SlideShare a Scribd company logo
1
2
Who is Concur?
How does it work?
How does it help us?
Who else uses it?
2
3
Who is Concur?
3
4
Concur Fast Facts
• Cloud-based solution for travel, expense, and AP automation
• 22,000 clients; 20 million end-users; 150 countries worldwide
• Over 50% of Concur clients have less than 500 employees
• More than half of the Fortune 500 use Concur
• Fully compliant - SSAE16 Type II, PCI, ISO 20000 & 270001
• Multiple recipient of Forbes’ Most Innovative Small Company
We are the
trusted provider
to the US
Federal
Government
and to many
of the largest
financial
organizations
4
5 5
How does it work?
6
How it works…
Take a picture of the receipt
with Concur’s Expenseit app
Report goes through
company workflow
approval process
Quickly and easily reconcile
corporate card statements
Add company-required details such as
Business Purpose, Attendees, or
Job/Project and submit for approvalReceipts are uploaded directly into Concur.
OCR creates cash expense entries or ties
receipts to incoming corp card transactions
(if purchased on a corporate card)
Expenses are uploaded into accounting software
and cash expenses are reimbursed to
employees via Direct Deposit
7
8 8
How does it help
us?
9
Reduce month-end close times
99
Payment Type Approval Status Vendor Posted Date Transaction Date Posted Amount
Corporate Card CBCP Unassigned Office Depot Jan 30, 2012 Jan 30, 2012 95.20
Corporate Card CBCP Unassigned Xerox equipment Feb 2, 2012 Feb 2, 2012 245.95
Corporate Card CBCP Unassigned AT&T Feb 12, 2012 Feb 12, 2012 165.20
Corporate Card CBCP Unassigned Best Buy Feb 13, 2012 Feb 13, 2012 210.00
Corporate Card CBCP Unassigned Staples Feb 15, 2012 Feb 15, 2012 45.95
Corporate Card CBCP Unassigned Office Max Feb 16, 2012 Feb 16, 2012 195.20
Corporate Card CBCP Unassigned City Hardware Feb 16, 2012 Feb 16, 2012 240.00
Corporate Card CBCP Unassigned Amazon Feb 17, 2012 Feb 17, 2012 210.95
Expense Accrual
Accrual Date: Apr 25, 2013
( )
10
Top Spenders by
Employee
Top Spenders by
Vendor
Insight into Your Spend
Client & Project Spend
Breakdown
1010
11
Integrates with existing applications
1111
12
Savings through automation
Overall T&E
spend reduced
by 10-15%
Average time savings per
expense report
33 minutes
Expense
processing costs
reduced by 51%
42% faster
expense
reimbursement
times
Improved travel vendor negotiations by 30-40%
13 13
Who
else
uses
it?
14
Enterprise solutions…
Concur Clients
15
… for mid-market companies Clients
16
What others are saying…
“Zero complaints. It’s fast, easy to use,
and accurate. Concur offers an
attractive solution that employees want
to use.”
Ellen M. Class – Worldwide Controller
Bourns Inc.
“I have an IT background, and
I’ve managed countless tech
implementations. I’ve never
seen anything like this, it was
simply amazing. I have
complete confidence in
Concur.”
Peggy Wilkerson - Purchasing
Manager
Pegasus Solutions
“We began by moving from a manual system to Concur,
and with 2000 reports a year, that was an enormous time
savings. Visibility, savings, compliance…thanks to
Concur, we’ve got it all.”
Erin Tasker – Sr. Accounting Specialist
Acumed
“The implementation of Concur’s travel
solution was the smoothest I’ve
encountered in my nearly 30 years in
T&E and meetings management.”
Ralph Colunga – Director of Global T&E
Salesforce.com
“We have reduced the time it takes
employees to complete an expense report
by 75 percent and have cut the time it
takes to process an expense report by
more than 66 percent. Employee response
has been overwhelmingly positive and
adoption has been exceptional. ”
Rob Dancer – CFO
Educational Data Systems
Concur Intro

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Concur Intro

  • 1. 1
  • 2. 2 Who is Concur? How does it work? How does it help us? Who else uses it? 2
  • 4. 4 Concur Fast Facts • Cloud-based solution for travel, expense, and AP automation • 22,000 clients; 20 million end-users; 150 countries worldwide • Over 50% of Concur clients have less than 500 employees • More than half of the Fortune 500 use Concur • Fully compliant - SSAE16 Type II, PCI, ISO 20000 & 270001 • Multiple recipient of Forbes’ Most Innovative Small Company We are the trusted provider to the US Federal Government and to many of the largest financial organizations 4
  • 5. 5 5 How does it work?
  • 6. 6 How it works… Take a picture of the receipt with Concur’s Expenseit app Report goes through company workflow approval process Quickly and easily reconcile corporate card statements Add company-required details such as Business Purpose, Attendees, or Job/Project and submit for approvalReceipts are uploaded directly into Concur. OCR creates cash expense entries or ties receipts to incoming corp card transactions (if purchased on a corporate card) Expenses are uploaded into accounting software and cash expenses are reimbursed to employees via Direct Deposit
  • 7. 7
  • 8. 8 8 How does it help us?
  • 9. 9 Reduce month-end close times 99 Payment Type Approval Status Vendor Posted Date Transaction Date Posted Amount Corporate Card CBCP Unassigned Office Depot Jan 30, 2012 Jan 30, 2012 95.20 Corporate Card CBCP Unassigned Xerox equipment Feb 2, 2012 Feb 2, 2012 245.95 Corporate Card CBCP Unassigned AT&T Feb 12, 2012 Feb 12, 2012 165.20 Corporate Card CBCP Unassigned Best Buy Feb 13, 2012 Feb 13, 2012 210.00 Corporate Card CBCP Unassigned Staples Feb 15, 2012 Feb 15, 2012 45.95 Corporate Card CBCP Unassigned Office Max Feb 16, 2012 Feb 16, 2012 195.20 Corporate Card CBCP Unassigned City Hardware Feb 16, 2012 Feb 16, 2012 240.00 Corporate Card CBCP Unassigned Amazon Feb 17, 2012 Feb 17, 2012 210.95 Expense Accrual Accrual Date: Apr 25, 2013 ( )
  • 10. 10 Top Spenders by Employee Top Spenders by Vendor Insight into Your Spend Client & Project Spend Breakdown 1010
  • 11. 11 Integrates with existing applications 1111
  • 12. 12 Savings through automation Overall T&E spend reduced by 10-15% Average time savings per expense report 33 minutes Expense processing costs reduced by 51% 42% faster expense reimbursement times Improved travel vendor negotiations by 30-40%
  • 15. 15 … for mid-market companies Clients
  • 16. 16 What others are saying… “Zero complaints. It’s fast, easy to use, and accurate. Concur offers an attractive solution that employees want to use.” Ellen M. Class – Worldwide Controller Bourns Inc. “I have an IT background, and I’ve managed countless tech implementations. I’ve never seen anything like this, it was simply amazing. I have complete confidence in Concur.” Peggy Wilkerson - Purchasing Manager Pegasus Solutions “We began by moving from a manual system to Concur, and with 2000 reports a year, that was an enormous time savings. Visibility, savings, compliance…thanks to Concur, we’ve got it all.” Erin Tasker – Sr. Accounting Specialist Acumed “The implementation of Concur’s travel solution was the smoothest I’ve encountered in my nearly 30 years in T&E and meetings management.” Ralph Colunga – Director of Global T&E Salesforce.com “We have reduced the time it takes employees to complete an expense report by 75 percent and have cut the time it takes to process an expense report by more than 66 percent. Employee response has been overwhelmingly positive and adoption has been exceptional. ” Rob Dancer – CFO Educational Data Systems

Editor's Notes

  • #4: Slide #11 Emotional Pathway- RATIONAL DROWNING KEY POINT: Many other indirect costs may be hitting your bottom line when using outdated expense reporting processes, such as spreadsheets with paper receipts. Moving to a paperless expense-management solution can help with future cost avoidance including hiring of additional accounting staff. While processing costs and costs associated with lost productivity are easy to determine there are many areas and hidden costs related to expense reporting that companies don’t take into account. These ‘lost savings’ include: Lost sales – how many deals are being missed by sales being taken away from their core tasks… how much could one deal be worth? How much is that in lost revenue over a year? Non-compliance – best-in-class expense reporting benefits from 87% policy compliance compared to 50% for laggards. Are you able to easily determine if staff are following your expense policy? Maybe you don’t have an expense policy in place. Limited visibility into spend to make smarter decisions – With lack of visibility into spend there is a missed opportunity for savings. What decisions could you act on quickly if you could have access to spend data reports in minutes? Imagine how different it would be preparing for an audit. Much less stressful, that is for sure. Reallocating or Hiring additional AP staff – imagine being able to avoid the cost of hiring additional AP staff to manage expense reporting or being able to reallocate current staff to more strategic initiatives that you may have on the back burner due to lack of resources. Paper storage – the amount of space and resources to manage What other indirect costs are hitting your bottom line by not moving to a more streamlined efficient expense reporting process? What other cost avoidance measures are you missing out on?
  • #5: Emotional Pathway- OUR SOLUTION Concur’s best practices, certifications and attestations ensure client information is safe and protected and services are available and perform properly We are the trusted provider to the US federal Government and to many of the largest financial organizations The Concur® Trust Platform is founded on two key elements essential to any business: good security and service management. Using industry best practices, Concur operates a framework of audited processes and controls that help protect client information from unauthorized access and ensures Concur’s online services operate to meet customers’ demand. In addition to state-of-the-art technology and hosting facilities, the Concur Trust Platform relies on a unique combination of trained personnel, mature business processes, and frequent audits against a variety of international and U.S. standards to deliver a level of security and confidence unmatched in the industry. Question: Will the audience know what ISO 27001 is? If not, an intro into what it is/what it means would be helpful. Since ISO 27001 is best practice and is considered a hallmark of extremely good information security, working with a company who are ISO 27001 accredited gives you reassurance that they’re looking after your data extremely well.  ISO 27001 is a voluntary certificate, so companies don’t have to have it, and it does cost a company to invest in pursuit of the certificate.  If a company has taken the time and resources to gain this certificate then you can be confident that they take information security seriously.
  • #6: Slide #11 Emotional Pathway- RATIONAL DROWNING KEY POINT: Many other indirect costs may be hitting your bottom line when using outdated expense reporting processes, such as spreadsheets with paper receipts. Moving to a paperless expense-management solution can help with future cost avoidance including hiring of additional accounting staff. While processing costs and costs associated with lost productivity are easy to determine there are many areas and hidden costs related to expense reporting that companies don’t take into account. These ‘lost savings’ include: Lost sales – how many deals are being missed by sales being taken away from their core tasks… how much could one deal be worth? How much is that in lost revenue over a year? Non-compliance – best-in-class expense reporting benefits from 87% policy compliance compared to 50% for laggards. Are you able to easily determine if staff are following your expense policy? Maybe you don’t have an expense policy in place. Limited visibility into spend to make smarter decisions – With lack of visibility into spend there is a missed opportunity for savings. What decisions could you act on quickly if you could have access to spend data reports in minutes? Imagine how different it would be preparing for an audit. Much less stressful, that is for sure. Reallocating or Hiring additional AP staff – imagine being able to avoid the cost of hiring additional AP staff to manage expense reporting or being able to reallocate current staff to more strategic initiatives that you may have on the back burner due to lack of resources. Paper storage – the amount of space and resources to manage What other indirect costs are hitting your bottom line by not moving to a more streamlined efficient expense reporting process? What other cost avoidance measures are you missing out on?
  • #9: Slide #11 Emotional Pathway- RATIONAL DROWNING KEY POINT: Many other indirect costs may be hitting your bottom line when using outdated expense reporting processes, such as spreadsheets with paper receipts. Moving to a paperless expense-management solution can help with future cost avoidance including hiring of additional accounting staff. While processing costs and costs associated with lost productivity are easy to determine there are many areas and hidden costs related to expense reporting that companies don’t take into account. These ‘lost savings’ include: Lost sales – how many deals are being missed by sales being taken away from their core tasks… how much could one deal be worth? How much is that in lost revenue over a year? Non-compliance – best-in-class expense reporting benefits from 87% policy compliance compared to 50% for laggards. Are you able to easily determine if staff are following your expense policy? Maybe you don’t have an expense policy in place. Limited visibility into spend to make smarter decisions – With lack of visibility into spend there is a missed opportunity for savings. What decisions could you act on quickly if you could have access to spend data reports in minutes? Imagine how different it would be preparing for an audit. Much less stressful, that is for sure. Reallocating or Hiring additional AP staff – imagine being able to avoid the cost of hiring additional AP staff to manage expense reporting or being able to reallocate current staff to more strategic initiatives that you may have on the back burner due to lack of resources. Paper storage – the amount of space and resources to manage What other indirect costs are hitting your bottom line by not moving to a more streamlined efficient expense reporting process? What other cost avoidance measures are you missing out on?
  • #10: Emotional Pathway- OUR SOLUTION Get insight into your spend: Easy-to-use on-demand data analysis and reporting capabilities transform raw expense data into useful information that helps drive decision making Detailed reporting reconciles data from multiple sources; it gives you a complete view into your expense information. For example, if you look at the Top Spenders by Vendor, you can see that there’s a huge spend with Hertz – might be a good time to negotiate lower rates. The result is actionable intelligence that puts you in control to negotiate better deals with suppliers you use most. With Concur, you have clear insight into how your company and employees spend their travel and expense budgets.
  • #11: Emotional Pathway- OUR SOLUTION Get insight into your spend: Easy-to-use on-demand data analysis and reporting capabilities transform raw expense data into useful information that helps drive decision making Detailed reporting reconciles data from multiple sources; it gives you a complete view into your expense information. For example, if you look at the Top Spenders by Vendor, you can see that there’s a huge spend with Hertz – might be a good time to negotiate lower rates. The result is actionable intelligence that puts you in control to negotiate better deals with suppliers you use most. With Concur, you have clear insight into how your company and employees spend their travel and expense budgets.
  • #12: Emotional Pathway- OUR SOLUTION Get insight into your spend: Easy-to-use on-demand data analysis and reporting capabilities transform raw expense data into useful information that helps drive decision making Detailed reporting reconciles data from multiple sources; it gives you a complete view into your expense information. For example, if you look at the Top Spenders by Vendor, you can see that there’s a huge spend with Hertz – might be a good time to negotiate lower rates. The result is actionable intelligence that puts you in control to negotiate better deals with suppliers you use most. With Concur, you have clear insight into how your company and employees spend their travel and expense budgets.
  • #14: Slide #11 Emotional Pathway- RATIONAL DROWNING KEY POINT: Many other indirect costs may be hitting your bottom line when using outdated expense reporting processes, such as spreadsheets with paper receipts. Moving to a paperless expense-management solution can help with future cost avoidance including hiring of additional accounting staff. While processing costs and costs associated with lost productivity are easy to determine there are many areas and hidden costs related to expense reporting that companies don’t take into account. These ‘lost savings’ include: Lost sales – how many deals are being missed by sales being taken away from their core tasks… how much could one deal be worth? How much is that in lost revenue over a year? Non-compliance – best-in-class expense reporting benefits from 87% policy compliance compared to 50% for laggards. Are you able to easily determine if staff are following your expense policy? Maybe you don’t have an expense policy in place. Limited visibility into spend to make smarter decisions – With lack of visibility into spend there is a missed opportunity for savings. What decisions could you act on quickly if you could have access to spend data reports in minutes? Imagine how different it would be preparing for an audit. Much less stressful, that is for sure. Reallocating or Hiring additional AP staff – imagine being able to avoid the cost of hiring additional AP staff to manage expense reporting or being able to reallocate current staff to more strategic initiatives that you may have on the back burner due to lack of resources. Paper storage – the amount of space and resources to manage What other indirect costs are hitting your bottom line by not moving to a more streamlined efficient expense reporting process? What other cost avoidance measures are you missing out on?