Concur Automated Travel and Expense Management

Editor's Notes

• #9: [Our Solution] Here’s our approach. We’ve created the Concur platform. A new approach to managing total spend that’s designed the way the world SHOULD work—to manage spend the way spend happens today. Concur is a solution designed for control AND flexibility. Designed to manage your total spend. Because with Concur you can: Integrate all your spend data from any source—from your vendor invoices, expense reports and travel itineraries; from your HR, ERP and other back-office systems; from your TMC; from your various credit cards—into a single source of truth for every dollar you spend. Create an efficient, versatile AP engine to reduce costs associated with inefficient manual and paper-based processes while increasing operational efficiency by automating the time-consuming process of collecting, submitting, approving and paying for purchases. Deliver in-depth insight into your spend, so you don’t just track your budget, you control spend before it’s spent. Create a mobile experience that will stick with your employees—so business owners can approve invoices from wherever they are.
• #10: Companies total spend can broken into three categories – 10% relates to Travel & Expense Costs, 35% relates to Payroll and 55% relates to AP/Vendor Invoicing. Everyone on the phone today has automated T&E spend through Concur, most of you have automated through a payroll service like ADP, however what we’re finding is this largest category of spend remains manual for business today. But let’s face it for accurate cash flow planning you need one system that pulls together both T&E and vendor invoicing to encompass 65% of your total spend.
• #15: Emotional Pathway- OUR SOLUTION With over 20,000 deployments in more than 100 countries we have a strong track record of helping our customers get value from automating their T&E process. 9,000 of those clients are small and medium-sized businesses in North America, just like you. Concur is not just about “automating the expense process” but transforming how businesses capture and manage spend. Concur is a truly special place. Our founders are still leading 20 years later. Our culture is built on humanity where there’s a high level of trust as well as risk. All of this is reflected in our commitment to deliver the best for our customers. You can have confidence that we’ve developed the functionality to meet your needs for today, but we also have the flexibility and functionality to fit your business in the future as it grows. We have the know-how and relationships that can only be gained from 20+ years of T&E specific experience. We can be deployed across all your offices, whatever your size and global span. Not only is Concur innovating but we’re investing in a vibrant community of emerging T&E sector companies through the Concur Perfect Trip Fund. (150M fund). I share that only to illustrate how we’re thinking about change and how we’re leading the industry into the future. You will not get this complete integration and vision from any other vendor. Through a unique combination of strategic investment and value-added partnership opportunities within the travel ecosystem, Concur continues to extend the Concur T&E Cloud and make it the global platform for innovation for business travel.
• #19: NOTE: UI Talk Track WE’VE CREATED Travel booking tools with a consumer LOOK AND feel that your travelers will recognize. This eases change management and drives adoption. We have many stories of high adoption and it’s not uncommon to hear clients achieving 90+% adoption…even without a mandate. What you see here: Quickly navigate search results with a familiar grid (used in consumer world) Web 2.0 tools (on the right) to narrow or expand search times See the tabs across the top, these are all your travel and expense needs in one place – a single profile and login for the end user The end user’s profile includes travel preferences, travel reward numbers, card data and trip templates for easy and fast travel booking…less keying in of data (i.e. name info, cc numbers, and reward numbers – they are automatically applied to reservation, or available in a drop down) For the end user – convenience = time saved For you (the company) - policy and preferred suppliers are built in to travellers options = control
• #29: Finally, a manual, paper-driven system simply isn’t scalable. As your business grows, you will have more people traveling more often and more expenses to manage. Letting this growth happen while maintaining comfortable profit margins and keeping expenses low requires tremendous visibility into your spend and how that spend matches up to your goals and priorities of your business.  
• #32: Concur’s Invoice management solution modernizes your current invoice process and includes all the fundamental components you would expect from invoice management software: Ability to set up new vendors quickly Ability to process procurement requests and P.O.s Invoice capture via multiple means Approval routing capabilities and tracking Payment capabilities KPI and reporting tools
• #33: One interface – you’re familiar with, already trained AP staff on these controls – not separate logon or look and feel Very competitive – you can do this because Business logic together Yes we do OCR – but we also have rules that populate invoice) And then finally we can auto route (rules that drive efficiency and accuracy) Same UX and functions as Payment Request screen Basic fields pre-populated via OCR Flexible form (custom and routing fields) VERIFICATION TAB – modeled after payment request screen Side by side view (invoice image, and data fields) All the same layout and function Data is populated based on OCR technology Standard Header and Line Item fields will be populated by OCR (underlying provider is Brainware) Any field standard or custom can be added to the screen based on client need, however OCR will only populate the standard fields you’ve been used to with current Intelligent Capture (will review)
• #34: Via ACH Checks Card authorization email Based on YOUR payment terms