Communication in QA's life
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The document discusses the evolving role of Quality Assurance (QA) in software testing, emphasizing a shift towards Quality Engineering that integrates quality throughout the development process. It highlights the importance of communication in both interpersonal relationships and in QA roles, illustrating how lack of communication can lead to frustration and conflict. Additionally, the document outlines the distinction between soft skills and hard skills, indicating that both are crucial for effective QA professionals.
Communication in QA's life
- 2. Communication in QAβs life Speaker: Oksana Kharchuk Senior QA Engineer
- 3. Content β’ Who is QA? β’ Developer & QA β’ BA & QA β’ Customer & QA β’ Time Management β’ Soft skills β’ Top 14 skills for QA
- 5. β’ To date, quality assurance (QA) has been the approach of choice in the software testing world. But QA is now an increasingly complex field that encompasses a wide variety of skills and technology. β’ To keep pace with this growth, weβll see a strong shift from QA to quality engineering, as the latter better reflects the growing responsibilities that now fall under the quality umbrella. In 2019 and beyond, we can expect quality engineering to emerge in a big way as teams embed quality throughout the entire development process and expand the number of people with whom quality engineers must collaborate.
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- 7. A husband and a wife, living in the same house, are not communicating with each other. Or letβs say there is nothing to communicate between them. They just text each other if anything important to be taken care. Otherwise both are busy in their own lives and do not disturb / take care much about each other. What happens after days? A frustration rises, irritation multiplies, anger surfaces and an explosion occurs. A relationship strengthens only if there are frequent communications, rare fights and multiple agreements and celebrations with each other. 7
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- 9. ο± Inability to accept criticism ο± Π‘allousness and indifference ο± Difficult people β’ How QA says about an issue: - βhey! there is a bug, it doesnβt work correctlyβ - βhey! Iβm not sure whether Iβm doing the right thing, this is what I expected but something different happened.β 9
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- 21. Soft skills is the term used for those skills that are not technical or job-related. βHard skillsβ, by contrast, is a phrase usually used to describe job-specific skills. 21
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