Improving business communication skills
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Effective business communication skills are vital for successful interactions with coworkers and customers. Business communication involves more than just speech, and includes body language, tone of voice, word choice, clarifying messages, and communication style. The document discusses different mediums of communication used in business including listening skills, official communication, written communication, and the importance of body language. It provides steps for improving communication and concludes with suggestions.
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Improving business communication skills
- 1. IMPROVING BUSINESS COMMUNICATION SKILLS Dr. Sheeba College of Science and Humanities- Howtat
- 5. What is business communication? Effective business communication skills are vital to successful co-worker and customer interactions. Both the speaker and the listener share responsibility of making the message clear, but effective communication goes far beyond simple speech and hearing. Body language, tone of voice, word choice, message clarification and communication style all come into play, and can make the difference between success and failure in interpersonal transactions and interactions.
- 8. Listening
- 11. Steps
- 12. Step-2
- 13. Step-3
- 14. Step-4
- 15. Body Language
- 16. What needs to be communicated?
- 17. Conclusion
- 18. Suggestions