with other people. We live together, work together and play together. We need each other for security, comfort, friendship and love. We need each other to mature through dialogue. We need each other to achieve our goals and objectives.
- 22. Get acquainted Express emotions to others Share information Persuade others to understand our personal views Build relationships
- 23. ► Direct interpersonal communication involves a direct face-to-face relationship between the sender and receiver of a message, who are in an interdependent relationship Eg group communication Public communication. Family communication Organizational communication. Mass communication.
- 24. Observation Suggestions Asking ideas and queries