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creating a
contextually relevant
world
@sunnitho
• defining context
• context vs content
• how to build a strategy for
context
this week’s context issue: selfie-gate
Creating a Contextually Relevant World
content is...

•
•
•
•
•
•
•
•
•
•
•
•
•
•

image
video
text
article
white paper
blog
link
vine
PDF
application
game
poll
gif
...etc
context is...

• where you place your content
• when you place your content
• how you place your content
Video
Article

Image
Culture of the moment
(context)
Tweet

Gif
Creating a Contextually Relevant World
VMAs
high school
students
suspended
hoax
video
created

hoax
video
posted
Creating a Contextually Relevant World
planned publishing vs
reactive publishing
you must be equal parts this....
... and this
how to plan for
context
step 1:
establish roles and
processes
• who is in charge of the content calendar? content
• who creates or curates the content? creative,
content, social
• who is on the edit desk? proofreading, content,
social
• who monitors and moderates? social
• who protects the brand? account, client, PR
• who identifies relevant opportunities? everyone
• who measures success? social, analytics
step 2:
know your audience
be interested to be
interesting
define your audience as specifically as possible
gather the usual data:
• how they consume and use media (media data)
• their attitudes, beliefs, behaviors (planning data)
• what they like to talk about with others (social data)
update this data on a daily basis
have a good old-fashioned rundown, every day
step 3:
know your lane
off-limits

off-limits
trending topics you can and
should respond to
Creating a Contextually Relevant World
Creating a Contextually Relevant World
step 4:
ignore your plan
Creating a Contextually Relevant World
Creating a Contextually Relevant World
step 5:
practice your S.A.
Creating a Contextually Relevant World
via businessinsider.com
tips for developing situational awareness:
• be curious - question everything
• play chess (think 3 moves ahead)
• know your critics
• spot check, gut check, fact check
• make checklists
• document and review mistakes (those
who forget history are bound to repeat it)
Context strategy toolkit
• Clear descriptions of roles and responsibilities
• Audience data updated as much as daily
through listening
• Defined guardrails
• Team rundowns (in-person, phone or virtual)
• S.A. checklists

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Creating a Contextually Relevant World