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Construction Project
Management Software UserView
Lessons from real software users
Abstract

We surveyed construction professionals for three months to better understand
the use and effectiveness of software in construction project management. We
compiled our responses in our UserView report to answer the following:

• What types of software do construction professionals use to manage projects?
• How satisfied are construction professionals with their software?
• What are the common obstacles to effective project management?
• How well does construction project management deliver promised benefits?
Construction Project Management Software Adoption

8%

6%

25%
61%

Specialized
Generic
Homegrown
Manual

The vast majority (94 percent) of our sample used some type of software to
manage their construction projects and only six percent used manual methods.
Software Deployment Methods of Respondents

43%
57%

Cloud-based
On-premise

Construction project management software users are open to Cloud-based
systems with 57 percent reporting that they access their software over the Web.
How Well Systems Fit Construction Professionals’ Needs

Specialized

Homegrown

Manual

Generic
0%

20%

40%
Yes

60%

80%

100%

No

Construction project management (i.e. specialized) software users were most
satisfied with their software with 72 percent reporting the system met their needs.
How Often Projects Are Completed Under Budget

Specialized

Generic

Manual

Homegrown
0%

20%

Almost all the time

40%

60%

Most of the time

80%

100%

Some of the time

Specialized software users reported superior project outcomes with 67 percent
reporting that they complete projects under budget most of the time.
How Often Projects Are Completed Ahead of Schedule

Homegrown

Specialized

Generic

Manual
0%

20%

Almost all the time

40%

60%

Most of the time

80%

100%

Some of the time

No survey respondents who relied on manual methods to manage their projects
reported that they complete projects ahead of schedule almost all the time.
Obstacles to Delivering Projects On Budget

Inaccurate initial project estimates
Working from incomplete design plans
Scope of work definition disputes
Uncaptured change orders
Missed/delayed communications
Materials delays/price increases
Insurance claims
Penalties for damages
0%
Often

Occassionally

20%

40%

60%

Rarely

80%

100%

Never

The top challenges to delivering projects on budget were receiving inaccurate cost
estimates for the project and working from incomplete design plans.
Obstacles to Delivering Projects On Schedule

Change orders altering plans
Scope creep
Unforeseen site conditions
Working from incomplete design plans
Delayed document execution
Materials delays
Issues obtaining proper licenses
Missed/delayed communications
0%
Often

Occassionally

20%

40%
Rarely

60%

80%

100%

Never

The top challenges to delivering projects on schedule were changes to project
plans, changes to the scope of projects, and issues with the construction site.
Professionals’ General Project Management Challenges

Software adoption
Standardizing project documentation
Updating everyone on recent information
Working from incomplete design plans
Resolving disputes in a timely manner
Accurately defining the scope of work
Obtaining appropriate project approvals
Unforeseen site conditions
Managing document permissions
Fluctuating material prices
0%
Often

Occasionally

20%

40%

Rarely

60%

80%

100%

Never

65 percent of our sample reported that software adoption was often or occasionally
a challenge to managing their projects effectively.
Construction Project Management Software Benefits

Process standardization
Access to detailed project documentation
Better project collaboration
Faster document approvals
Able to manage larger projects
Able to manage more projects
Improved data accuracy
Easier to keep detailed daily job logs
Improved scheduling & time management
0%
Very well

Well

20%

40%

Somewhat

60%

80% 100%
Not at all

The top benefits of construction project management software were standardizing
processes, access to detailed project documents and project collaboration.
Satisfaction with Project Management Features

RFI tracking
Document management
Submittal / transmittal management
Daily job log
Project scheduling
Punch list tool
Purchase order management
Change order management
Subcontractor billing
Bid management
0%
Very satisfied

Satisfied

20%

40%
Somewhat

60%

80%

100%

Not at all

58 percent of software users were very satisfied or satisfied with their RFI tracking
while 59 percent reported similar satisfaction with submittal management.
Satisfaction with Software Vendor Services

Email and phone support
Training
Issue resolution
Implementation
User knowledgebase
Product enhancement updates
Version upgrades
User conferences
0%
Very satisfied

Satisfied

20%

40%

60%

Somewhat

80%

100%

Not at all

62 percent of users were very satisfied or satisfied with their vendor’s user support.
Meanwhile, 60 percent of users reported similar satisfaction with vendor training.
Learn More About Construction Software

Read Report

Read the full report

Get Free Quotes

Get free price quotes on top
construction software

Get Free Demos

Get free demos on top
construction software
@SoftwareAdvice

/company/software-advice

/SoftwareAdvice

@SoftwareAdvice

Software Advice™ is a trusted resource for software buyers. The company's
website, www.softwareadvice.com, provides detailed reviews, comparisons and
research to help organizations choose the right software. Meanwhile, the company’s
team of software analysts provide free telephone consultations to help each
software buyer identify systems that best fit their needs. In the process, Software
Advice connects software buyers and sellers, generating high-quality opportunities
for software vendors.

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Software Advice UserView: Construction Project Management Report 2013

  • 1. Construction Project Management Software UserView Lessons from real software users
  • 2. Abstract We surveyed construction professionals for three months to better understand the use and effectiveness of software in construction project management. We compiled our responses in our UserView report to answer the following: • What types of software do construction professionals use to manage projects? • How satisfied are construction professionals with their software? • What are the common obstacles to effective project management? • How well does construction project management deliver promised benefits?
  • 3. Construction Project Management Software Adoption 8% 6% 25% 61% Specialized Generic Homegrown Manual The vast majority (94 percent) of our sample used some type of software to manage their construction projects and only six percent used manual methods.
  • 4. Software Deployment Methods of Respondents 43% 57% Cloud-based On-premise Construction project management software users are open to Cloud-based systems with 57 percent reporting that they access their software over the Web.
  • 5. How Well Systems Fit Construction Professionals’ Needs Specialized Homegrown Manual Generic 0% 20% 40% Yes 60% 80% 100% No Construction project management (i.e. specialized) software users were most satisfied with their software with 72 percent reporting the system met their needs.
  • 6. How Often Projects Are Completed Under Budget Specialized Generic Manual Homegrown 0% 20% Almost all the time 40% 60% Most of the time 80% 100% Some of the time Specialized software users reported superior project outcomes with 67 percent reporting that they complete projects under budget most of the time.
  • 7. How Often Projects Are Completed Ahead of Schedule Homegrown Specialized Generic Manual 0% 20% Almost all the time 40% 60% Most of the time 80% 100% Some of the time No survey respondents who relied on manual methods to manage their projects reported that they complete projects ahead of schedule almost all the time.
  • 8. Obstacles to Delivering Projects On Budget Inaccurate initial project estimates Working from incomplete design plans Scope of work definition disputes Uncaptured change orders Missed/delayed communications Materials delays/price increases Insurance claims Penalties for damages 0% Often Occassionally 20% 40% 60% Rarely 80% 100% Never The top challenges to delivering projects on budget were receiving inaccurate cost estimates for the project and working from incomplete design plans.
  • 9. Obstacles to Delivering Projects On Schedule Change orders altering plans Scope creep Unforeseen site conditions Working from incomplete design plans Delayed document execution Materials delays Issues obtaining proper licenses Missed/delayed communications 0% Often Occassionally 20% 40% Rarely 60% 80% 100% Never The top challenges to delivering projects on schedule were changes to project plans, changes to the scope of projects, and issues with the construction site.
  • 10. Professionals’ General Project Management Challenges Software adoption Standardizing project documentation Updating everyone on recent information Working from incomplete design plans Resolving disputes in a timely manner Accurately defining the scope of work Obtaining appropriate project approvals Unforeseen site conditions Managing document permissions Fluctuating material prices 0% Often Occasionally 20% 40% Rarely 60% 80% 100% Never 65 percent of our sample reported that software adoption was often or occasionally a challenge to managing their projects effectively.
  • 11. Construction Project Management Software Benefits Process standardization Access to detailed project documentation Better project collaboration Faster document approvals Able to manage larger projects Able to manage more projects Improved data accuracy Easier to keep detailed daily job logs Improved scheduling & time management 0% Very well Well 20% 40% Somewhat 60% 80% 100% Not at all The top benefits of construction project management software were standardizing processes, access to detailed project documents and project collaboration.
  • 12. Satisfaction with Project Management Features RFI tracking Document management Submittal / transmittal management Daily job log Project scheduling Punch list tool Purchase order management Change order management Subcontractor billing Bid management 0% Very satisfied Satisfied 20% 40% Somewhat 60% 80% 100% Not at all 58 percent of software users were very satisfied or satisfied with their RFI tracking while 59 percent reported similar satisfaction with submittal management.
  • 13. Satisfaction with Software Vendor Services Email and phone support Training Issue resolution Implementation User knowledgebase Product enhancement updates Version upgrades User conferences 0% Very satisfied Satisfied 20% 40% 60% Somewhat 80% 100% Not at all 62 percent of users were very satisfied or satisfied with their vendor’s user support. Meanwhile, 60 percent of users reported similar satisfaction with vendor training.
  • 14. Learn More About Construction Software Read Report Read the full report Get Free Quotes Get free price quotes on top construction software Get Free Demos Get free demos on top construction software
  • 15. @SoftwareAdvice /company/software-advice /SoftwareAdvice @SoftwareAdvice Software Advice™ is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors.