Co-op Presentation Fall_Winter_2014 FINAL VERSION
- 1. DREXEL UNIVERSITY CO-OP PROGRAM March 2014
- 2. PRESENTERS • Joyce Lu – Business Intelligence & Analytics, Christine McKay – Marketing Operations & Analysis, Dan Allis • Devin Ringwood – Project Management, Rachele Verdi • Thomas Heiney – InCites Production, Devery Sheffield • Ryan Fry – User Experience, Brian Wilson & Bill Michael
- 3. JOYCE LU Insights & Analytics Business Intelligence & Analytics and Marketing Operations & Analysis teams Managers: Christine McKay, Dan Allis Major: Business Analytics, Legal Studies double major Year: Senior Anticipated Graduation: June 2015
- 4. Agenda • Responsibilities • SMARTLeads • Lessons Learned
- 5. Responsibilities • Marketing Operations & Analysis – Tradeshow, marketing, sales leads – Email analysis reports • Business Intelligence & Analytics – Infrastructure – SMARTLeads
- 7. SMARTLeads • Behavior driven lead generation • Process methodology • More condensed than traditional lead generation
- 8. Process Flow
- 9. Lessons Learned • Mistakes are a learning experience • Communicate, communicate, communicate • Compromise is key • Balance work and fun
- 10. NEXT UP: DEVIN RINGWOOD • Creative Traffic Manager • Assists project manager in trafficking email campaigns for IP & Science
- 11. DEVIN RINGWOOD Creative Traffic Manager Global Marketing Services Manager: Rachele Verdi Major: Business Administration, Legal Studies Anticipated Graduation: 2015
- 12. Agenda • Responsibilities • Specific Role • Lessons Learned
- 13. Responsibilities of Project Management Ensure all Deliverables & Requirements are met for each project - Plan - Allocate Resources - Organize - Motivate/Follow up
- 16. Responsibilities Where do I assist? 1. Initiation 2. Planning 3. Managing Process of Execution/ Construction 4. Monitoring and Controlling Communication/Details 5. QA Review 6. Follow up on completion
- 17. Low High Priority Low - High New Campaign New Product New Website Conferences Re-occurring Product Updates, Web Updates & Translations
- 18. Plan & Organize… - Open project in Basecamp - Determine Team/Schedule Kickoff - Schedule Timeline Basecamp - Assign Tasks - Update Sheets Driving Projects to completion - Gather Pieces - Push tasks through - Get design in front of Stakeholder Creative Traffic Manager – How I Fit In
- 19. “Driving the Ship” - Follow up - Communication - People skills
- 20. Other Responsibilities • Manage Vendor List • Processing Invoices for Vendors • Weekly sends of Resource Allocation Sheet & Status sheets • Daily traffic sheet sends • Handling Translations for PR • Web of Science Comic translation
- 22. Lessons Learned & Experience • Project management experience • Flexibility • Project ownership • Accountability • Global communication
- 23. NEXT UP: THOMAS HEINEY • Junior Software Engineer • Develops for InCites, Agile aficionado.
- 24. THOMAS HEINEY Junior Software Engineer InCites Application Manager: Devery Sheffield Major: Computer Science Year: Pre-junior Anticipated Graduation: June 2016
- 25. INCITES • InCites is a citation-based research evaluation tool • The data is used by companies and universities – Allows access to the number of times author has been cited by peers in a given field – Shows which authors are more credible based on given information
- 26. PAST CONTRIBUTIONS • Bug Fixes • Development for internal functionalities – Java (Webservice’s AdminUI) – PERL (Update Dataset Name Script) • Various tasks working with InCites Data – Asia/Pacific special project – Investigated QC automation
- 27. GOALS • Created several personal goals based on past experience at Thomson Reuters • Goals included: – More responsibility – More interaction with management – Interaction with external teams – Be solely responsible for development of a critical system
- 28. BRIEF OVERVIEW OF AGILE
- 29. THE SCRUM DIARY • Initial on boarding tasks focused on familiarizing myself with the Agile design methodology – Team used Waterfall methodology during last co-op – Provided a unique opportunity since the entire team was also adjusting to the paradigm shift. • Communicated with Devery Sheffield, Niki Hoang, and the rest of the Global team to better understand processes • Investigated Beijing JIRA and helped others to better understand the new issue tracking software
- 30. JOURNAL CITATION REPORTS TECHNOLOGY CHALLENGE • Administered the HUB page for the Journal Citation Reports Visualization technology challenge • Coordinated the judging process with: – Marie McVeigh (JCR) – Devery Sheffield (InCites) – Jimmy Ou (InCites) – Jay Anderson (Technology Development) – Brian Rosenstock (Senior Director-Technology Research Analytics – Julia Laurin (Product Management)
- 31. AUTO RELEASE NOTE SCRIPT
- 32. ENDNOTE PASSWORD RESET INTEGRATION • Acted as the technology lead for the tech story • Investigated how the password reset functionality worked • Communicated with the Endnote team to have the functionality implemented into InCites 2.0
- 33. LESSONS LEARNED • Ultimately my goals were met • I saw a large amount of improvement in: – Time management – Communication and presentation skills – SQL and Database knowledge • What I learned: – Agile Software Development – Beijing JIRA – Better uses of Shell Scripting and GET APIs
- 34. NEXT UP: RYAN FRY • User Experience Designer • Designs and conducts usability testing for a wide range of products.
- 35. RYAN FRY User Experience Designer Manager: Brian Wilson Mentor: Bill Michael Major: Information Technology Anticipated Graduation: 2016
- 36. Agenda • Responsibilities • Design Examples • Lessons Learned
- 37. Responsibilities • Making products presentable. • Creating products that are easy to use. • Bringing products up to date.
- 38. Why does user experience matter? • Users will give presentable products a chance. • Products that are easier to use will be used more. • Bringing products up to date keeps them relevant.
- 39. Design Examples • Web of Science Usage Reporting System (WURS) • InCites Central Login Service • Highly Cited Research
- 40. Web of Science Usage Reporting System
- 41. Web of Science Usage Reporting System
- 42. InCites Central Login Service
- 45. Lessons Learned Accessibility is hard. Web of Science 5.13.1 – All Databases Home Link skip to content Basic Search – Text input Field Example: oil spill* mediterranean O-I-L Editable field blank Search button search Ordered List add another Search Field
- 46. Lessons Learned 90% of designs are rejected.
- 47. Lessons Learned I learned that working for a large company can be a great experience! • Highly Cited Research • InCites • EndNote • Essential Science Indicators • Journal Citation Reports • Web of Science • WURS
- 48. Closing • Working at Thomson Reuters was a fantastic experience! • Thank you to our team members for bringing us into the family! • Thank you to our managers for supporting us! • Finally, thank you for attending our presentation!
- 49. Question and Answer Session