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PUNJAB COLLEGE OF TECHNICAL EDUCATION, LUDHIANA
                                COURSE BREAK UP


Name of Instructors:                                      Subject Name: Organization Behaviour
                    Chitwan Bhutani                        Subject Code: BB-104

COURSE INFORMATION

   •   Equip professionals and managers with the skills to understand people as an Individual and
       group.
   •   Provide an understanding to the manager to influence the behavior of an individual working in
       an organization.

LEARNING OUTCOME

   •   Develop an understanding of the essential elements of an Individual.
   •   It will provide in understanding, the basic determinants of Attitude.
   •   It will focus on various elements which develop Personality and various factors which can
       motivate the employee working in an organization.
   •   It will develop an understanding in group development, whereby each worker work as a team for
       the accomplishment of the task.
   •   It will provide an understanding to deal with stress management.

COURSE TOPICS


   •   Introduction to Organization Behaviour
   •   Foundation of Individual Behaviour
   •   Values, Attitudes and Job Satisfaction
   •   Personality and emotions
   •   Perception and Individual Decision making
   •   Motivation
   •   Learning
   •   Group Dynamics
   •   Group Development
   •   Leadership
   •   Stress Management
   •   Conflict Management

TEXTBOOKS


   •   Stephen P. Robbins
   •   Luthans

BREAK UP OF INTERNAL ASSESSMENT


BREAK UP                                    WEIGHTAGE
MST’s                                       15
Presentation                                5
                                                                                           Page 1 of 6
Assignment                                     10
Tests                                          10
TOTAL                                          40


TESTS

TESTS
T1                                             First 25% of the total course
T2                                             50% of the total course

ASSIGNMENTS

ASSIGNMENTS
A1                                             Students will be ask to build the
                                               Reinforcement system to be used by their
                                               teacher for the student taking into
                                               consideration the individual motivation
                                               level, Personality and Value.
A2                                             Students will be ask to fill the Johari
                                               Window by taking their own example

PUNCTUALITY

     •   Assignments that are late will not be accepted.

ACTIVITY

Activity-1

This is a very simple quick and fascinating exercise to illustrate how people often have different views
of the same thing, which is central to understanding perception and many related concepts.

Example explanation and instruction to a group:

To illustrate this, and to explore how mental associations can 'colour' our worlds differently:

     1. Close your eyes and imagine the days of the week
     2. What colour is each day?
     3. Write down the colour of each day

Review and compare people different colour associations.

Note: If anyone sees all the days as the same colour, or sees no colour association at all, or perhaps sees
or senses a more powerful alternative association, then this is another equally worthy personal viewpoint
and difference. The days of the week are a simple fixed pattern. Yet we see them in different ways. It is
easy to imagine the potential for far greater differences in the way we see more complex situations - like
our work, our responsibilities and our relationships, etc. Human beings will never see things in exactly

                                                                                                  Page 2 of 6
the same way - this is not the aim or work or life - instead the aim should be to understand each other's
views far better, so that we can minimise conflict and maximise cooperation.

Activity-2
You are marooned on an island. What five (you can use a different number, such as seven, depending
upon the size of each team) items would you have brought with you if you knew there was a chance that
you might be stranded. Note that they are only allowed five items per team, not per person. You can
have them write their items on a flip chart and discuss and defend their choices with the whole group.
This activity helps them to learn about other's values and problem solving styles and promotes
teamwork.

Activity-3
Students would be asked to keep track of a reality show on television where groups are involved (Big
Boss, Splitsvilla, Roadies, Desi Girls). They will observe the behavior of the participants in a group as
all of them come from different backgrounds.
This activity will help them understand how people having different personality traits coming from
different backgrounds, and culture work in a group and yet take care of their personal motives.

Activity- 4
Word Finder

PRESENTATION

       1.      The students will be given individual topic.
       2.      The presentations will start at 9 a.m.
       3.      The duration of each presentation will be 8 to 10 minutes.
       4.      The preceding group will ask questions to the succeeding group and will get marks,
               depending upon the validity of the question being asked.
       5.      The students are supposed to submit the synopsis of the material beforehand.
       6.         The evaluation criteria for presentation is as follows:-
                  Formals: 10
                  Presentation skills: 10
                  Query handling: 10
                  Questions: 10
                  Content: 10



USEFUL RESOURCES FOR THE PRESENTATION

   •   Text books

PRESENTATION TOPICS

   •   Students are required to present the examples of the given topic from Organization Behaviour in
       a form of a skit




                                                                                             Page 3 of 6
CASE STUDIES TO BE CONDUCTED

CASE STUDIES                       TIME OF CONDUCTING THE STUDY
Case Study -1 (Successful organizations
                                   After the completion of Ch-1 (Introduction
put people first)                  to OB)
Case Study -2 (Albertsons Works on After the completion of Ch- 3 (Attitude)
Employee Attitude)
Case Study – 3 (Thinking Ahead: The Coca After the completion of Ch- 4 (Perception)
Cola Company, Managing Perceptions
from Beginning)



LECTURE BREAK UP

LECTURE            TOPIC                     SUB TOPIC                 ASSIGNMENTS
1              Introduction to OB
                                          1. Meaning of OB
                                          2. Nature
2
                                          3. OB and other fields of
                                             study
                                          4. Relevance of OB

3              Individual Behavior
                                          1. Factors affecting
                                             Individual behavior
                                             (Personal factors and
                                              environmental factors)
4                                         2. Factors affecting
                                             Individual behavior
                                            organizational)
                                          3. Models of man
                                          4. Individual behavior and
                                             Performance.

5              Personality                1.Meaning
                                          2. Determinants
6              Perception                 1.Meaning
                                          2. Nature
                                          3. The perception process
                                             a. perceptual inputs
                                             b. perception mechanism
7.                                           c. perceptual
                                               organization
                                             d. perceptual
                                                interpretation
                                             e. Checking
                                                                                      Page 4 of 6
8                      4.Factors influencing the
                         perceptual set
                       5. Barriers to perceptual
                          accuracy
9.    Attitude         1.Meaning
                       2.Nature
                       3.Component
                       4.Sources of attitude
10    Learning         1.Meaning
                       2.Classical conditioning
11                     1. Operant conditioning
                       2. Cognitive Learning

12                     3. Social Learning            Announcement of A1
                       4. The law effect
                       5. Reinforcement and its
                          Types
13                     6.Schedules of
                         reinforcement
14    Motivation       1.Meaning and nature
                       2.Types
                       3.Importance

15                     4. Techniques of increasing
                          motivation
                       5. Maslow’s theory

16                     6. Alderfer’s ERG             Collection of A-1
                       7. Herzberg’s
17                     8. Mc.gregor’s Theory X
                          and Y
                       9.Theory Z
18.                    10. Vroom’s
19.                    11. Porter and lawler
                          model
20.                    12. Equity theory
21    Group Dynamics   1. Meaning of group
                       2. Dynamics
                       3. Group dynamics
                       4. Types of group

22                     5. Theories of group
                          formation
                       6. Reasons of group
                          formation

23                     7. Difficulties in group
                          formation
                       8. Group norms
                                                                         Page 5 of 6
9.Types of norms

24                         10. How do norms develop
                           11.why norms are enforced
25                         12.Conformity
                           13. Group roles
                           14. Inter group behavior
                           15. Approaches
26    Group Cohesiveness   1. Meaning of group
      and Group               cohesiveness
      development          2. Factors influencing
27.                        3. Consequences of
                              cohesiveness
                           4. Managerial actions to
                              increase/decrease
                              cohesiveness
28.                        4.Meaning of group
                             development
                           5.Punctuated model.
29    Inter-personal       1. Meaning
      behavior             2. Analysis of Awareness
30                         3. Analysis of Ego states
31                         4. Analysis of transactions
32                         5.Script analysis
33                         6.Analysis of life positions
34                         7.Stroking
35                         8. Games analysis
36                         9.Benefits of TA               Announcement of A-2
37    Leadership           1.Meaning
                           2. Leadership styles
                           3. The managerial Grid
38                         4. Trait approach
39
                           5. Behavioral approach
40    Management of        1.Meaning of conflict
      conflicts            2.Level of conflict
41                         3. Conflict management
42    Stress management    1.Meaning                      Collection of A-2
                           2. Sources
                              Extraorganisational
                              Organisational
43                         2. Group
                              Individual
44                         3.Consequences
                           4. Coping up with stress




                                                                              Page 6 of 6

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C:\users\c\desktop\ob 2010

  • 1. PUNJAB COLLEGE OF TECHNICAL EDUCATION, LUDHIANA COURSE BREAK UP Name of Instructors: Subject Name: Organization Behaviour Chitwan Bhutani Subject Code: BB-104 COURSE INFORMATION • Equip professionals and managers with the skills to understand people as an Individual and group. • Provide an understanding to the manager to influence the behavior of an individual working in an organization. LEARNING OUTCOME • Develop an understanding of the essential elements of an Individual. • It will provide in understanding, the basic determinants of Attitude. • It will focus on various elements which develop Personality and various factors which can motivate the employee working in an organization. • It will develop an understanding in group development, whereby each worker work as a team for the accomplishment of the task. • It will provide an understanding to deal with stress management. COURSE TOPICS • Introduction to Organization Behaviour • Foundation of Individual Behaviour • Values, Attitudes and Job Satisfaction • Personality and emotions • Perception and Individual Decision making • Motivation • Learning • Group Dynamics • Group Development • Leadership • Stress Management • Conflict Management TEXTBOOKS • Stephen P. Robbins • Luthans BREAK UP OF INTERNAL ASSESSMENT BREAK UP WEIGHTAGE MST’s 15 Presentation 5 Page 1 of 6
  • 2. Assignment 10 Tests 10 TOTAL 40 TESTS TESTS T1 First 25% of the total course T2 50% of the total course ASSIGNMENTS ASSIGNMENTS A1 Students will be ask to build the Reinforcement system to be used by their teacher for the student taking into consideration the individual motivation level, Personality and Value. A2 Students will be ask to fill the Johari Window by taking their own example PUNCTUALITY • Assignments that are late will not be accepted. ACTIVITY Activity-1 This is a very simple quick and fascinating exercise to illustrate how people often have different views of the same thing, which is central to understanding perception and many related concepts. Example explanation and instruction to a group: To illustrate this, and to explore how mental associations can 'colour' our worlds differently: 1. Close your eyes and imagine the days of the week 2. What colour is each day? 3. Write down the colour of each day Review and compare people different colour associations. Note: If anyone sees all the days as the same colour, or sees no colour association at all, or perhaps sees or senses a more powerful alternative association, then this is another equally worthy personal viewpoint and difference. The days of the week are a simple fixed pattern. Yet we see them in different ways. It is easy to imagine the potential for far greater differences in the way we see more complex situations - like our work, our responsibilities and our relationships, etc. Human beings will never see things in exactly Page 2 of 6
  • 3. the same way - this is not the aim or work or life - instead the aim should be to understand each other's views far better, so that we can minimise conflict and maximise cooperation. Activity-2 You are marooned on an island. What five (you can use a different number, such as seven, depending upon the size of each team) items would you have brought with you if you knew there was a chance that you might be stranded. Note that they are only allowed five items per team, not per person. You can have them write their items on a flip chart and discuss and defend their choices with the whole group. This activity helps them to learn about other's values and problem solving styles and promotes teamwork. Activity-3 Students would be asked to keep track of a reality show on television where groups are involved (Big Boss, Splitsvilla, Roadies, Desi Girls). They will observe the behavior of the participants in a group as all of them come from different backgrounds. This activity will help them understand how people having different personality traits coming from different backgrounds, and culture work in a group and yet take care of their personal motives. Activity- 4 Word Finder PRESENTATION 1. The students will be given individual topic. 2. The presentations will start at 9 a.m. 3. The duration of each presentation will be 8 to 10 minutes. 4. The preceding group will ask questions to the succeeding group and will get marks, depending upon the validity of the question being asked. 5. The students are supposed to submit the synopsis of the material beforehand. 6. The evaluation criteria for presentation is as follows:- Formals: 10 Presentation skills: 10 Query handling: 10 Questions: 10 Content: 10 USEFUL RESOURCES FOR THE PRESENTATION • Text books PRESENTATION TOPICS • Students are required to present the examples of the given topic from Organization Behaviour in a form of a skit Page 3 of 6
  • 4. CASE STUDIES TO BE CONDUCTED CASE STUDIES TIME OF CONDUCTING THE STUDY Case Study -1 (Successful organizations After the completion of Ch-1 (Introduction put people first) to OB) Case Study -2 (Albertsons Works on After the completion of Ch- 3 (Attitude) Employee Attitude) Case Study – 3 (Thinking Ahead: The Coca After the completion of Ch- 4 (Perception) Cola Company, Managing Perceptions from Beginning) LECTURE BREAK UP LECTURE TOPIC SUB TOPIC ASSIGNMENTS 1 Introduction to OB 1. Meaning of OB 2. Nature 2 3. OB and other fields of study 4. Relevance of OB 3 Individual Behavior 1. Factors affecting Individual behavior (Personal factors and environmental factors) 4 2. Factors affecting Individual behavior organizational) 3. Models of man 4. Individual behavior and Performance. 5 Personality 1.Meaning 2. Determinants 6 Perception 1.Meaning 2. Nature 3. The perception process a. perceptual inputs b. perception mechanism 7. c. perceptual organization d. perceptual interpretation e. Checking Page 4 of 6
  • 5. 8 4.Factors influencing the perceptual set 5. Barriers to perceptual accuracy 9. Attitude 1.Meaning 2.Nature 3.Component 4.Sources of attitude 10 Learning 1.Meaning 2.Classical conditioning 11 1. Operant conditioning 2. Cognitive Learning 12 3. Social Learning Announcement of A1 4. The law effect 5. Reinforcement and its Types 13 6.Schedules of reinforcement 14 Motivation 1.Meaning and nature 2.Types 3.Importance 15 4. Techniques of increasing motivation 5. Maslow’s theory 16 6. Alderfer’s ERG Collection of A-1 7. Herzberg’s 17 8. Mc.gregor’s Theory X and Y 9.Theory Z 18. 10. Vroom’s 19. 11. Porter and lawler model 20. 12. Equity theory 21 Group Dynamics 1. Meaning of group 2. Dynamics 3. Group dynamics 4. Types of group 22 5. Theories of group formation 6. Reasons of group formation 23 7. Difficulties in group formation 8. Group norms Page 5 of 6
  • 6. 9.Types of norms 24 10. How do norms develop 11.why norms are enforced 25 12.Conformity 13. Group roles 14. Inter group behavior 15. Approaches 26 Group Cohesiveness 1. Meaning of group and Group cohesiveness development 2. Factors influencing 27. 3. Consequences of cohesiveness 4. Managerial actions to increase/decrease cohesiveness 28. 4.Meaning of group development 5.Punctuated model. 29 Inter-personal 1. Meaning behavior 2. Analysis of Awareness 30 3. Analysis of Ego states 31 4. Analysis of transactions 32 5.Script analysis 33 6.Analysis of life positions 34 7.Stroking 35 8. Games analysis 36 9.Benefits of TA Announcement of A-2 37 Leadership 1.Meaning 2. Leadership styles 3. The managerial Grid 38 4. Trait approach 39 5. Behavioral approach 40 Management of 1.Meaning of conflict conflicts 2.Level of conflict 41 3. Conflict management 42 Stress management 1.Meaning Collection of A-2 2. Sources Extraorganisational Organisational 43 2. Group Individual 44 3.Consequences 4. Coping up with stress Page 6 of 6