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Coordination and Integration of HIV and
      Family Planning Services through
       Organizational Network Analysis
 Heidi REYNOLDS1; Jim THOMAS1,2; Ademe TSEGAYE3; Christine BEVC4
 1MEASURE     Evaluation, Carolina Population Center, University of North Carolina, Chapel Hill (UNC-CH), Email: heidi_reynolds@unc.edu
 2Department  of Epidemiology, Gillings School of Global Public Health, UNC-CH
 3FHI360, Addis Ababa, Ethiopia
 4Center for Public Health Preparedness, NC Institute for Public Health, Gillings School of Global Public Health, UNC-CH




Introduction
•   People living with HIV may need care and treatment for their HIV
    disease, counseling on skills to protect their partners, prevention or                   Map of Kolfe Keranyo and Kirkos sub-cities,
    treatment for tuberculosis or other diseases, to prevent unintended                                     Addis Ababa
    pregnancies, training for jobs, or support for housing.
•   Services for people with HIV are provided by a variety of
    organizations that seldom coordinate with each other, leading to
    service gaps and other inefficiencies.
•   Organizational network analysis (ONA) is part of an approach that
    has the potential to understand relationships among actors and
    make better use of available resources to improve service
    integration.
•   Baseline study goal: To use the ONA approach to understand how
    organizations work together (or not) to achieve program
    objectives, meet clients’ needs, and reduce duplication or fill gaps.



Methods
•   Enumeration period: Identified all organizations in 2 sub-cities in
    Addis Ababa, Ethiopia providing HIV or family planning (FP)
    services to women ages 18-49 (Kirkos n=25; Kolfe Keranyo n=26).
•   Organizational representative interviews: Conducted in
    May, 2011 to examine exchanges of information, resources, and
    clients.
•   Female client interviews: Also conducted in May 2011 with
    female clients of one large home-based HIV care organization
    (Kirkos n=234; Kolfe Keranyo n=225).                                                       Source: www.addisallaround.com
•   Results interpretation meeting: In November, 2011, held
    meetings with organizational representatives in both sub-cities to
    share results and shape a response to improve networking.
                               Main Instrument for Collecting Data about the Organizational Network
                  The instrument lists all facilities, organizations, bureaus, and offices identified during the enumeration period and
                  involved in care and support services for people living with HIV and/or provide some family planning services. The
                  organizational representative is asked about the extent to which his/her organization is involved with, or linked
                  to, the others based on different types of in involvement (e.g., shared funding [money]; client referrals, etc.).




                    Scored as 0 = Never, 1= less than once a month, 2= 1-3 times a month, 3=4-8 times a month, or 4= more than 8 times a month



Organizational Results (preliminary)                                                     Client results (preliminary)
                                                                                                                                         Kirkos Kofle
FP and HIV services* provided
                                                                                                                                         N=234 N=225
by organizations                            Kirkos             Kolfe Keranyo
                                                                                         Age (mean years)                                 33.9    32.1
HIV only                                       18 (72%)            5 (19%)
                                                                                         Average income of clients less than              83%    89%
FP only                                             0               1 (4%)
                                                                                         US$1/day
Both                                            7 (28%)           20 (77%)
                                                                                         < or = 30 min Travel time to nearest               79%      61%
*HIV services may include one or more of: HIV diagnostic testing; dispense               government health facility
ART; preventative therapy for opportunistic infections (CTX); preventative
therapy for TB (INH); treatment of TB; treatment of STIs; provision of prophylaxis
                                                                                         Currently using a pregnancy prevention             30%      45%
for PMTCT; pediatric HIV/AIDS care; nutritional services; pharmacy services;             method
home-based care for PLHA; social support for PHLA; or housing services.                  Client adherence to ARV regimen                    59%      65%
                                                                                         General Quality of Life*                           2.24     2.09
Organizational Referrals (for any                                                        *Scale of 1-5 where 1 is ‘very poor’ and 5 is ‘very good’
                                                 Kirkos         Kolfe Keranyo
reason/service)

Number of ties                                     69                  101
                                                                                         3 Network Strengthening Meetings
Density (the number of ties as a                                                         Held in March, June & August, 2012 with representatives from Kirkos
                                                 11.5%               15.5%
percent of all possible ties)                                                            using an adapted leadership development program (LDP) approach
                                                                                         to strengthen network.



    Organizational Network Graph of Client Referral
                       Patterns




                                                                                     Discussion
                                                                                     •    Baseline identified low levels of referral between organizations.
                                                                                     •    Referrals were mainly to similar type organizations (e.g., NGOs
                Kirkos                           Kolfe Keranyo                            referred to NGOs, etc.). The exception was in Kolfe where there
                                                                                          was the presence of a large major government referral hospital
                                                                                          that received referrals.
                                                                                     •    Clients had needs for social services & services to improve ART
     Graphic Summary of Client Referral Patterns                                          adherence.
           among Types of Organizations
                                                                                     Next Steps
                                                                                     • Collect follow-up data in October, 2012 to see if referrals are
                                                                                       strengthened and Kirkos goal is met (see pic).
                                                                                     • Ultimately to understand when organizational networks change over
                                                                                       time, how do clients’ outcomes change?


                                                                                     Potential applications of ONA
                                                                                     • To provide information to organizations and donors so that they can
                                                                                       improve coordination and collaboration.
                                                                                     • Programmatic assessment tool: to understand exchanges of
                                                                                       information, resources and referrals between organizations and use
                                                                                       this information to strengthen the network.
                Kirkos                           Kolfe Keranyo                       • Evaluation tool: Quantitative assessment over time to understand
                                                                                       whether referrals and exchanges of information and resources
                                                                                       increase as a result of intervention.


                                                     For more information about organizational networks or
                                                                          this study:
                                                      www.measureevaluation.org/networks/organizational-
                                                                         networks

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Coordination and Integration of HIV and Family Planning Services through Organizational Network Analysis

  • 1. Coordination and Integration of HIV and Family Planning Services through Organizational Network Analysis Heidi REYNOLDS1; Jim THOMAS1,2; Ademe TSEGAYE3; Christine BEVC4 1MEASURE Evaluation, Carolina Population Center, University of North Carolina, Chapel Hill (UNC-CH), Email: heidi_reynolds@unc.edu 2Department of Epidemiology, Gillings School of Global Public Health, UNC-CH 3FHI360, Addis Ababa, Ethiopia 4Center for Public Health Preparedness, NC Institute for Public Health, Gillings School of Global Public Health, UNC-CH Introduction • People living with HIV may need care and treatment for their HIV disease, counseling on skills to protect their partners, prevention or Map of Kolfe Keranyo and Kirkos sub-cities, treatment for tuberculosis or other diseases, to prevent unintended Addis Ababa pregnancies, training for jobs, or support for housing. • Services for people with HIV are provided by a variety of organizations that seldom coordinate with each other, leading to service gaps and other inefficiencies. • Organizational network analysis (ONA) is part of an approach that has the potential to understand relationships among actors and make better use of available resources to improve service integration. • Baseline study goal: To use the ONA approach to understand how organizations work together (or not) to achieve program objectives, meet clients’ needs, and reduce duplication or fill gaps. Methods • Enumeration period: Identified all organizations in 2 sub-cities in Addis Ababa, Ethiopia providing HIV or family planning (FP) services to women ages 18-49 (Kirkos n=25; Kolfe Keranyo n=26). • Organizational representative interviews: Conducted in May, 2011 to examine exchanges of information, resources, and clients. • Female client interviews: Also conducted in May 2011 with female clients of one large home-based HIV care organization (Kirkos n=234; Kolfe Keranyo n=225). Source: www.addisallaround.com • Results interpretation meeting: In November, 2011, held meetings with organizational representatives in both sub-cities to share results and shape a response to improve networking. Main Instrument for Collecting Data about the Organizational Network The instrument lists all facilities, organizations, bureaus, and offices identified during the enumeration period and involved in care and support services for people living with HIV and/or provide some family planning services. The organizational representative is asked about the extent to which his/her organization is involved with, or linked to, the others based on different types of in involvement (e.g., shared funding [money]; client referrals, etc.). Scored as 0 = Never, 1= less than once a month, 2= 1-3 times a month, 3=4-8 times a month, or 4= more than 8 times a month Organizational Results (preliminary) Client results (preliminary) Kirkos Kofle FP and HIV services* provided N=234 N=225 by organizations Kirkos Kolfe Keranyo Age (mean years) 33.9 32.1 HIV only 18 (72%) 5 (19%) Average income of clients less than 83% 89% FP only 0 1 (4%) US$1/day Both 7 (28%) 20 (77%) < or = 30 min Travel time to nearest 79% 61% *HIV services may include one or more of: HIV diagnostic testing; dispense government health facility ART; preventative therapy for opportunistic infections (CTX); preventative therapy for TB (INH); treatment of TB; treatment of STIs; provision of prophylaxis Currently using a pregnancy prevention 30% 45% for PMTCT; pediatric HIV/AIDS care; nutritional services; pharmacy services; method home-based care for PLHA; social support for PHLA; or housing services. Client adherence to ARV regimen 59% 65% General Quality of Life* 2.24 2.09 Organizational Referrals (for any *Scale of 1-5 where 1 is ‘very poor’ and 5 is ‘very good’ Kirkos Kolfe Keranyo reason/service) Number of ties 69 101 3 Network Strengthening Meetings Density (the number of ties as a Held in March, June & August, 2012 with representatives from Kirkos 11.5% 15.5% percent of all possible ties) using an adapted leadership development program (LDP) approach to strengthen network. Organizational Network Graph of Client Referral Patterns Discussion • Baseline identified low levels of referral between organizations. • Referrals were mainly to similar type organizations (e.g., NGOs Kirkos Kolfe Keranyo referred to NGOs, etc.). The exception was in Kolfe where there was the presence of a large major government referral hospital that received referrals. • Clients had needs for social services & services to improve ART Graphic Summary of Client Referral Patterns adherence. among Types of Organizations Next Steps • Collect follow-up data in October, 2012 to see if referrals are strengthened and Kirkos goal is met (see pic). • Ultimately to understand when organizational networks change over time, how do clients’ outcomes change? Potential applications of ONA • To provide information to organizations and donors so that they can improve coordination and collaboration. • Programmatic assessment tool: to understand exchanges of information, resources and referrals between organizations and use this information to strengthen the network. Kirkos Kolfe Keranyo • Evaluation tool: Quantitative assessment over time to understand whether referrals and exchanges of information and resources increase as a result of intervention. For more information about organizational networks or this study: www.measureevaluation.org/networks/organizational- networks