Communication skills Revised PPT
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This document discusses communication and provides details on several topics related to communication including: - The definition of language and how it employs words to communicate ideas in a meaningful way. - The different levels of communication including extra personal, intrapersonal, interpersonal, organizational, and mass communication. - The different flows of communication such as downward, upward, lateral, and diagonal. - The different types of communication networks including formal and informal models. - The definition of barriers to communication and the classification of different types of barriers including intrapersonal, interpersonal, and organizational barriers.
Communication skills Revised PPT
- 3. Index Communication Process of Communication Language as a tool of communication Levels of communication Flow of communication Communication networks Importance of technical communication
- 4. language The first thing that comes to mind is words. Language employs a combination of words to communicate ideas in meaningful way. By changing the word order in a sentence, you can change its meaning, and even make it meaningless.
- 5. Characteristics Artificial Restricted Abstract Arbitrary Creative Redundant Recursive
- 6. Levels of communication Extra personal communication Intrapersonal communication Interpersonal communication Organizational communication Mass communication
- 7. Flow of communication Downward Upward Lateral Diagonal
- 8. Communication networks Formal network models Informal network models
- 11. Noise Any interference in the message sent and message received leads to the production of noise.
- 12. Classification Intrapersonal • Wrong assumption • Varied perceptions • Differing backgrounds • Wrong inferences • Impervious categories • Categorical thinking Interpersonal • Limited vocabulary • Incongruity of verbal and non verbal messages • Emotional outburst • Communication selectivity • Cultural variations • Poor listening skills • Noise in the channel organizational • Too many transfer stations • Fear of superiors • Negative tendencies • Use of inappropriate media • Information overload