Convexus Credentials
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Convexus is a niche consulting firm that provides expertise in developing customer acquisition, management, and retention processes. It was founded by three entrepreneurs with over 50 combined years of experience in sales, marketing, and operations at companies like Castrol and Asian Paints. Convexus focuses on understanding client needs, constraints, and environments to provide unique solutions that improve process efficiencies. Its services include consulting, learning solutions, and technology tools to enhance productivity and monitoring in areas like customer management, sales processes, channel strategies, and product communication development.
Convexus Credentials
- 1. A Walkthru…
- 2. Our identity •Derived from the latin word ‘convexus’ which means vaulted •We help converge(synchronise) the diverse rays of ideas to focus on the objective •Our solutions provide a wider angle •We get you to focus on small important things(processes),which otherwise would be overlooked.
- 3. Vision • Be recognised as the Leader in the Customer Acquisition, Management & Retention process solutions domain. • We will provide Unique solutions by understanding real needs, Mission constraints & the environment. Our focus will be on increasing process efficiencies.
- 4. • Founded by 3 entrepreneurs-(profiles on next slide) • Convexses is a niche consulting firm with expertise in the development of Customer Acquisition, Management & Retention processes • Extensive work experience of the founders in the Automotive & Consumer goods sectors-collectively over 50 yrs+ in MNC’s like Castrol,Asian Paints,HP etc
- 5. Nikhil Junnarkar-Extensive Sales & Marketing Experience-B2C & Franchising domains 15+ years of sales & marketing experience. Worked with Castrol across levels starting from frontline sales to Head of a region,Brand Management,Trade Marketing both in India & abroad.Was also part of the Bikezone business.Founded Maadhyam- a Grassroots level skills building organisation. Education:MMS(Mktng)-NMIMS,Mumbai ,B.Tech(Petrochemicals) –Dr B.A.T.U Rahul Kulkarni-Extensive Sales & Marketing Experience-B2C & B2B domains 13+ years of sales & marketing experience. Worked with Millipore,Castrol, HP, and Asian Paints in sales, marketing, and operations. Spearheaded development centers for sales managers, business strategy for channel partners, and channel academy for indirect sales force. Education:MBA,Symbiosis,Pune,DFM,NMIMS, Mumbai,BE(Electrical) Dr. Harish Dwivedi-Expertise in technology consulting & product positioning 30+ years of experience in R&D ,Technology,QC & consulting /training in areas as diverse as lubricating oils and greases to packaging and process development. Worked & consulted with companies include Castrol, Amar Dye Chem JCB,TATA Motors, Godrej, Bajaj and Maruti Suzuki. Experience of training 5000+ key mechanics , 2000+ fleet owners even in rural areas all across India via one-one-interactions and videos. Specialization in handling customer complaints and developing product positioning strategies. Education :M.Sc (tech), Ph.D (Polymer Technology)-IIT Mumbai
- 6. Consulting Learning Solutions Technology •Customer management • Training need analysis • Productivity processes & programs enhancement & • Assessment centres monitoring tools •Sales Processes and ways of working • Content development • Customer process mapping & audit tools •RTM & Channel strategies • Full lifecycle programs • Applications on •Demystifying Product mobility devices Technology •Product communication development
- 7. Our Competencies Industry connect Design & Delivery of PAN India innovative implementation Competencies programs capability Technology
- 8. Our Core Guiding Principles
- 9. Our Development Process Analysis, Test & Monitor & Research Design & Implement Evaluate Develop Program testing Propose follow-up Environment Define design through pilots actions for sustained analysis through strategies and contextual lmlementation mode of inquiry + implementation Roll out the stakeholder program, Evaluate effectiveness interview monitor Develop simplified content free of jargon Conducted by By our consultants, trainers & our research programmers team
- 11. MCO & HD Ways of working – Processes & Tools to improve productivity & efficacy – Customer categorisation & Managing Prospect pipeline – Planning cycles – Customer Engagement processes – Setting Benchmark – Automated tool for prospect & customer management, planning, recording activities & reports – Competency building
- 12. WOW Genie – Tool to plan calls and manage customer interactions
- 13. Professional – A structured marketing program to deliver customized solutions to workshops GEAR– Automation tool for lube process gap analysis
- 14. A 2 year training intervention for B2B sales force managing workshop business Phase 1 FW FW + IWS Decision Centres Workshop Financials People & KRA's Engine Technology & Lubes Value Destroyers Commercial Acumen Geography Mapping Prospect Profiling IWS P&L IWS Activities Value Documentation Telecon F2F Interaction SMS based quiz Phase 2 Lube related value destroyers Activities Customer Interface In Workshop Lube Management Effluents Measuring Value Communication Prioritising
- 15. Building pipeline for frontline sales – Developing & designing framework for building pipeline – Understanding attrition issues at frontline sales & DSR levels – Competency mapping for frontline sales, DSR through research, observation, shadow working & industry benchmarking – Designing & developing the training modules & delivery mechanism across 50 towns in India – Creating a self sustaining innovative & independent revenue model for the entire process
- 16. Creating Employability at the Bottom of the Pyramid! – Awareness building for the program amongst the selected locations & targeted BPL(Below Poverty Line) population – Panchayat meetings – Rural employment exchanges – Mobilising students for Security Guard training across 42 districts in India- 3500+ so far & counting – Develop & run centres across MP,UP,Bihar,Rajasthan- 11 centres operational – Identification of faculty at these centres for TISA(Tops International Security Academy) – Placement support across cities like Mumbai,New Delhi,Bangalore & Chennai
- 17. Skill Building for the channel/trade • Developed a 1st of its kind category leading Painters & Shop Boy Capability & Capacity Building program- UDAAN • Competency mapping for the influencers(painters & shop boys) • Designed a framework of 250 hrs painter training module to develop new painters • Design & Delivery of soft skills & behavioral training module for shop boys
- 18. End to End Sales Capability & Process Solution • Planning process Development & implementation • Definition of roles & responsibilities • Selection, Engagement & Separation process for Distributors • Reorganization of sales Force • Competency building on Technical Knowledge, Sales Management & commercial acumen • Process for deployment & evaluation of promotional activities • Tracking & Reporting process (MIS) • Designed & Developed the competency framework & ran an external assessment centre for 400+ people
- 19. Training for Sales Force
- 20. Training solutions for field sales force Integrated Solution Contextual Brainstorming Inquiry Case Studies Role Plays Games Content & ID ID + SME Training Scope Approaches Inputs Translatio Program n Videos Flash At every point, Modules map back to Learner Persona!
- 22. 1. Rahul Kulkarni- +9199206 55148 -rahul@convexus.in 2. Nikhil Junnarkar -+9197681 40582-nikhil@convexus.in 3. Dr. H. Dwivedi:+9198922 43411-dr.harish@convexus.in