Comn skills
- 3. Communication… . Communication is the process of exchanging information and ideas. . An active process, it involves encoding, transmitting, and decoding intended messages.
- 5. Competence in Communication – in speaking and listening – is prerequisite to person’s personal, and professional success in life. Oral communication competence can contribute to individuals' social adjustment and participation in satisfying interpersonal relationships. BECAUSE…cation is Important ? iBEbe is Important ? Important ?
- 6. Continued… The ability to communicate is valuable for obtaining employment and maintaining successful job performance. When working as a team, effective communication helps in conflict management and problem solving Effective communication is a key skill in Impression management.
- 8. For Effective Interpersonal Relationships Positive Attitude Listening Skills Verbal & Non-Verbal Self Expression
- 9. BENEFITS It helps us to feel good about both ourselves and others. It leads to the development of mutual respect for each other. It increases our self-esteem. It helps us achieve our goals. It minimizes hurting and alienating other people.
- 10. It reduces anxiety. It protects us from being taken advantage of by others. It enables us to make decisions and free choices in life. It enables us to express, both verbally and non- verbally, a wide range of feelings and thoughts, both positive and negative.
Editor's Notes
- #12: The cornerstone of effective communication is the ability to listen and to accomplish this in an active manner. Often communication fails because people have not actually heard to the message or have only listened to part of it. As a result, they may have assumed or misinterpreted what was actually said. In the professional arena, good listening skills are necessary in order to communicate that you want to help. Expressing refers to the ability to effectively say what we want to say. Verbal refers to what we say with words Non-verbal refers to all the other ways we communicate, via body language, tone etc. We’ll come back to this as it’s very important part of the communication process. Now we are going to focus on listening.