Conversational coaching. Aichange Academy
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This document discusses effective communication strategies for influencing others through conversations. It emphasizes the importance of listening to understand others' perspectives before promoting one's own views. When seeking to influence others, it recommends empowering them through praise, participation in decision making, and negotiating mutually agreeable solutions. The most suitable influence strategies depend on the relationship, time available, and power dynamics in a given situation. Overall, the document stresses maintaining open and friendly communication to build relationships and find common ground.
Conversational coaching. Aichange Academy
- 1. . Dr. Jose Alberto Santos. www.retcenter.org coachanges@gmail.com
- 2. • The most effective people know how to ask, promise, offer, compromise, make claims and make judgments that open possibilities through influencing their various expressions. THE POWER OF CONVERSATIONS
- 3. • The conversations determine: • What is possible • Performance effectiveness THE POWER OF CONVERSATIONS
- 4. Effective conversational design demands creating conditions, finding the right time, and an interruption- free place for your opening, where something like this could happen:
- 5. Juan, I am perceiving that every time I seek to converse with you, you avoid me or you are uncomfortable to speak. I want us to open a conversation about the blocks that prevent open and friendly communication.
- 6. “INFLUENCE AND IMPACT ”
- 7. LISTEN LISTEN: HEAR + INTERPRET • We speak to be heard. • Listening validates speaking. • Speaking does not guarantee listening, everyone says what they say and listens to what they hear. • We listen from our social and personal history. • Listening is not produced, it "happens to us".
- 9. “INFLUENCE AND IMPACT ” Considerations: There are several strategies of influence. The most suitable strategy will depend on:
- 10. The people we must influence.
- 11. “INFLUENCE AND IMPACT ” The personal relationship with them. Available time The distribution of power And the situation in particular.
- 12. Empower Make others feel valued through praise, recognition and participation in decision-making, planning and implementing useful ideas.
- 13. Empower Negotiate. Achieve support through requests, offers and promises reaching mutually satisfactory agreements.
- 14. Empower Make judgments and affirmations, memorable and impactful, to achieve the support of the people. Persuade with facts and demonstrations. Use examples, testimonials, facts, and data to convince others.Use the position you have to achieve purposes.
- 15. Speaking in the first person, without accusing the other, or wanting to convince him of our way of seeing things. Prioritize the importance of relationships, over defending positions. Make requests, instead of waiting for the other to guess me. Separate the person from the problem. Distinguish facts from interpretations. Pay attention to the commitments I make when speaking. Maintain an open and friendly posture, modulated tone of voice, appropriate gestures, gestures and conversational content that open up possibilities in the relationship and the legitimate purposes sought.