This document discusses how to sync Gmail with a customer relationship management (CRM) system like Resco CRM, which allows users to track emails, create new contacts, and share team messages from their inbox. Resco CRM offers offline access, mobility, customization, and easy setup including Gmail syncing. The CRM can be used as a personal assistant to track staff, customers, and work aims, and its supporters claim users will love it and find it very helpful due to features like integrated Gmail access.