Complaints comments
- 1. No issue observed with existing serving sites. Planned site MDKA2420 will further improve coverage and quality issues. Currently no timelines can be given. No issue observed with existing serving sites. Planned site will further improve coverage and quality issues. Currently no timelines can be given. No issue observed with existing serving sites. Planned sites in future phases will further improve coverage and quality issues. Currently no timelines can be given. No issue observed with serving sites. Operational issue observed due to ongoing KESC strike. Teams are trying to resolve the issue ASAP. Currently no timelines can be given. Operational issue observed. Concerned teams are already working on it. Provided address is incorrect, however on customer request, effected location has been check and operational issue is found which is now resolved Halted site MDKA2066 will resolve coverage and quality issues in the area. Currently no timelines can be given. Operational issue resolved. No issue observed in serving sites. Visit is planned at customer place to verify the issue. Customer is not attending the call. Customer is not available at the affected area to verify the root cause. Customer number is not responding. Issue resolved. Confirm by customer. Serving site has been dismantled as per PTA instructions. Site lies in Dharki airstrip funnel area. Measures have already been taken to improve coverage and quality issues in the area. It’s a multi server environment and dedicated solution is required to cater this problem. Dedicated solution is required to provide coverage in the basement area. Not a RF issue. Customer has been advised to visit nearest business centre for SIM replacement. Dedicated solution required to enhance coverage. Currently no time line can be given. Customer is not sure about problem persistence.